Regional Protection & Controls (P&C) Field Services Manager

Confidential; United States; Sur place; USD 100 000 - 130 000; Plein temps

Résumé du poste

A leading energy services provider is seeking a Regional Protection & Controls Field Services Manager. This role focuses on overseeing the operational execution of field services and managing project teams. Candidates should have over 10 years of hands-on experience in substation operations and a strong leadership background. The position is remote but requires frequent travel to job sites across the United States to ensure service excellence.

Qualifications

• 10+ years of direct, hands-on substation field experience required.
• Proven leadership experience with remote field teams.
• Ability to travel 30-50% to various locations.

Responsabilités

• Manage 5-10 Project Managers and oversee field operations.
• Provide technical oversight for substation protection systems.
• Maintain relationships with customers to ensure service alignment.

Connaissances

Leadership

Communication

Problem-solving

Field Operations Management

Formation

Bachelor’s degree in Electrical Engineering or related field

Outils

Project Management Tools

Scheduling Software

Description du poste

Regional Protection & Controls (P&C) Field Services Manager

Our Protection & Controls (P&C) division ensures the reliability and safety of power systems through comprehensive substation services, including relay protection, SCADA, automation, and control schemes.

The P&C Regional Manager is a leader of leaders, managing managers with several ultimate reports. The Regional Manager is responsible for leading and overseeing the operational execution of the company’s Protection & Controls field services. This role ensures the efficient deployment of personnel and resources, maintaining high safety, quality, and performance standards in substation-related projects.

Operational Leadership

• Directly manage 5-10 Project Managers, Supervisors, and Senior Engineers, ensuring efficient execution of field operations.
• Drive workforce planning, scheduling, and optimization to ensure maximum productivity.
• Enforce operational excellence through process standardization, safety compliance, and performance monitoring.
• Serve as the primary operational liaison between field teams, customers, and leadership.
• Ensure proper implementation of substation commissioning, testing, maintenance, and troubleshooting procedures.

Field & Project Execution Support

• Provide technical oversight and guidance to field personnel on substation protection, control systems, and high-voltage equipment.
• Support project execution from planning through completion, ensuring adherence to technical and regulatory standards.
• Identify and implement continuous improvement initiatives to enhance service delivery and operational efficiency.
• Work closely with engineering, safety, and training teams to ensure compliance with NERC, IEEE, NFPA, and OSHA regulations.

Customer & Business Collaboration

• Maintain strong relationships with customers, ensuring alignment of service execution with client expectations.
• Collaborate with business development teams to support growth strategies, proposal development, and new project scoping.
• Represent the company in leadership meetings, strategic planning discussions, and operational reviews.

Financial & Performance Oversight

• Manage operational budgets and optimize resource allocation to meet financial targets.
• Track and analyze key performance indicators (KPIs) such as technician utilization, project profitability, and safety metrics.
• Oversee cost control measures, ensuring proper tracking of labor, materials, and job expenses.

Required Experience:

• 10+ years of direct, hands-on substation field experience, including installation, commissioning, testing, troubleshooting, maintenance, or construction of high-voltage substations.
• Demonstrated career progression from field technician, engineer, or commissioning specialist to leadership or management.
• 3+ years of operational leadership experience in a substation field services organization.
• Experience managing remote field teams, workforce planning, and substation project execution.
• Direct oversight of crew scheduling, logistics, and safety compliance.
• Ability to travel 30-50% to substation sites, customer meetings, and leadership engagements.
• Proven leadership, communication, and problem-solving skills, with experience managing multi-site field teams.

Desired Experience:

• Bachelor’s degree in Electrical Engineering or related field (or equivalent hands-on experience).
• Experience with substation construction, commissioning, and major maintenance projects.
• Knowledge of project management tools, scheduling software, and digital reporting systems.
• Experience working with utility, industrial, or renewable energy substation projects.
• Experience owning a P&L from budget creation through operational delivery, including involvement in forecasting and the month-end close process.

Working Conditions:

• Remote role with regular virtual collaboration.
• Frequent travel (30-50%) to substations, customer locations, and leadership meetings.
• May require occasional on-site support in live substation environments.