Regional Manager - Pre Access Services

Universal Health Services; Temecula (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

Medical, dental, vision plans

401(k) with company match

Student loan refinancing program

Tuition reimbursement

Career development opportunities

Job summary

Southwest Healthcare is seeking a Regional Manager of Pre Access Services to lead PAS across multiple facilities, including Central Scheduling and Insurance Verification, onsite at Inland Valley Hospital. You will drive process improvements, ensure data accuracy, and collaborate with on-site leaders to optimize patient flow and revenue.

The role emphasizes strategic leadership, implementation of standard models, and ongoing performance improvement with travel as needed.

Qualifications

• High School diploma or equivalent required.
• Bachelor's degree in related field preferred.
• 3–5 years of insurance verification/scheduling experience in Patient Access/Hospital Full Revenue Cycle experience required.
• Leadership experience in related field required, acute care experience preferred.
• Professional certifications in revenue cycle management preferred.
• Valid CA Driver's license.

Responsibilities

• Lead PAS departments across multiple facilities to ensure standard Patient Access model.
• Identify enhancements to technology solutions and processes.
• Improve productivity, quality, and financial performance.
• Drive the front end process to enhance hospital revenue, collection and performance, data accuracy and month end reporting.
• Work with local and corporate leadership to ensure standard Patient Access model is implemented and sustained.
• Assist on-site leadership to achieve high customer satisfaction and outcomes.
• Develop, audit, oversee and monitor facility operations for pre-registration, insurance verification, preauthorization, and registration accuracy.
• Moderate business travel required.

Skills

Leadership

Project management

Communication

Time management

Analytical thinking

Customer service

Microsoft Office

Education

Bachelor's degree in related field

Tools

Microsoft Office

Electronic Health Records

Job description

Responsibilities

Join the Southwest Healthcare Team!

About Us:

Creating Health and Harmony, Southwest Healthcare is a comprehensive network of care with convenient hospital and ambulatory care/outpatient locations here to serve the Southern California community. With over 7,000 passionate providers and healthcare employees, our shared goal is to provide convenient access to a wide range of healthcare services in a way that benefits you, your family, and the entire community.

Southwest Healthcare is comprised of five acute care hospitals and several non-hospital access points, including: Corona Regional Medical Center, Palmdale Regional Medical Center, Southwest Healthcare Rancho Springs Hospital, Southwest Healthcare Inland Valley Hospital and Temecula Valley Hospital, Temecula Valley Day Surgery, A+ Urgent Care Centers, and Riverside Medical Clinics. We've won various awards throughout our region and focus on career development and promotion. The people are at the core of everything we do. If you are looking for a career and not just a job, you're in the right place! For more information on how to join our dynamic team, please visit our website at www.swhealthcaresystem.com.

Job Summary:

The Southwest Healthcare is seeking a Regional Manager of Pre Access Services, who will be responsible for providing strategic and tactical leadership and direction for all areas related to the Pre Access Services (PAS) Departments at multiple facilities across the region to include Central Scheduling and Insurance Verification. This position will be onsite at our Inland Valley Hospital. Duties include but not limited to:

• Working closely with all on-site operations and Patient Access Directors and staff, within the region, to identify and implement state of the art practices.
• Identify enhancement to technology solutions and processes.
• Improve outcomes in productivity, quality, and key financial performance.
• Drive the front end process to enhance hospital revenue, collection and performance, clean scheduling/registration data, and month end reporting.
• Work with local and corporate leadership to ensure that our standard Patient Access model is implemented and sustained across all the facilities.
• Assist on-site leadership to produce the highest practice results contributing to obtaining high customer satisfaction.
• Develop, audit, oversee and monitor facility operations for all Pre Access functions including pre-registration, insurance verification, preauthorization, and registration accuracy - QA analysis to ensure daily operations to ensure timeliness, accuracy, compliance, and training.
• Moderate business travel required.

Qualifications

Education/Training/Experience:

• High School diploma or equivelent required.
• Bachelor's degree from an accredited College or University in related field preferred.
• Three (3) to Five (5) years of insurance verification/scheduling experience in Patient Access/Hospital Full Revenue Cycle experience required.
• Leadership experience in related field required, acute care experience preferred.

Certifications/Licenses:

• Professional Certifications (i.e. Certified Revenue Cycle Executive-Institutional, Certified Healthcare Access Manager) preferred.
• Valid CA Drivers license

Other Skills and Abilities:

• Demonstrates knowledge and ensures compliance with The Joint Commission and Title 22 standards and guidelines.
• Demonstrates compliance with Healthcare policies and procedures at all times.
• Ability to set priorities and appropriately organize workload and complete assignments in a timely manner.
• Demonstrates ability to relate to clinical personnel and medical staff, as well as ability to interact well with the public.
• Must have knowledge of PC and applications.
• Ability to operate other office equipment to coordinate work.
• Proficiency in Microsoft Office applications and Corporate clinical systems as required.
• Strong leadership skills, change leadership, and a solid team orientation and executive presence
• Customer orientation – builds trust and respect by consistently meeting and exceeding expectations
• Policies and Procedures – articulates knowledge and understanding of organizational policies, procedures, and systems.
• Project management – administers using tools and processes to identify and communicate project goals, schedules, responsibilities, progress, and performance. Assesses work activities and allocates resources appropriately.

Benefit Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition, CEU, Certification, Licenses Reimbursement program
• Career development opportunities within UHS and its 300+ Subsidiaries!

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.