Regional Manager, Substations

LUMA Energy; Ponce (PR); On-site; USD 120,000 - 180,000; Full time

Job summary

LUMA Energy seeks an experienced Substation Operations Manager to oversee a division, supervise staff, and direct all operational and maintenance activities for safe, high-quality service delivery. You will guide performance, implement KPIs, and coordinate resources to meet departmental goals and strengthen customer service.

The role emphasizes leadership, safety culture, and collaboration across functions, with responsibility for budgets, stakeholder relations, and compliance with industry

Qualifications

• Bachelor’s degree in Engineering, Business Administration, or related field.
• 10 years’ relevant experience within an electrical utility company performing functional role responsibilities with at least 3 years’ experience in a supervisory role.
• Experience in budget management and preparation, and in proper administration.
• Experience managing day-to-day operations, teams, defining and achieving departmental objectives.
• Technical degree or Master's can substitute when combined with years of progressive relevant experience.

Responsibilities

• Oversees direct and indirect reports by building capability, collaboration, and safety‑first culture; monitors performance and supports employee growth.
• Implements strategies and manages resources to meet operational targets by defining KPIs and overseeing maintenance processes.
• Evaluates quality performance across workforce practices, equipment, and service delivery and drives corrective action.
• Communicates effectively through staff and operations meetings and strategic planning to enhance teamwork.
• Controls departmental budgets and high‑level resource planning while monitoring financial performance and expenditures.
• Coordinates cross‑functional collaboration to drive innovation and long‑term partnerships.
• Monitors compliance with utility standards, labor agreements, regulatory requirements, and company policies.
• Leads planning and execution of restoration and emergency preparedness activities.
• Assumes expanded duties aligned with organizational priorities and scope.

Skills

Substation Operations Leadership

Safety & Compliance

Financial & Resource Mgmt

Communication & Relationships

Leadership & Mentoring

Education

Bachelor’s degree in Engineering/Business/Related field

Tools

Windows-based software

Job description

Job Summary:

Manages substation operations for an assigned division by supervising personnel and directing all operational and maintenance activities. Ensures safe, high quality, and efficient service delivery by providing leadership, guidance, and coordinated resources that strengthen customer service and overall operational performance.

Job Description:

• Oversees direct and indirect reports by building capability, strengthening collaboration, and fostering a safety‑first culture; monitors performance, provides feedback, and supports employee growth to drive engagement, accountability, productivity, and achievement of departmental goals.


• Implements strategies and manages resources to meet operational targets by defining and monitoring departmental KPIs and overseeing maintenance processes, ensuring operational performance aligns with business goals and driving continuous improvement.


• Evaluates quality performance across workforce practices, standards, equipment, and service delivery, adjusting processes as needed and ensuring outcomes meet or exceed customer expectations through effective monitoring and corrective action.


• Communicates effectively across the operational area by conducting regular staff and operations meetings, executing strategic plans, and reinforcing consistent safe work practices to enhance teamwork and operational effectiveness.


• Controls departmental budgets and high‑level resource planning while monitoring financial performance across the operational area, taking corrective action as needed to ensure effective resource allocation and alignment of budgets, job costs, and expenditures with business expectations.


• Coordinates cross‑functional collaboration and cultivate strong customer, internal, and stakeholder relationships to drive innovation, operational excellence, and long‑term partnerships through ongoing communication, strengthened teamwork across functions, and coordinated resource optimization.


• Monitors, applies and guides team compliance with utility standards, labor agreements and regulatory requirements; and reinforces company policies, procedures, and standards, ensuring robust compliance with all applicable laws, industry regulations, and internal governance requirements.


• Leads and validates the planning and execution of restoration and emergency preparedness activities to strengthen operational resilience and response capacity.


• Assumes and oversees expanded duties aligned with organizational priorities and professional scope to drive departmental effectiveness and strategic alignment.

Additional Job Description:

Education

• Bachelor’s degree in Engineering, Business Administration, or related field.

Experience

• 10 years’ relevant experience within an electrical utility company performing functional role responsibilities with at least 3 years’ experience in a supervisory role.5 years’ experience in Substations/ Transmission & Distribution.


• Experience in budget management and preparation, and in proper administration.


• Experience managing day-to-day operations, teams, defining and achieving departmental objectives.

Additional experience may substitute for required education when it aligns with the competencies and knowledge necessary for the role:

• Technical degree in Engineering, Business Administration or related field may substitute when accompanied by a minimum of 12 years of progressive relevant experience within an electrical utility company, with at least 3 years’ experience in a supervisory role.


• Master’s degree in Engineering, Business Administration or related field may substitute when accompanied by a minimum of 8 years of progressive relevant experience within an electrical utility company, with at least 4 years’ experience in a supervisory role.

Competencies (Skills)

• Substation Operations & Maintenance Leadership: Manages regional substation maintenance activities, implements operational improvements, and ensures safe, efficient, high‑quality performance aligned with business goals.


• Quality, Safety & Regulatory Compliance: Monitors workforce practices, equipment standards, and processes to maintain compliance and consistently meet or exceed customer expectations.


• Financial & Resource Management: Uses advanced computer and Windows‑based software skills to analyze financial and operational data, recommend improvements, and optimize resource utilization across the region.


• Communication, Interpersonal & Relationship Building: Demonstrates strong interpersonal, verbal, and written communication skills to foster collaboration, resolve issues, and maintain strong internal and external relationships.


• Leadership, Mentoring & Team Development: Provides strong leadership by coaching and developing personnel, conducting effective staff meetings, and cultivating a supportive, cooperative, and safety‑focused work environment.

Licenses/Certifications

• Valid driver’s license

Travel Requirements

• 20%

Physical Demands:

• Stationary Position: Constantly


• Pushing/ Pulling/ Reaching: Never


• Kneel: Seldom


• Grab: Seldom


• Bend: Seldom


• Lift/Carry over: 0 - 15 pounds

Working Conditions:

• Wet or humid: Seldom


• Working near or on moving mechanical parts: Seldom


• Working near or on heavy machinery: Seldom


• Working in high places: Seldom


• Exposed to fumes or airborne particles: Seldom


• Frequency of working in outdoor weather conditions: Seldom


• Work with electricity: Never


• Loud noise conditions: Seldom

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.