Regional Operations Manager - Akron, Ohio
Yokohama TWS NA
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Job summary
Yokohama TWS NA seeks a Regional Operations Manager in Akron, OH to lead warehouse, distribution, and related service operations across multiple sites. You will translate regional objectives into site plans, develop leadership, and ensure safety, quality, and cost targets are met.
Collaborative leader with strong analytical and financial skills, experience with ERP/MRP/WMS/TMS, and a track record of continuous improvement. This role requires travel and driving regional performance.
Qualifications
- Bachelor’s degree in a related field; 7+ years of regional ops leadership.
- Experience leading managers, managing operating budgets, and delivering measurable improvements.
- Lean, Six Sigma, APICS, PMP certifications preferred.
Responsibilities
- Provide strategic and day-to-day leadership for regional warehouse, distribution, and related operations across locations.
- Translate regional objectives into site plans, performance targets, and staffing priorities.
- Establish and enforce standard operating procedures, policies, safety, quality, and service expectations.
- Lead site leaders, coach managers, and drive accountability for results.
- Monitor KPIs: safety, inventory accuracy, on-time shipments, productivity, cost, and service.
Skills
Education
Tools
Job description
We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments.
We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments. We design and manufacture tire and wheel solutions made for the future. With a combination of value, safety and ease, our solutions provide a more productive and sustainable performance our customers demand. We pair the expertise and power of our global reach with the care and knowledge of local proximity. This brings innovation, technology and sustainability together to answer the specific needs of our customers. All while continuing to reduce our and their impact on the planet. Our people take ownership to deliver on this promise every day. We are a global Company with a local reach, operating in more than 50 Countries worldwide with 6.700 employees of 40 different nationalities, 14 state-of-the-art plants and 4 innovation centers. We are part of Yokohama Rubber Co., Ltd., a global leader in the tire industry with 860.5 billion yen in revenues (approx. 6 billion euro), over 28,000 people around the globe and with operations in more than 120 countries. If you have an entrepreneurial mindset, enjoy taking responsibilities and getting things done in the right way, join us! We are plenty of opportunities to grow and develop in a truly dynamic and easy-going environment.
Join Yokohama TWS as our Regional Operations Manager and take on a leadership role where your ideas, decisions, and operational expertise can make a meaningful difference. You’ll work across teams to strengthen performance, improve how we operate, and create greater consistency and efficiency throughout the region. We’re looking for a collaborative, solutions-driven leader who isn’t afraid to challenge the way things have always been done and who is passionate about building better operations for the future.
The Regional Operations Manager for Yokohama TWS provides strategic and operational leadership for warehouse, distribution, assembly, transportation, and related service activities across multiple locations within the assigned region.
Located in the largest distribution center in Akron, Ohio, the Regional Operations Manager will assist with establishing consistent operating standards, develop site leadership, and ensure each facility achieves safety, quality, customer service, productivity, inventory, cost, and compliance objectives. Working closely with Supply Chain, Planning, Logistics, Finance, Human Resources, Customer Service, Sales, and other business partners, the Regional Operations Manager translates regional business priorities into executable site plans, removes operational barriers, and drives continuous improvement, scalability, and profitable growth.
- Provide strategic and day-to-day leadership for warehouse, distribution, assembly, transportation, and related service operations across all assigned regional locations.
- Translate regional business objectives into site-level operating plans, performance targets, staffing strategies, and improvement priorities.
- Establish, communicate, and enforce consistent standard operating procedures, company policies, safety requirements, quality standards, and customer service expectations throughout the region.
- Lead and develop warehouse managers, supervisors, and other site leaders by setting clear expectations, providing coaching, and reinforcing accountability for results.
- Monitor regional key performance indicators, including safety, inventory accuracy, FIFO compliance, on-time shipment, order accuracy, productivity, labor utilization, cost, quality, downtime, and customer service.
- Analyze operational and financial data to identify trends, risks, capacity constraints, and improvement opportunities; develop corrective action plans and communicate progress to regional leadership.
- Develop and manage regional operating budgets, labor plans, capital requirements, and cost-reduction initiatives while maintaining safety, quality, and service commitments.
- Conduct regular site reviews to assess operating discipline, facility conditions, equipment utilization, staffing, training, compliance, and readiness to meet current and forecast demand.
- Drive continuous improvement using structured problem solving, Lean principles, root-cause analysis, performance management, and the standardization of regional best practices.
- With the assistance of the Warehouse Managers, oversee inventory controls, physical inventories, cycle counting, storage practices, and material flow to improve accuracy, reduce loss, and optimize space utilization.
- Ensure customer-specific shipping, labeling, packaging, quality, and delivery requirements are consistently implemented across all locations.
- Partner with Logistics and Transportation to improve carrier performance, freight cost, routing, dock scheduling, inbound flow, outbound service, and compliance with applicable transportation requirements.
- Oversee regional use, adoption, and data integrity of ERP, WMS, TMS, MRP, timekeeping, and other operating systems; coordinate training and system enhancements as needed.
- Lead regional operational projects, facility changes, equipment installations, process launches, and other business transitions to completion within approved scope, timing, and budget.
- Ensure compliance with OSHA requirements, environmental and security standards, labor practices, company policies, and other applicable federal, state, provincial, local, or customer requirements.
- Coordinate preventive maintenance, equipment reliability, facility upkeep, and capital planning with site leadership to minimize downtime and operational disruption.
- Assess workforce capacity and succession needs across the region; support recruiting, onboarding, retention, training, performance management, and leadership development.
- Resolve escalated operational, employee, vendor, and customer issues while maintaining timely communication with appropriate stakeholders.
- Prepare and present regional operating reviews, forecasts, business cases, and recommendations to senior leadership.
- Perform other duties and responsibilities as assigned by management.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong multi-site operational leadership, business judgment, decision-making, and organizational change capabilities.
- Demonstrated ability to lead through influence, align geographically dispersed teams, and hold managers accountable for performance.
- Advanced analytical and financial skills, including KPI development, trend analysis, budgeting, forecasting, labor planning, and cost control.
- Working knowledge of warehouse, distribution, transportation, inventory, assembly, production, maintenance, and customer fulfillment processes.
- Knowledge of LTL, truckload, airfreight, ocean freight, and import/export processes.
- Strong understanding of OSHA requirements and other safety, environmental, quality, and operational compliance obligations applicable to warehouse and manufacturing environments.
- Experience with ERP, MRP, WMS, and TMS technologies, including system implementation, process adoption, data integrity, and user training.
- Proficiency in Microsoft Excel, PowerPoint, Word, and other business reporting or data visualization tools.
- Strong project management, root-cause analysis, continuous improvement, and problem-solving skills.
- Excellent written, verbal, presentation, negotiation, and stakeholder-management skills.
- Ability to prioritize competing demands, respond effectively to changing business conditions, and make timely decisions in a fast-paced environment.
- Bachelor’s degree in Operations Management, Supply Chain, Logistics, Business Administration, Engineering, or a related field; an equivalent combination of education and progressively responsible experience may be considered.
- 7+ years of progressive operations leadership experience in warehousing, distribution, logistics, assembly, or manufacturing, including responsibility for multiple locations or a comparably complex regional operation.
- Demonstrated experience leading managers and supervisors, managing operating budgets, using performance metrics, and delivering measurable improvements in safety, service, quality, productivity, inventory, and cost.
- Experience implementing change, standardizing processes, and leading cross-functional projects across geographically dispersed teams is required.
- Lean, Six Sigma, APICS, PMP, or other relevant operations, supply chain, safety, or project management certification is preferred.
- Directly or indirectly supervise regional operations leaders, warehouse managers, supervisors, and hourly employees across assigned locations.
- Establish annual goals, performance measures, succession plans, and development priorities for the regional operations organization.
- Participate in recruiting, selection, onboarding, promotion, compensation, corrective action, and separation decisions in partnership with Human Resources and site leadership.
- Ensure site leaders maintain accurate timekeeping, attendance, leave administration, staffing coverage, training records, and performance documentation.
- Provide regular coaching and feedback, conduct performance reviews, recognize strong performance, and address performance or conduct concerns promptly and consistently.
- Build leadership capability and bench strength by identifying high-potential employees and supporting individual development and succession plans.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to communicate clearly and accurately in English in writing or verbally to co-workers, supervisors, customers, and suppliers in person, email, or via telephone.
- Proficiency in an additional language, such as Spanish or French, is preferred but not required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to remain in a stationary position for extended periods, including while working at a computer, attending meetings, or traveling.
- Ability to move throughout office, warehouse, distribution, and operational environments to observe activities, interact with employees, and oversee operations.
- Ability to frequently operate a computer and other standard office equipment.
- Ability to occasionally bend, reach, stoop, or position oneself as necessary when visiting or reviewing operational areas.
- Ability to occasionally ascend and descend stairs and navigate varying surfaces commonly found within warehouse or operational environments.
- Ability to travel regularly by automobile and/or air to support multiple facilities and business locations.
- Ability to occasionally lift, carry, push, or move materials weighing up to 50 pounds.
- Ability to work in office, warehouse, and operational environments, which may involve periods of standing and walking.
- Medical, Dental, & Vision
- HSA/FSA Options
- 401K with Company Match
- Company Paid Life Insurance
- Paid Time Off
- Holiday Calendar
- Employee Assistance Program
- Volunteer Programs
- Employee Referral Program
- Professional Development Assistance
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