Regional Manager

MainStreet Family Urgent Care; Charlotte (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Signing bonus

Performance bonus

Healthcare coverage

401(k) match

Professional development access

Job summary

MainStreet Family Care seeks a Regional Manager to lead four urgent care clinics in the Charlotte metro region. You will oversee operations, staff performance, scheduling, inventory, and patient experience, traveling regularly among clinics to ensure top-tier service and policy adherence.

The ideal candidate has RN or CRNP/PA credentials with leadership experience or a Master’s in healthcare administration, and a proven ability to manage multi-site operations with energy and strategic focus.

Qualifications

• Must be a RN with management experience or a CRNP/PA with leadership experience, or hold a Master’s in healthcare administration or related multi-site management.
• Experience leading multiple clinics and coordinating operations across sites is required.
• Willingness to travel frequently between Charlotte, Winston-Salem, Locust, and Thomasville clinics.

Responsibilities

• Oversee the performance of 4 clinics, ensuring smooth operations and policy compliance.
• Lead clinic staff, coordinate schedules, and monitor staffing needs.
• Manage inventory, hiring, coaching, and patient experience.
• Serve as on-site leader and drive clinic culture and accountability 7 days a week.
• Travel between clinics and support operations with crisis management when needed.

Skills

Leadership experience

Operations management

Travel readiness

Staff coordination

Education

RN with management experience

CRNP or PA with leadership experience

Master’s in healthcare administration or multi-site management

Job description

MainStreet Family Care Regional Manager: Charlotte Metro Region

Are you a healthcare professional ready to launch into leadership? Or, maybe you are an experienced leader looking for a change? MainStreet Family Care is seeking candidateswho are passionate about healthcare and eager to transition into administrative and management roles. This is not just a job—it’s a leadership launchpad.

What You’ll Gain

• Tools and intense development experiences to help you lead multiple urgent care clinics
• Structured onboarding, training, and clinical/management rotations

Ideal Candidate

• A Registered Nurse (RN) with management experience
• OR
• A Certified Registered Nurse Practitioner (CRNP) or Physician Assistant (PA) with leadership experience or strong interest in operations/administration
• OR
• Someone with a Masters Degree, experience in healthcare administration, or experience in multi-site management
• Interested in growing into multi-site clinic management roles
• Able to travel frequently between clinics in Charlotte, Winston-Salem, Locust, and Thomasville (coming soon!).
• Ready to step in on a moment's notice to support operations
• Capable of driving culture, accountability, and being a true leader

Compensation & Perks

• Signing Bonus: $4,000 (paid in two parts)
• Performance Bonus: $300 potential per clinic every 4 weeks
• Benefits: Healthcare coverage, 401(k) match, and professional development access

Travel & Training

• Training includes travel and overnight stays in Birmingham, AL
• Ongoing day-to-day travel between assigned clinics (Charlotte, Winston-Salem, Locust, and Thomasville (coming soon!))
• Must be comfortable with extensive day travel and occasional overnight stays

Your Role as Regional Manager

You’ll be responsible for the overall performance of 4clinics:

• Ensure smooth operations and compliance with company policies
• Lead clinic staff (MAs, NPs, PAs), coordinate schedules, and monitor staffing needs
• Manage inventory, hiring, coaching, and patient experience
• Be the on-site leader ensuring clinic success 7 days a week
• Drive clinic culture, foster accountability, and lead with presence and purpose

What Makes You a Fit

• Resourceful, organized, and solution-oriented
• Thrive in dynamic environments
• High-achiever, ready to grow into a true leader

Let’s build healthier communities—starting with your growth.

• Availability: The clinics are open 7 days a week, 12 hours a day Monday to Friday and up to 12 hours on Saturdays and Sundays, so you may be expected to be available to take calls during these operating hours. You will need to be prepared and be available as needed during operating clinic hours to promote the success of your clinics. Traveling from clinic to clinic and spending significant time at each clinic will be a foundation for your success and is required.
• Enforcing company policies and procedures; you are the corporate presence in the clinics
• Smooth-running clinic operations: ensure clinic staff and operations follow our standards
• Making sure that each clinic is delivering top-tier customer satisfaction
• Dealing with day-to-day questions from the staff / troubleshooting and problem solving with the staff
• Clinic staff shift scheduling and monitoring spend against budget
• Ordering and managing medical and office supply inventory within budgeted levels
• Recruiting, screening, coaching and managing the medical assistants that staff your clinics
• Managing the staff competency and staffing level of your clinics, including hiring and terminating

Due to the nature of the role, the person who thrives in this role is someone who an organized planner but also thrives in managing curveballs. This can be an emotionally and mentally exhausting job if you are not skilled at handling your own stress levels and crisis management skills.