Regional Manager - Pre Access Services

Southwest-Healthcare-System; Temecula (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Excellent medical, dental, vision

401(k) with company match

Tuition reimbursement and CEU programs

Career development opportunities

Job summary

Southwest Healthcare is seeking a Regional Manager of Pre Access Services to lead the PAS departments across multiple facilities, including Central Scheduling and Insurance Verification. This onsite role will be based at Inland Valley Hospital and will work with on-site leaders to drive standard processes and optimize revenue.

You will oversee pre-registration, verification, preauthorization, and registration accuracy, ensuring timeliness, compliance and training.

Qualifications

• 3–5 years of insurance verification/scheduling experience in Patient Access/Hospital Full Revenue Cycle.
• Leadership experience in related field required, acute care experience preferred.
• Professional certifications preferred (e.g., Revenue Cycle Executive).
• Valid CA Driver's license.

Responsibilities

• Provide strategic and tactical leadership for all Pre Access Services across multiple facilities.
• Identify enhancements to technology solutions and processes.
• Improve productivity, quality and financial performance.
• Drive front-end processes to enhance hospital revenue and data quality.
• Ensure standard Patient Access model is implemented across facilities.
• Support on-site leadership to achieve high customer satisfaction.
• Oversee pre-registration, insurance verification, preauthorization and registration QA.
• Moderate business travel as required.

Skills

Leadership

Project management

Customer orientation

Communication

Problem solving

Strategic planning

Executive presence

Education

High School diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft Office

Corporate clinical systems

PC applications

Job description

Responsibilities

Join the Southwest Healthcare Team!

About Us:

Creating Health and Harmony, Southwest Healthcare is a comprehensive network of care with convenient hospital and ambulatory care/outpatient locations here to serve the Southern California community. With over 7,000 passionate providers and healthcare employees, our shared goal is to provide convenient access to a wide range of healthcare services in a way that benefits you, your family, and the entire community.

Southwest Healthcare is comprised of five acute care hospitals and several non-hospital access points, including: Corona Regional Medical Center, Palmdale Regional Medical Center, Southwest Healthcare Rancho Springs Hospital, Southwest Healthcare Inland Valley Hospital and Temecula Valley Hospital, Temecula Valley Day Surgery, A+ Urgent Care Centers, and Riverside Medical Clinics. We've won various awards throughout our region and focus on career development and promotion. The people are at the core of everything we do. If you are looking for a career and not just a job, you're in the right place! For more information on how to join our dynamic team, please visit our website at www.swhealthcaresystem.com.

Job Summary:

The Southwest Healthcare is seeking a Regional Manager of Pre Access Services, who will be responsible for providing strategic and tactical leadership and direction for all areas related to the Pre Access Services (PAS) Departments at multiple facilities across the region to include Central Scheduling and Insurance Verification. This position will be onsite at our Inland Valley Hosptial.

Duties include but not limited to:

• Working closely with all on-site operations and Patient Access Directors and staff, within the region, to identify and implement state of the art practices.
• Identify enhancement to technology solutions and processes.
• Improve outcomes in productivity, quality, and key financial performance.
• Drive the front end process to enhance hospital revenue, collection and performance, clean scheduling/registration data, and month end reporting.
• Work with local and corporate leadership to ensure that our standard Patient Access model is implemented and sustained across all the facilities.
• Assist on-site leadership to produce the highest practice results contributing to obtaining high customer satisfaction.
• Develop, audit, oversee and monitor facility operations for all Pre Access functions including pre-registration, insurance verification, preauthorization, and registration accuracy - QA analysis to ensure daily operations to ensure timeliness, accuracy, compliance, and training.
• Moderate business travel required.

Qualifications

EDUCATION/TRAINING/ EXPERIENCE:

• High School diploma or equivelent required.
• Bachelor's degree from an accredited College or University in related field preferred.
• Three (3) to Five (5) years of insurance verification/scheduling experience in Patient Access/Hospital Full Revenue Cycle experience required.
• Leadership experience in related field required, acute care experience preferred.

CERTIFICATIONS/LICENSES:

• Professional Certifications (i.e. Certified Revenue Cycle Executive-Institutional, Certified Healthcare Access Manager) preferred.
• Valid CA Drivers license

OTHER SKILLS AND ABILITIES:

• Demonstrates knowledge and ensures compliance with The Joint Commission and Title 22 standards and guidelines.
• Demonstrates compliance with Healthcare policies and procedures at all times.
• Ability to set priorities and appropriately organize workload and complete assignments in a timely manner.
• Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public.
• Must have knowledge of PC and applications.
• Ability to operate other office equipment to coordinate work.
• Proficiency in Microsoft Office applications and Corporate clinical systems as required.
• Strong leadership skills, change leadership, and a solid team orientation and executive presence
• Customer orientation – builds trust and respect by consistently meeting and exceeding expectations
• Policies and Procedures – articulates knowledge and understanding of organizational policies, procedures, and systems.
• Project management – administers using tools and processes to identify and communicate project goals, schedules, responsibilities, progress, and performance. Assesses work activities and allocates resources appropriately.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition, CEU, Certification, Licenses Reimbursement program
• Career development opportunities within UHS and its 300+ Subsidiaries!

Southwest Healthcare is owned and operated by subsidiaries of Universal Health Services, Inc. (UHS), a King of Prussia, PA-based company, that is one of the largest healthcare management companies in the nation. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or e-mails. All resumes submitted by search firms to any employee at UHS; via e-mail, the Internet or in any other form and/or method without a valid written search agreement in place for the above-listed position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice:

At UHS and all subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates with matching skillset and experience with the best possible career at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail etc. If you feel suspicious of a job posting or job-related email, let us know by contacting us at https://uhs.alertline.com or 1-800-852-3449.