Regional Phlebotomy Manager

TridentCare; Denver (CO); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Two weeks vacation

Sick time

8 paid holidays

Medical insurance

Vision insurance

Disability insurance

401(k)

Job summary

TridentCare is seeking a Regional Phlebotomy Manager to oversee phlebotomy operations across Colorado, Washington, and Oregon. The role requires directing field supervisors and staff, ensuring policy adherence, and maintaining a high standard of service.

This is a full-time position with some travel. The RPM reports to the Director of Operations and travels to multiple sites to optimize workflow and quality.

Qualifications

• Minimum 5 years' experience supervising phlebotomy staff.
• CPT licensing required as defined by state laws.
• Good driving record and reliable transportation.

Responsibilities

• Plan, direct, or coordinate the operations of phlebotomists in the field.
• Ensure supervisors and staff work productively and follow the logistics system.
• Visit sites regularly to monitor performance and progress toward goals.
• Maintain reports to Director of Operations and Laboratory Director.

Skills

Phlebotomy leadership

Customer leadership

Analytical skills

Communication

Education

High School Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

• Pay or shift range: $75,000 USD to $90,000 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
• Management
• Full-Time
• Requisition #: REGIO031809

Description

Servicing: Colorado, Washington and Oregon
Pay Range: $75,000.00-$90,000.00 Based on Experience

The Regional Phlebotomy Manager (RPM) under the general supervision of the Director of Operations works to ensure efficient and accurate workflow of the Area Phlebotomy Supervisors and Phlebotomy staff. They are responsible for monitoring the phlebotomy areas to ensure that all applicable policies and procedures are followed

This position requires at minimum, High School Diploma, GED, and minimum 5 years clinical laboratory experience. Must have current CPT I or CPT II. The position does require some travel.

TASKS AND RESPONSIBILITIES:

• Plan, direct, or coordinate the operations of the phlebotomists in the field.
• Ensure all Area Phlebotomy Supervisors and staff within each processing site are working productively and consistent with the TridentCare Logistics System. As a part of that, ensure every field associate has a good plan and is working the plan on every job site every day.
• Visits sites regularly to ensure that Area Phlebotomy Supervisors are accomplishing goals and objectives.
• Reports administratively and operationally to Director of Operations and clinically to the Laboratory Director.
• Build and retain a team of fully-trained and highly-performing Area Phlebotomy Supervisors and field associates
• Identify and work to improve lower-performing Area leaders and field associates.
• Intervene in targeted jobs to re-sequence and re-plan the work to improve performance
• Works diligently with each Phlebotomy manager to effectively review and use productivity and management reports.
• Train and strictly enforce all operational safety procedures and policies.
• Train and strictly enforce quality initiatives and compliance of procedures and guidelines.
• Ensure work is performed to the level of quality required to satisfy established policies and procedures.
• Develops and implements techniques for evaluating operational activities, and counsels/mentors staff on related matters
• Works closely with Dispatch Supervisors to meet business needs and company’s turnaround goals.
• Assists Director of Phlebotomy in developing and evaluating budget requests as well as formulation of quarterly objectives and incentives for phlebotomists.
• Oversee Area Phlebotomy Supervisors and provide them with training and guidance; identify and develop high performing field associates into Area leaders when necessary, coordinates special inspections, field operations analyses and field investigations as requested.
• Keeps Administration appropriately informed of ongoing activity and critical matters affecting the operation and well-being of the Company.
• Adheres to all State Department of Licensing and Regulation Personnel Policies and performs related work as assigned.
• Works diligently with QA department to evaluate, enhance and maintain designated quality levels of service.
• Performs other duties as assigned

SKILLS|EXPERIENCE:

• Minimum 5 years' experience as Phlebotomist Supervisor
• CPT licensing required as defined by specific state laws.
• Good driving record
• Strong leadership and Supervisory skills.
• Must pass a drug screen and criminal background check.
• High degree of analytical skills in the daily work flow management of department employees.
• Must possess a vehicle in good working condition suitable to meet daily driving requirements. Must maintain a good driving record.
• Medium to expert status in Microsoft EXCEL, and Word.
• Excellent computer keying skills required; Alpha and numeric data entry skills, (prefer minimum of 35 wpm and 10-key by touch).
• Intimately familiar with clinical laboratory terminology.
• Excellent verbal and written communication skills.
• Ability to work under pressure and meet expected deadlines.
• Must be courteous and respectful to others.
• Outstanding human resource skills to deal effectively with co-workers and clients.
• Ability to work in a team environment.
• Willingness to work in a fast paced high volume environment.
• WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The standard medical laboratory environment is one in which potential health hazards do exist. Administrative, technical and professional staff is expected to safely operate in accordance with applicable and appropriate health and safety policies and procedures, as prescribed by the Environmental Health and Safety Manual.
Laboratory staff can be expected to work in areas where hazards associated with, but not limited to blood-borne pathogens. Biological materials, hazardous substances and radioactive material exist and are handled. Appropriate training is provided regarding these hazards and staff is expected to adhere to all health and safety policies, at all times, whether they are in writing or verbalized by either management or the Health and Safety Officer.

Competitive wage and robust benefit package tofull time employees. Part time employees are eligible for many of the same below, pro-rated. Benefits include:

• Two weeks of vacation time
• Sick time
• 8 paid holidays
• Medical insurance allowance, giving you the freedom to customize your plan to fit your needs
• Vision insurance
• Disability insurance
• 401(k)

#DK

Qualifications

Skills

Preferred

Computer Skills Novice

Customer Service Novice

Education

Required

High School or better.

Preferred

Technical/other training or better.

Licenses & Certifications

Required

Drivers License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.