Regional Quality Process Improvement Manager: Home Health

21hhs; Northern (KY); Hybrid; USD 120,000 - 150,000; Full time

Job summary

21st Century Home Health Services (21HHS) is expanding its regional quality program to ensure consistently high patient care across Walnut Creek, San Jose, Burlingame, and Sacramento. The Regional Quality Process Improvement Manager will lead the regional quality strategy, build scalable systems for field use, and drive measurable improvements in clinical practice and patient outcomes.

This onsite role requires collaboration with local offices and adherence to our inclusive, high-performance

Responsibilities

• Set regional quality standards for care delivery across offices.
• Build practical systems that work in the field, not just on paper.
• Coach and support site teams to improve clinical practice and outcomes.

Job description

Regional Quality Process Improvement Manager: Home Health

21st Century Home Health Services (21HHS)is dedicated to delivering exceptional care to its patients while fostering a supportive and rewarding environment for its employees. The company consistently achieves hospital readmission rates below 10% - well under the industry average of more than 15%. It has also earned recognition as a 2024 Top Workplace, highlighting its culture of open communication, professional growth, empowerment, and appreciation.

As the fastest-growing home health agency in Northern California, 21HHS recently expanded into Marin and Sonoma counties, extending its reach while maintaining a reputation for excellence. Positive reviews across platforms such as Yelp, Google, Glassdoor, and Indeed reflect both the quality of care provided to patients and the outstanding experience of its employees, reinforcing its leadership in the home health industry.

We're looking for a Regional Quality Manager who's driven by outcomes: better patient care, stronger clinical practice, and a team that feels genuinely supported. You'll set the standard for how care gets delivered across your region - building systems that hold up in the field, not just on paper.

If you find satisfaction in spotting what's not working, coaching teams toward better ways of doing it, and building a culture where quality is everyone's job, we'd love to meet you.

This is not a remote opportunity. The position requires you to be onsite at one of our local offices (Walnut Creek, San Jose, Burlingame, Sacramento)

21st Century is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We strictly prohibit discrimination or harassment of any kind, including but not limited to race, color, sex, religion, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, or any other characteristic protected under federal, state, or local law.