Regional Service Manager

ENGIE North America Inc.; Arizona; Remote; USD 102,000 - 156,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

Disability insurance

401(k) with company match

Paid time off

ESPP

Job summary

ENGIE North America is seeking a Regional Service Manager to lead operation and repair of solar and storage sites, coordinating with subcontractors and field technicians to meet client expectations.

You will drive on-time delivery, manage budgets, and train and motivate teams while maintaining rigorous safety standards and reporting progress to stakeholders.

This role requires travel up to 50%, strong leadership, and the ability to interface with customers to sustain professional relationships.

Qualifications

• Bachelor's degree in a technical field or a HS diploma with 4+ years of equivalent experience.
• Minimum 7 years of experience in a similar role within construction or energy industries.
• Experience managing a team of contractors in a high-pressure environment.
• Ability to lead remote technicians and contractors; valid driver's license.
• Strong customer-service focus and ability to teach and coach team members.

Responsibilities

• Oversee operation and repair of solar and storage sites, including commissioning when needed.
• Coordinate field services with subcontractors and ensure safety compliance.
• Manage deadlines and budgets; train and motivate the team.
• Interface with customers to maintain professional relationships.
• Prepare reports and identify trends using reporting software.

Skills

Team leadership

Contractor management

Remote team supervision

Budgeting

Driver's license

Education

Bachelor's degree in a technical field

High school diploma + 4 years equivalent experience

Tools

Reporting software

Field service software

Job description

Regional Service Manager

Remote, United States, Arizona

SoCore Installation Services LLC

Construction / Installation / O&M Local Energy Infrastructures

Permanent

Full - Time

What You Can Expect

The Regional Service Manager will be responsible for the operation and repair of solar and storage sites, as well as occasional commissioning activities. This individual will have daily contact with subcontractors and field technicians to ensure that installations meet or exceed the client’s expectations. In addition, this individual will ensure that deadlines are met, budgets are adhered to, and team members are properly trained and motivated to deliver superior results.

• Pre-diagnose problems at sites using remote monitoring
• Ensure all Field Services team members and contractors are properly trained and adhere to ENGIE and OSHA safety standards
• Ensure that the Field Services team meets necessary deadlines
• Supervise the performance of Field Engineers and other Field Service team members
• Act as escalated support for site issues
• Support field service activities
• Oversee commissioning activities on an as-needed basis
• Coordinate activities with commercial asset managers
• Lead the team’s safety training initiatives and demonstrate strong safety performance in all activities
• Utilize reporting software to create reports and identify trends and issues; coordinate with Scheduling Coordinator to resolve all open cases
• Interface with customers and clients as needed to maintain excellent professional working relationships
• Carry out other duties as assigned

What You’ll Bring

• You will possess a minimum of a bachelor's degree in a technical field or a high school diploma with four (4) additional years of equivalent experience; other combinations of education and experience may be acceptable
• You will possess a minimum of seven (7) years of experience in a similar position within the construction or energy industries
• Experience managing a team of contractors in a high-pressure environment
• Capable of leading a team of remote technicians and contractors; must hold a valid driver’s license
• Contributes to companywide strategy
• Teaches and coaches team members
• Negotiates and persuades
• Motivates individuals
• Resolves conflict
• Maintains a customer-service focus

Essential Physical Abilities

• You will meet the highest attendance requirements
• You have the ability to communicate effectively in writing, verbally, and digitally
• You have the ability to handle multiple assignments in a timely manner with a high degree of accuracy
• Ability to use a personal computer, calculator, and other standard office equipment
• May involve lifting up to 50 lbs.

Additional Details

• Must be available for domestic travel up to 50% of the time, including occasional overnight trips
• Must possess a valid state-issued driver’s license and a clean driving record to travel to site locations that are not accessible by public transit
• Must be willing and able to comply with all ENGIE ethics and safety policies
• This position involves approximately 20% outdoor work. While performing the duties of this job, the employee may be exposed to varying weather conditions

Compensation

Salary Range: $102,000.00-$156,400.00 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus or incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

Benefits

• medical, dental, vision, and life insurance options
• employer-paid short-term and long-term disability insurance
• ESPP
• generous paid time off, including wellness days, holidays, and leave programs
• 401(k) Retirement Savings Plan with a company match
• supplemental benefits for full-time employees that enhance emotional and physical well-being through all stages of life, from family formation to caregiving
• Explore our benefits package to see how we can support you. Learn more.

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at [e-mail]. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.

Minimum Base Salary: 102,000.00 USD

Maximum Base Salary: 156,400.00 USD

Pay Basis: Annual

L’inclusion et la diversite sont au cur de notre politique de ressources humaines. Nous assurons l’egalite des chances entre tous les candidats et sommes engages a creer l’environnement de travail le plus accessible possible.

Company Name: ENGIE North America