Regional Ops Leader: P&L, Growth & Customer Experience

Jetro Restaurant Depot; Everett (MA); On-site; USD 90,000 - 125,000; Full time

Job summary

Jetro Restaurant Depot in the United States seeks a Regional Operations Manager to lead a multi-store region in Massachusetts, overseeing P&L, freshness, compliance, and staff development.

You will drive sales, labor optimization, and brand presentation while ensuring training and retention across all levels. A Bachelor's degree and extensive retail operations experience are required.

Qualifications

• 7+ years in progressive retail store operations leadership.
• Strong track record in driving sales, profitability, and store performance.
• Experience with associate relations, asset protection, and compliance.
• Proven ability to train and develop staff across levels.
• Ability to implement area-wide store presentation and standards.

Responsibilities

• Lead regional territory in P&L, freshness, compliance, safety, training and staff development.
• Drive customer engagement and brand presentation to deliver a high-quality experience.
• Manage store leadership teams toward audit and operational standards.
• Oversee recruitment, scheduling, and headcount planning across stores.
• Develop development plans to build bench strength and continuity.
• Communicate company objectives to store teams via calls and emails.

Skills

Visualization experience

Marketing experience

People management

Retail operations

P&L ownership

Leadership

Training and development

Education

Bachelor's degree

Job description

Jetro Restaurant Depot in the United States seeks a Regional Operations Manager to lead a multi-store region in Massachusetts, overseeing P&L, freshness, compliance, and staff development.

You will drive sales, labor optimization, and brand presentation while ensuring training and retention across all levels. A Bachelor's degree and extensive retail operations experience are required.