Regional Patient Access Lead- Southeast

Amgen; Charleston (SC); On-site; USD 176,000 - 238,000; Full time

Benefits offered by this job

Health benefits

Job summary

Amgen is seeking a Regional Lead Patient Access - Rare Disease to lead a field-based team of Patient Access Liaisons. You will shape strategic direction, coordinate with Area Sales Directors, and help healthcare providers access Amgen therapies.

The role emphasizes people management, training, and data-driven performance. Travel 50–75% and collaboration across cross-functional teams are essential components of the job.

Qualifications

• Doctorate Degree and 2 years of Patient Access experience OR
• Masters Degree and 4 years of Patient Access experience OR
• Bachelors Degree and 6 years of Patient Access experience
• Experience in pharma or medical industry
• People management experience or proven initiative and success developing toward people management
• Experience in rare diseases and/or applicable disorders
• Facility with key performance metrics and data analysis
• Previous patient educator or patient access experience
• Previous experience calling on patients and/or healthcare providers
• Knowledge of PhRMA, OIG, and other guidelines relating to compliant medical communications
• Knowledge of insurance, reimbursement, and foundation assistance within the healthcare industry
• Highly developed interpersonal skills, communication skills, problem-solving skills, and cross-functional teamwork
• Requires 50-75 % regional travel, including some overnight and weekend commitments
• Excellent presentation and PowerPoint skills
• Proficient in Microsoft Office
• Professional, proactive demeanor
• Strong interpersonal skills
• Excellent written and verbal communication skills

Responsibilities

• Lead and manage a team of patient access liaisons.
• Accountable for the performance, training, and compliance of the team
• Develop key performance metrics appropriate to the team’s efforts and company business objectives
• Track each team member’s performance against key metrics
• Develop each team member individually as needed to fulfill the role in each region
• Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications.
• Ensure the team has appropriate fundamental and ongoing training and expertise
• Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively
• Coordinate team participation in national and local patient meetings and events
• Oversee and support patient programs, if applicable, to satisfy current patient educational needs
• Develop presentations on the group objectives and performance as needed, at least quarterly

Skills

People management

Data analysis

Communication

Interpersonal skills

Presentation

Microsoft Office

PowerPoint

Written communication

Verbal communication

Team leadership

Education

Doctorate degree

Masters degree

Bachelors degree

Job description

Career Category

Corporate Services

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Regional Lead Patient Access - Rare Disease

Live

What you will do

Let’s do this. Let’s change the world. In this vital role the Regional Lead Patient Access will be responsible for leading and managing a team of field-based Patient Access Liaison, ensuring the group meets business and personal development objectives. The objectives of the Patient Access team are to listen to patients, interpreting their specific needs and providing friendly, professional and well-informed answers to their logistical questions. The Regional Lead will provide input on the strategic direction of the business. They will coordinate with Area Sales Directors to facilitate appropriate teamwork between the team and their sales partners with regard to joint team priorities, strong communication, and healthcare provider education Amgen By Your Side services.

• Lead and manage a team of patient access liaisons.

• Accountable for the performance, training, and compliance of the team

• Develop key performance metrics appropriate to the team’s efforts and company business objectives

• Track each team member’s performance against key metrics

• Develop each team member individually as needed in order to fulfill the role in each region

• Work with Hub Services, Case Managers, AllCare Care Managers, Patient Engagement Marketing and Training to support patient access to medications.

• Ensure the team has appropriate fundamental and ongoing training and expertise

• Identify new patient needs throughout the year and work with cross-functional teams to communicate those needs effectively

• Coordinate team participation in national and local patient meetings and events

• Oversee and support patient programs, if applicable, to satisfy current patient educational needs

• Develop presentations on the group objectives and performance as needed, at least quarterly

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Doctorate Degree and 2 years of Patient Access experience OR

• Masters Degree and 4 years of Patient Access experience OR

• Bachelors Degree and 6 years of Patient Access experience

Preferred Qualifications:

• Experience in the pharma or medical industry

• People management experience or proven initiative and success developing toward people management (Ex: mentoring/training, demonstrated leadership, elevating knowledge and performance of others)

• Experience in rare diseases and/or applicable disorders preferred

• Facility with key performance metrics and data analysis

• Previous patient educator or patient access experience

• Previous experience calling on patients and/or healthcare providers

• Knowledge of PhRMA, OIG, and other guidelines relating to compliant medical communications.

• Knowledge of insurance, reimbursement, and foundation assistance within the healthcare industry

• Highly developed interpersonal skills, communication skills, problem-solving skills, and an ability to thrive in a cross-functional team setting

• Requires 50-75 % regional travel, including some overnight and weekend commitments.

• Excellent presentation and power point skills

• Proficient in Microsoft Office.

• Professional, proactive demeanor.

• Strong interpersonal skills.

• Excellent written and verbal communication skills.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans and bi-annual company-wide shutdowns

• Flexible work models, including remote work arrangements, where possible

Application deadline

Amgen’s application deadline is 10/31; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range

175,958.50USD -238,061.50USD