Regional Operations Leader – Power & Energy

WSP in the U.S.; Kansas City (MO); Remote; USD 153,000 - 284,000; Full time

Job summary

WSP USA is seeking a Regional Operations Leader for Power & Energy, assigned to the Operations and Delivery Team with multiple location options including Kansas City, MO. This role drives P&L performance, project delivery quality, and staff utilization across dispersed teams.

You will partner with Business Line Leadership, HR, Finance, and Project Accounting to optimize operations, ensure safety, and deliver sustainable projects. Remote work from any agreeable WSP USA office is possible.

Qualifications

• 15+ years of experience
• BA/BS Degree in Engineering, Planning, Architecture, Business, or equivalent discipline
• Experience as a major project manager or related role to understand project delivery issues
• Strong understanding of project financials, team dynamics, client relationships, staffing and resource requirements, and performance expectations
• Proactive problem-solving skills and open, candid communication
• Leadership skills with commitment, reliability, and accountability
• Proven track record in managing complex, geographically dispersed teams with operational efficiency and financial management
• Strong strategic thinking, decision-making, and problem-solving capabilities

Responsibilities

• Support the successful delivery of all projects and P&L performance.
• Partner with Business Line Leadership on operational aspects of the business.
• Collaborate with Local Leaders and managers on operational aspects and staffing; monitor P&L, project performance, and staffing.
• Collaborate with Strategic Growth Team, HR, Finance, and Project Accounting.
• Partner with Project Delivery for project operations consistency and reporting.
• Promote consistent project delivery, operational reporting, quality, and safety initiatives.
• Lead training and mentoring for project managers and staff.
• Support staff hiring and attrition goals; monitor billability and take corrective action.

Skills

Project management

Financial management

Leadership

Strategic thinking

Communication

Education

BA/BS in Engineering, Planning, Architecture, Business or equivalent

Job description

This Opportunity

Job Description

This Opportunity The Regional Operations Leader (ROL)- Power & Energy is a part of WSP USA’s Operations and Delivery Team in New York, NY. The following locations will also be considered: Dallas, TX; Kansas City, MO; Denver, CO; Boise, ID; and Tampa, FL. The Regional Operations Leader is a part of WSP USA’s Operations and Delivery Team with the responsibility of supporting the successful delivery of all projects and supporting Business Line Operations Director and Business Line Leadership with all aspects of the P&L, including revenue generation, project margin, EBITDA, DSO, project delivery, staff utilization, quality, and safety. This position can also work remotely from any agreeable WSP USA office.

Your Impact

• General Operations Duties:
• Work under the direction of the Business Operations Director for the specifically identified part of the P&E business.
• Partner with Business Line Leadership on operational aspects of the business.
• Communicate and coordinate with Local Leaders and other managers on operational aspects of the business. Assist in monitoring P&L, project performance, and staffing.
• Collaborate with Strategic Growth Team (SGT), HR partners, Finance, and Project Accounting.
• Partner with Project Delivery for project operations consistency and reporting.
• Support and promote a consistent approach to project delivery, operational reporting, quality, and other key initiatives.
• Deliver training and mentoring support for project managers and staff.
• People and Culture:
• Work to support staff hiring and attrition goals.
• Monitor staff billability/billable hour goals and take corrective action when needed.
• Assist in developing corrective plans to address deficiencies identified in project performance.
• Support work sharing across business line sectors, regions, and WSP business lines.
• Support HR as needed with personnel issues.
• Support programs such as safety, sustainability, and ethics & compliance.
• Emphasizes employee training and development to create a unique work experience.
• Assist in strategic recruitment, promotional programs, and performance management focused on the employee experience, wellness, and safety.
• Operational Excellence:
• Prioritize training, promote and support processes and aid in administering system-wide tool adaptation to enhance WSP’s ability to deliver high quality, sustainable projects for clients bringing the best tools and practices available to market.
• Aid in optimization of the client and employee experience through regular review, improvement, and automation.
• Responsible for supporting the execution of Business Line and P&L priorities and strategies; including revenue generation, project margin, EBITDA, DSO, Project Delivery, Client Satisfaction, Staff Billability, Quality, and Safety.
• Assist in operationalizing growth strategies.
• Monitor budgets and provide recommendations/corrective actions to stay within budget.
• Take necessary actions to monitor and improve cash flow/initiatives.
• Assist in project/client negotiations as needed.
• Conduct/assist in conducting readiness/project reviews on key projects in the portfolio.
• Identify and escalation project risks and opportunities.
• Develop and monitor recovery plans as needed.

Key Performance Indicators

• Key Performance Indicators include:
• EBITDA, Net Revenue, Organic Growth, Margin Erosion/Improvement, DSO, Billability/Utilization, Funding/Backlog, and others as established by the Business Line Operations Director.

Who You Are

Required Qualifications

• 15+ years of experience
• BA/BS Degree in Engineering, Planning, Architecture, Business, or equivalent discipline.
• Experience as a major project manager, or related role to understand project delivery issues and requirements.
• Strong understanding of project financials, team dynamics, client relationships, staffing and resource requirements, and performance expectations.
• Proactive problem-solving skills and helpful, open and candid communication skills.
• Leadership skills that portray commitment, reliability, and accountability to desire outcomes.
• Proven track record in managing complex, geographically dispersed teams with demonstrated success in operational efficiency and financial management.
• Strong strategic thinking, decision-making, and problem-solving capabilities.

WSP Benefits

WSP provides a comprehensive suite of benefits focused on providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation

Expected Salary (all locations): $153,400 -$283,600

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

Expected Salary (Colorado only): $160,100 - $302,500

WSP USA is providing the compensation range that the company in good faith believes it might pay and/or offer for this position within the state of Colorado, based on the successful applicant’s education, experience, knowledge, skills, and abilities in addition to internal equity and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, and/or federal law.

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

www.wsp.com

WSP provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career.

At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges. Are you ready to get started?

ABOUT US

WSP USA (and all of its U.S. companies) is an Equal Opportunity Employer Race/Age/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Disability or Protected Veteran Status.

The selected candidate must be authorized to work in the United States.