Regional Manager

Harbor Group Management in; Houston (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid time off

Health savings account

Long-term disability

Life insurance

Tuition reimbursement

Employee assistance program

Volunteer opportunities

Job summary

Harbor Group Management is seeking a Regional Manager for Multifamily Property Management in the Greater Houston area. You will oversee Property Managers, drive portfolio strategy, and ensure financial performance.

Responsibilities include budgeting, contract negotiations, staff development, and cross-functional collaboration with Asset Management, HR, and Finance. Occasional travel to properties is required to optimize asset value.

Qualifications

• Bachelor's degree in business, property management, or related field preferred.
• 2–4 years in a senior leadership role managing five or more properties (or 1,800+ units).
• Certifications preferred: ARM, RAM, CAM, CPM, CAPS, NAHP, HCCP.

Responsibilities

• Recruit, train, develop, and supervise Property Managers.
• Develop annual budgets for the portfolio and monitor financial performance.
• Review expenditures and negotiate contracts within budget guidelines.
• Hire and evaluate staff; approve personnel transactions for on-site staff.
• Coordinate communication among regional leaders, asset management, and central office.
• Monitor marketing activities, occupancy, and rent schedules.
• Audit property administration and maintenance for policy compliance.
• Resolve resident relations issues and ensure high property standards.
• Support site staffing for new communities and act as liaison with Owner/Owner's Representative.

Skills

Leadership

Budgeting

Communication

Supervision

Travel readiness

Education

BA/BS in business or related field

Tools

Property accounting systems

Microsoft Office

Revenue management systems

Job description

Title: Regional Manager, Multifamily Property Management

Location: Houston, TX-The successful candidate must reside in the Greater Houston area to provide appropriate oversight of this portfolio

The Purpose:

The Regional Manager is responsible for recruitment, training, development, and supervision of Property Managers, shares ownership of portfolio strategy and financial performance of assigned properties and will assist in the development and monitoring of company standard operating procedures (SOPs) related to property management. This position will work closely with Asset Management, Construction, Employee Development/Ops Integration, Transactions, Legal, HR, Finance and IT to maximize the potential of asset performance and property employees in the region.

Key Role Responsibilities:

• Ensure the portfolio and individual communities meet the established operational, financial, and business performance goals by inspecting properties, reviewing financial, market, and operational reports, and developing and implementing appropriate action plans to achieve results.
• Develop the annual budget(s) for the properties comprising the assigned portfolio and oversee attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and working with the Asset Manager, client/owner, and others to address and resolve gaps in the financial performance of the portfolio; Monitor and makes recommendations on budget performance and prepares monthly or quarterly summary report of same.
• Review and approve expenditures within specified budgetary guidelines. Negotiate and/or evaluate contracts and makes recommendations.
• Hire, train, supervise, develop, and performance manage those supervised in accordance with company operating standards and directives; perform performance evaluations; and assist Property Managers with site-level employees. Approve all personnel transactions for on-site staff.
• Establish and coordinate a communication system involving transactions and activities among Sr. Regional Manager, SVP, Asset Management, Property Managers and the Central Office.
• Monitor and make recommendations to improve marketing activities; reviews occupancy status; and recommends rent schedules.
• Review/audit property administrative, accounting, and maintenance areas to ensure compliance with established policies and procedures; approve all exceptions of same.
• Resolve resident relation issues.
• Inspect properties to ensure the highest standards are maintained; evaluate maintenance, grounds, and housekeeping operations in areas of efficiency. Conduct periodic inspection of vacant apartments for market-ready condition; develop corrective programs for apartment communities.
• Participate as a member of the Transition Team in training, unit mix, establishment of rent rates, and other operational matters. Coordinate staffing and office set-up of new communities according to Harbor Group standards.
• Act as primary liaison between Owner or Owner's Representative and Harbor Group.
• Participate in local and regional trade associations.
• Complete various human resources, financial, administrative, and other reports and analysis, and perform other duties as assigned or as necessary.

Primary Requirements Include:

• Bachelor's degree (BA/BS) in business, property management, or other related field preferred.
• 2-4 years of experience in senior leadership role, managing five or more properties (or managing 1,800+ units).
• Equivalent combination of education and experience acceptable.
• Certifications Preferred: ARM, RAM, CAM, CPM, CAPS, NAHP, HCCP.
• Working knowledge of Microsoft Office Suite and experience with one or more property accounting systems, revenue management systems and other industry-related software.
• Individual must possess a proven track record of successful property management experience and knowledge of property maintenance, property marketing, and insurance.
• Must have the ability to communicate well both verbally and in writing and possess a strong supervisory, personnel management and organizational skills.
• Ability to delegate and communicate property management methods along with the ability to problem-solve issues.
• Strongly prefer proven track record of property lease-up, acquisitions, disposition experience.
• Up to 50% travel is required. Must have reliable transportation to conduct site audits.

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WHAT WE OFFER:

• Competitive Salaries & Bonuses
• 401(k) Plan with Employer Matching Contributions
• Paid Time Off (PTO) & 10+ Paid Holidays
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Wellness Perks
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount
• Employee Referral Program
• Employee Assistance Program
• Tuition Reimbursement
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.