Regional Manager- Foodservice (Western Division)

Southern Foodservice Management, Inc.

Texas

On-site

USD 95,000 - 140,000

Full time

2 days ago

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Job summary

Southern Foodservice Management, Inc. is seeking an experienced Regional Manager to oversee operations across the Western Division, focusing on client satisfaction, team development, and overall profitability.

The role requires a hands-on leader with a track record in multi-unit contract foodservice management, strong financial and operational leadership, and the ability to build lasting client relationships across sites. Travel extensively within the region is expected.

Qualifications

Bachelor’s degree or 10+ years in multi-unit foodservice leadership.
Minimum 5 years of progressive management in contract food service.
Proven track record of managing operations, finances and client relationships.
Strong leadership, communication, interpersonal and problem-solving skills.
Excellent financial acumen and budgeting experience.
Thorough understanding of food safety regulations and best practices.
Ability to travel extensively within the assigned region.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

Responsibilities

Provide direct oversight and support to on-site Food Service Directors/Managers across the region.
Ensure adherence to standards, policies, procedures for food quality, safety, sanitation and service.
Monitor performance, identify improvement areas, and implement solutions.
Conduct regular site visits to assess operations and coach on-site teams.
Ensure compliance with regulatory requirements and client obligations.
Oversee implementation of new programs and initiatives within the region.
Manage financial performance of each location, including budgets and variance analysis.
Collaborate with on-site teams to achieve revenue, cost control and profitability targets.
Analyze financial reports and develop action plans for challenges.
Participate in development of regional and company-wide financial goals.
Build and maintain strong relationships with key client stakeholders.

Skills

Strategic Thinking

Leadership and Team Management

Contract Management

Analytical Skills

Problem-Solving

Communication (Written and Verbal)

Interpersonal Skills

Presentation Skills

Project Management

Technical Proficiency

Ethical Conduct

Microsoft Office

Education

Bachelor’s degree in hospitality management, Business Administration, or related field or 10+ years industry experience

Tools

Microsoft Office

Job description

Southern Foodservice Management is seeking an experienced Regional Manager to oversee operations across our Western Division. This position is responsible for the operational and financial performance of multiple foodservice accounts, with a strong focus on client satisfaction, team development, and overall profitability.

The ideal candidate will have a proven background in multi-unit contract foodservice management, strong financial and operational leadership skills, and the ability to build lasting client relationships. This individual must be a hands-on leader who can support account managers, maintain high operational standards, and identify opportunities for continued growth throughout the region.

Company Information

Southern Foodservice Management is a national contract food service management company that has been in business since 1951. The company provides professional food management services to clients in corporate dining, schools, colleges, healthcare and recreation. Southern’s corporate office is in Birmingham, Alabama. Our mission statement is based on five powerful words: Passion, Integrity, Graciousness, Innovation, and Excellence. Our focus on these five powerful words allows us to provide great food and service.

Key Responsibilities

Operational Management:

Provide direct oversight and support to on-site Food Service Directors/Managers across the region
Ensure adherence to company standards, policies, and procedures related to food quality, safety, sanitation, and service
Monitor operational performance, identify areas for improvement, and implement effective solutions
Conduct regular site visits to assess operations, build relationships, and provide coaching and guidance to on-site teams
Ensure compliance with all relevant regulatory requirements and client contractual obligations
Oversee the implementation of new programs and initiatives within the region
Manage the financial performance of each location within the region, including budget development, monitoring, and variance analysis
Work with on-site teams to achieve financial targets related to revenue, cost control, and profitability
Analyze financial reports and develop action plans to address any financial challenges
Participate in the development of regional and company-wide financial goals

Client Relationship Management:

Build and maintain strong, positive relationships with key client stakeholders within the region
Serve as a point of escalation for client concerns and ensure timely and effective resolution
Proactively identify opportunities to enhance client satisfaction and strengthen partnerships
Participate in client meetings and presentations as needed

Team Leadership and Development:

Recruit, train, mentor, and develop Food Service Directors/Managers within the region
Foster a positive and collaborative work environment that promotes teamwork, engagement, and accountability
Conduct performance evaluations and provide constructive feedback to direct reports
Identify and support the professional growth and development of team members

Business Development and Growth:

Collaborate with the business development team to identify and pursue opportunities for growth within the region
Participate in the development of proposals and presentations for potential new clients
Support the retention of existing clients through exceptional service and relationship management

Reporting and Communication:

Prepare and present regular reports on regional performance, key initiatives, and challenges to senior leadership
Maintain effective communication channels with on-site teams, corporate departments, and clients
Ensure timely and accurate information flow throughout the region

Attributes We Are Looking For:

Strategic Thinker: Ability to see the big picture and develop long-term plans
Results-Oriented: Driven to achieve and exceed goals
Strong Communicator: Able to clearly and effectively convey information at all levels
Excellent Leader: Ability to motivate, inspire, and develop teams
Client-Focused: Dedicated to understanding and meeting client needs
Problem Solver: Resourceful and adept at finding solutions to challenges
Adaptable: Able to thrive in a dynamic and fast-paced environment
Integrity: Demonstrates honesty, ethics, and strong moral principles

Qualifications and Skills

Qualifications:

Bachelor’s degree in hospitality management, Business Administration, or a related field. Or ten (10) years of experience in the foodservice industry related to a multi-unit supervision position
Minimum of five (5) years of progressive management experience in the food service contract industry, with multi-site responsibility
Proven track record of successfully managing operations, achieving financial targets, and building strong client relationships
Strong leadership, communication, interpersonal, and problem-solving skills
Excellent financial acumen and budgeting experience
Thorough understanding of food safety regulations and best practices
Ability to travel extensively within the assigned region
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred Qualifications: