Regional Relationship Manager - HCM

Tech9; Sandy (UT); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

401(k) plan

Stock options

Flexible work environment

Medical, dental, vision

Flexible hours

Generous PTO

Job summary

401GO is seeking a Regional Relationship Manager – HCM Channel to develop, grow, and manage strategic partnerships with payroll providers, HCM platforms, and retirement-focused partners across the assigned territory.

The role requires 7–10+ years in relationship management and a consultative selling approach. You will collaborate with cross‑functional teams, lead growth initiatives, and represent 401GO at industry events to drive partner activation and revenue growth.

Qualifications

• 7–10+ years in relationship management, channel sales, business development, or account management within HCM/payroll/hr tech/fintech/retirement industries.
• Experience with payroll providers, HCM platforms, PEOs, or related ecosystems.
• Strong consultative selling and executive relationship management skills.

Responsibilities

• Build and manage relationships with payroll providers, HCM organizations, PEOs, and partner ecosystems within assigned territory.
• Serve as the primary contact for partner engagement, account management, and ongoing relationship development.
• Develop territory growth strategies to increase retirement plan adoption and long‑term revenue growth.
• Conduct regular business reviews with partners to evaluate performance and plan joint growth initiatives.
• Deliver product education on 401GO's retirement platform, pricing, integrations, and resources.
• Partner with National Account Managers to support larger regional and national relationships when appropriate.
• Collaborate with Implementation, Partner Success, Marketing, Product, and Sales teams to ensure an exceptional partner experience.
• Identify new HCM partnership opportunities and expand engagement within existing partners.
• Manage the regional sales pipeline, forecast partner production, and maintain accurate opportunity tracking in HubSpot.
• Coordinate partner onboarding, sales enablement campaigns, and co-branded growth opportunities.
• Monitor partner health metrics and address risks to retention, engagement, and production.
• Represent 401GO at payroll, HCM, HR tech, and retirement industry conferences and events.
• Provide market intelligence on competitive offerings, partner needs, and product enhancements.

Skills

Relationship management

Channel sales

Business development

Account management

HCM/payroll

Retirement industry knowledge

Consultative selling

Executive relationship management

Communication

Negotiation

Forecasting

CRM (HubSpot)

KPI analytics

Tools

HubSpot

CRM software

Job description

# Regional Relationship Manager - HCMApply for this jobLocationSandy, UTDepartmentSales - Biz Dev (Non-FA)Job TypeFull-Time# Regional Relationship Manager – HCM****Role:**** Regional Relationship Manager – HCM Channel****Location:**** Flexible (In Office, Hybrid, or Remote)****Job Type:**** Full-time****Reports to:**** Director of Sales****Travel:**** Up to 30%, including attendance at industry conferences, payroll partner events, and onsite meetings with strategic HCM partners.## Role SummaryThe Regional Relationship Manager (RRM) – HCM Channel is responsible for developing, growing, and managing relationships with payroll providers, HCM organizations, PEOs, and other workforce technology partners within an assigned territory. This individual serves as the primary relationship owner for existing and prospective partners, driving retirement plan growth through partner engagement, education, sales enablement, and strategic business planning.The ideal candidate is a consultative relationship manager who understands the HCM ecosystem, enjoys collaborating across teams, and is passionate about helping partners successfully offer retirement solutions to their clients.## What You'll Be Doing* Build and maintain strategic relationships with payroll providers, HCM organizations, PEOs, and other workforce technology partners throughout the assigned territory.* Serve as the primary point of contact for partner engagement, account management, and ongoing relationship development.* Develop territory growth strategies that increase retirement plan adoption, partner production, and long-term revenue growth.* Conduct regular business reviews with partners to evaluate performance, identify opportunities, and develop joint growth initiatives.* Deliver product education and training on 401GO's retirement platform, implementation process, pricing, integrations, compliance resources, and sales tools.* Partner with National Account Managers to support larger regional and national HCM relationships when appropriate.* Collaborate with Implementation, Partner Success, Marketing, Product, and Sales teams to ensure an exceptional partner experience.* Identify new HCM partnership opportunities while expanding engagement within existing partner organizations.* Manage the regional sales pipeline, forecast partner production, and maintain accurate opportunity tracking within HubSpot.* Coordinate partner onboarding, sales enablement initiatives, marketing campaigns, and co-branded growth opportunities.* Monitor partner health metrics and proactively address risks to retention, engagement, and production.* Represent 401GO at payroll, HCM, HR technology, and retirement industry conferences, trade shows, and partner events.* Provide market intelligence regarding competitive offerings, partner needs, industry trends, and product enhancement opportunities.* Achieve monthly, quarterly, and annual territory goals related to new plans, revenue, partner activation, and partner growth.## What You Bring* 7–10+ years of experience in relationship management, channel sales, business development, or account management within the HCM, payroll, HR technology, benefits, fintech, or retirement industry.* Experience working with payroll providers, HCM platforms, PEOs, benefits technology, or related partner ecosystems.* Strong consultative selling and executive relationship management skills.* Proven ability to grow strategic partnerships and exceed territory growth goals.* Excellent communication, presentation, and negotiation skills.* Strong organizational skills with the ability to manage multiple strategic relationships simultaneously.* Experience forecasting, pipeline management, and CRM utilization.* HubSpot experience or willingness to quickly become proficient.* Data-driven mindset with experience managing KPI-driven performance.* Retirement industry knowledge is preferred.* Experience with payroll, HCM, benefits administration, or HR technology platforms is strongly preferred.* Relevant industry certifications (APA, CPP, SHRM, HRCI, CEBS, AIF, CFP, or similar) are a plus.# Why 401GO?At 401GO, we're not just changing retirement—we're reinventing it. As a fast-growing fintech company, we've built one of the industry's most advanced, fully automated retirement platforms to help hardworking Americans prepare for retirement. Innovation moves quickly here, ideas are valued, and every team member has the opportunity to make a meaningful impact. You'll work alongside talented people in a collaborative environment while helping build the future of retirement through strategic partnerships and technology.## What We Offer* A standout 401(k) plan (naturally!).* Generous stock options—share in our growth and success.* Flexible work environment—choose where you're most productive.* Excellent benefits, including medical, dental, and vision.* Flexible hours—because great work doesn't always happen 9–5.* Generous PTO—we value work-life balance.* A fully stocked kitchen when you're in the office.At 401GO, we invest in our people just as much as we invest in helping Americans secure their financial future.We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.