Regional Operations Co-Op: Process Excellence & Leadership

Johnson & Johnson

Raritan (NJ)

On-site

USD 32,000 - 72,000

Full time

6 days ago

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Benefits offered by this job

Company sponsored medical benefits

Sick time benefits (WY/WA differences)

Consolidated retirement plan

Job summary

Johnson & Johnson in New Jersey hosts a Non-LDP Intern/Co-Op program designed to develop leaders within Customer Support Services. Co-Ops own report sets, build internal relationships, and partner to streamline costs and processes.

The role emphasizes Six Sigma project lead capabilities, process excellence, and cross-functional teamwork across regional operations. Daily activities include preparing system access, updating dashboards, and coordinating KPIs while ensuring compliance and

Qualifications

Authorized to work in the US without sponsorship.
Actively enrolled in their academic program for the entire internship.
Available to work 40 hours per week during the internship.
Minimum GPA of 3.0.

Responsibilities

Support Regional Operations to identify opportunities for process improvements and create strategies for consistency and accountability.
Develop working knowledge of SAP, Genesys Cloud, Salesforce, and Microsoft applications.
Facilitate monthly Regional Operations Metrics and Action Planning meetings; document minutes and update action trackers.
Update SOPs and WIs and ensure smooth transition and training for Co-op replacements.
Complete required training by the due date and contribute to community service activities.