Regional Public Relations (PR) Coordinator

Highgate; East Honolulu (HI); On-site; USD 46,000 - 72,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) matching

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Tuition reimbursement

Job summary

Highgate Hawaii is seeking a Regional PR Coordinator to elevate the portfolio through proactive media relations, strategic storytelling and brand communications. You will work with local media, influencers, and marketing leaders to shape open housing narratives and guest experiences, supporting property positioning within Hawaiʻi's competitive hospitality landscape.

This role partnerships across operations and departments, develops messaging, and helps plan photo and video shoots, reports

Qualifications

• Minimum of 1 to 2 years’ experience in Marketing/Communications (hospitality essential).
• Strong writing and proofreading skills with attention to brand voice.
• Ability to coordinate with internal teams, media and vendors.
• Good verbal communication and interpersonal skills.
• Understanding of media landscape and social/digital trends.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Develop and maintain relationships with media.
• Draft and distribute press releases, media alerts, pitches, and byline articles.
• Assist with media inquiries; coordinate interviews, site visits and press stays.
• Track media coverage and compile reports on placements and sentiment.
• Coordinate on-property media visits, press tours, and FAM trips for coverage.
• Support PR strategies and campaigns aligned with marketing goals.
• Draft messaging and talking points for spokespeople.
• Partner with Marketing on integrated campaigns across channels.
• Maintain brand assets, press kits, and ensure consistent voice.
• Assist planning photo/video shoots on property; manage image libraries.

Skills

Strong writing & proofreading

Verbal communication

Interpersonal skills

Time management

Attention to brand voice

Media-savvy storytelling

Tools

Microsoft Office

Canva

Cision

Meltwater

Muck Rack

Job description

Compensation Type

Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.www.highgate.com

Overview

The Regional PR Coordinator will play a pivotal role in elevating the Highgate Hawaii regional portfolio by supporting impactful, demand-generating property PR & communications initiatives. This role assists with proactive media relations, strategic storytelling and brand communications designed to elevate brand visibility and demand-generating narratives across local, select national, traditional and emerging media landscapes. This role liaises with media and influencers/creators, works closely with the region’s marketing leaders for full-funnel campaigns, and on-property operations and department leaders to support property positioning within Hawaiʻi's competitive hospitality landscape. This role will also support in the develop and refinement of brand messaging and guest programming, while positively contributing to enhancing guest satisfaction and team culture.

Responsibilities

Media Relations

• Develop and maintain relationships with media
• Draft and distribute press releases, media alerts, pitches, and byline articles
• Assist with fielding and managing inbound media inquiries; support in coordinating and staffing interviews, site visits, and press stays
• Help track media coverage and compile regular reporting on placements, reach, and sentiment
• Assist in identifying, vetting, coordinating, and managing on-property media visits, press tours, and FAM trips to secure earned media coverage and positive exposure; track deliverables and performance

Strategic Communications

• Assist in the development of PR strategies and campaigns that align with overall marketing and business goals and seasonal priorities (openings, renovations, culinary launches, events, luau/entertainment programming)
• Draft key messaging and talking points for spokespeople
• Partner with Marketing on integrated campaigns spanning earned, owned, and paid channels

Content & Brand Storytelling

• Help maintain a repository of media-facing brand assets, fact sheets, executive bios, and press kits
• Assist in ensuring consistent brand voice and messaging across all external communications
• Support planning and execution of photo and video shoots on property, ensuring alignment with brand standards and storytelling goals; manage the hotel’s photo libraries and public visual identity
• Collaborate on campaigns that incorporate F&B, spa/wellness, sustainability, and cultural programs to tell a cohesive brand story

Reporting & Thought Leadership

• Assist in preparing reports, presentations and materials for internal and external meetings with stakeholders
• Help track monthly KPIs/ROIs and compile results into reports demonstrating performance
• Monitor relevant trends in media, influencer/creator, affiliate, digital, social, traditional and emerging channels and spaces

Qualifications

• Minimum of 1 to 2 years’ experience in the Marketing/Communications industry (hospitality industry essential)
• Working knowledge of Microsoft Office; familiarity with Canva, Cision, Meltwater, and Muckrack is a plus
• Strong writing and proofreading skills, with attention to detail and brand voice
• Good verbal communication and interpersonal skills; comfortable coordinating with internal teams, media, and vendors
• Basic understanding of the media landscape and social/digital content trends
• Strong organizational and time-management skills; able to track multiple projects and deadlines
• Ability to work efficiently and calmly in a fast-paced, deadline-driven environment
• Eagerness to learn PR strategy and grow within the marketing and communications field
• Ability to effectively communicate information and ideas in written and verbal format, and build and maintain relationships
• Maintain a warm and friendly demeanor at all times
• Must be able to effectively communicate both verbally and written with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
• Must be able to multitask and prioritize departmental functions to meet multiple, competing deadlines
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner
• Attend all required meetings and trainings
• Maintain regular attendance in compliance with Highgate Hotel standards, as required by scheduling, which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, including attire that meets dress code requirements with a nametag
• Comply with Highgate Hotel standards and regulations to encourage safe and efficient hotel operations
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving programs as necessary
• Must be able to cross-train in related areas
• Must be able to maintain confidentiality of information
• Must be able to show initiative, including anticipating guest or operational needs
• Perform other duties as requested by management
• Flexible and long hours sometimes required
• Computer/Desk work for extended periods - onsite required
• Light work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects

Benefits

Highgate offers the following benefits package for this position:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

Please click here for additional benefit details for the states of Washington, Colorado, and California.

Posting Date

This job opening was posted on 9/18/2026 and will remain open for at least 75 days.