Regional Services Coordinator

The Salvation Army USA Eastern Territory; City of Syracuse (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous time off including 14 paid holidays

Comprehensive Health Care Coverage

Employer funded Pension Plan

Christmas Bonus

Job summary

The Salvation Army USA Eastern Territory is looking for a Regional Services Coordinator at their Divisional Headquarters in Syracuse, NY. This role involves managing relationships with Service Units, supporting fundraising efforts, and recruiting volunteers. Ideal candidates should have an associate degree and at least three years of related experience, particularly in social services or marketing.

This full-time position offers generous annual leave, health care coverage, a pension plan, and more.

Qualifications

• Minimum of 3 years’ related experience.
• Background in social services or marketing preferred.
• Experience managing volunteers or supervisory experience.

Responsibilities

• Maintain regular visits with Service Unit volunteers.
• Prepare presentations on behalf of The Salvation Army.
• Encourage and recruit new volunteers.

Skills

Technology savvy

Independent work

Volunteer Management

Strong communication

Education

Associate degree

Tools

Office 365

Excel spreadsheets

Job description

Seeking a Regional Services Coordinator to join our Divisional Headquarters Team

Our Full Time Opportunities Offer

• Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time
• Employer funded Pension Plan (company contributions begin after 1 year of continuous employment)
• Comprehensive Health Care Coverage with low cost employee premiums, co-pays, and deductibles
• Company Paid Basic Term Life Insurance for Employee
• Long Term Disability Insurance
• Eligibility for supplemental insurance plans including Short Term Disability, AFLAC, and Voluntary Term Life
• Flexible Spending Account
• Eligibility for Federal Student Loan Forgiveness Program
• Tax Deferred Annuity (403B)
• Christmas Bonus

Scope And Purpose Of Position

The Regional Services Coordinator will report to and work very closely with the Service Extension Director, who leads the overall strategy for service units. In the absence of the Service Extension Director, the Regional Services Coordinator will report to the Director of Advancement. This position is responsible for the fundraising, marketing, management planning, and implementation of program activities that will benefit their assigned Service Extension Units within the Empire State Division. This position provides support to the Service Extension Units and their efforts to raise and distribute funds in accordance with The Salvation Army mission. In addition, they are to maintain a working relationship with the Corps Community Center Officers in their assigned area.

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of this position. Other job-related responsibilities and tasks may be assigned.

• Schedule and maintain regular in-person visits (min. twice per year) with all Service Unit volunteers in designated areas of responsibility. In person Service Unit visits are a primary part of this position’s duties which may require over 60% of his/her time out of the office.
• Prepare and make in person presentations on behalf of The Salvation Army with local civic, volunteer and other nonprofit groups
• Support and encourage current and new volunteers in their established roles
• Recruit new volunteers via in person meetings to complement each unit’s structure
• Enhance existing Service Units and revive inactive Service Units
• Coordinate, develop and plan with Service Extension Director county-wide meetings
• Give guidance and encouragement to the Service Unit volunteers with methods to raise funds locally, such as Christmas Kettles, Walmart Stuff a Bus, Christmas in July
• Be thoroughly knowledgeable of the Service Unit Manual
• Attend all staff/Development meetings as requested
• Promote awareness of TSA programs available to Service Unit areas
• Attend in person Service Provider/School District engagement opportunities as it relates to volunteer recruitment, camp recruitment, and assistance provided by Service Units.
• Attend all county agency meetings in person, ie Madison County Consortium, Broome County Community Network Meetings, etc.
• Encourage campership development and participation in Service Unit areas and educating with use of CampMinder with Service Unit volunteers
• Assist with camper application process with volunteers and parents and disseminate LPC (Long Point Camp) materials
• Arrange transportation, chaperones, and head and lice checks for campers, when deemed necessary
• Assist on Service Unit Camp registration days (opening day) at camp serving as main point person for designated units’ children
• Participate and assist with logistics at camp on ending days of Service Unit camp sessions- may need to transport children, if necessary
• Maintain Smartdata, Service Unit reports for visits and monthly mileage reports
• Be on-call with all sources of communication so volunteers/agencies can make contact
• Kettle equipment accountability via Excel Spreadsheets and maintenance by Service Unit volunteers
• Participate and coordinate in Emergency Disaster Relief services, in designated units and other areas as deemed necessary
• Expand personal training and preparedness, offer to assist volunteers to participate as well
• Complete volunteer background checks for all new Service Unit volunteers. Update profiles for volunteers in SU areas and volunteer information regularly
• Assist Service Extension Director and the Director of Advancement and with miscellaneous tasks, as needed

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice due to business needs.

Qualifications

SPECIAL SKILLS, CERTIFICATES, LICENSES, REGISTRATIONS

• Associate degree with a minimum of 3 years’ related experience.
• A background in social services, marketing, or sales is preferred
• Technology savvy and a strategic thinker
• Volunteer Management and/or supervisory experience
• A proven ability to work independently without reliance on others. Must be a team player, self-starter, able to handle several projects at the same time and perform well with minimum supervision.
• Demonstrate ability to think independently and exercise sound judgement. Ability to work successfully under pressure and deadlines.
• A proven ability to manage and lead others in accomplishing established objectives
• Able to produce well-constructed and clear written communications and reports
• A valid driver’s license that meets The Salvation Army’s Insurance requirements.
• Possess working knowledge and skill in computer software applications including Office 365, word processing, Excel spreadsheets and Outlook
• Well organized and hard-working

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.