Regional Sales Support Representative

Elevance Health; Urbandale (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Elevance Health is seeking a Regional Sales Support Representative in Urbandale, IA. The role provides advanced service and sales support to brokers selling Medicare products and assists the Regional Sales Manager.

The position requires in-office presence 2–3 days per week with hybrid work arrangements and potential for alternating locations within commuting distance. Responsibilities include broker communications, campaign tracking, onboarding, and coordinating training logistics for brokers

Qualifications

• High school diploma or GED with 3+ years of customer service experience.
• Active life and health insurance license in good standing.
• BA/BS preferred for advancement if applicable.

Responsibilities

• Engages with brokers via telephone, written communications, and face-to-face meetings or webinars.
• Promotes and tracks co-op advertising and Health Risk Assessment campaigns.
• Provides sales support related to reporting, disenrollments, requests for information (RFI), onboarding, welcome kits and outbound campaigns.
• Recruits non-Medicare selling brokers to sell Medicare products.

Skills

Customer service

Broker onboarding

Sales support

Education

High school diploma or GED

Life and health Insurance license

BA/BS preferred

Job description

Regional Sales Support Representative

Location: This role requires associates to be in-office 2 - 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. This position will be based in Waukesha- WI, ST Louis - MO, Topeka - KS , & Urbandale - IA.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Schedule: This position will work an 8-hour from shift 8:00 am - 5:30 pm (CST), Monday to Friday. Additional hours may be necessary based on company needs.

The Regional Sales Support Representative responsible for providing advanced service & sales support to brokers selling Medicare products and supporting the Regional Sales Manager (RSM) & Regional Sales Manager (RSM) II as needed.

How you will make an impact:

• Engages with lower level producing brokers via telephone, written communications, and face to face (F2F) meetings/webinars.

• Assists with promoting and tracking of co-op advertising and HRA (Health Risk Assessment) campaigns.

• Provides sales support related to reporting, disenrollments, requests for information (RFI), special projects, broker onboarding and training, welcome kits, outbound call campaigns and other items as assigned.

• Actively recruits non-Medicare selling brokers to sell Medicare products.

• Coordinates training logistics and F2F meetings/webinar participation for specifically assigned brokers as well as for RSM and RSM II.

Minimum Qualifications:

• Requires a high school diploma or a GED equivalent and a minimum of 3 years of related customer service experience; or any combination of education and experience which would provide an equivalent background.

• Active and current life and health Insurance license in good standing required.

Preferred Skills, Capabilities, and Experiences:

• BA/BS preferred.

• Sales and/or territory management experience preferred.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process should submit the Accessibility Accommodation Request Form (https://forms.cloud.microsoft/pages/responsepage.aspx?id=8giMvgesLESaRuvu61vU17EJaA0EP3FIissI8zmZ_NpUNUgyTFRUMkY5NE5JNDFWMkhaUzQxMkJLWS4u&route=shorturl) and a member of the team will be in contact.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration (https://info.flclearinghouse.com/).