Regional Maintenance Supervisor

Hrpliving; Jacksonville (FL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

22 days of vacation

16 hours of paid volunteer time

Exclusive discounts at retailers

Medical, Dental, and Vision insurance

401(k) match

Job summary

Hrpliving is seeking a Regional Maintenance Supervisor to ensure high-quality maintenance across multiple properties in Jacksonville, Florida. This role requires hands-on support, troubleshooting, and ensuring the operational success of properties.

The ideal candidate will possess strong technical knowledge, be adaptable, and thrive in a fast-paced environment. With a focus on teamwork and community standards, this position also includes travel to various locations and several benefits such as 22 days of vacation and comprehensive health plans.

Qualifications

• Ability to troubleshoot maintenance issues across multiple communities.
• Experience in a regional or floating role is preferred.
• Valid Driver's License is required.

Responsibilities

• Complete work orders and assist with apartment turns.
• Provide operational support across various communities.
• Ensure compliance with safety guidelines and maintain community standards.

Skills

Strong knowledge of apartment maintenance including HVAC

Experience completing work orders

Problem-solving skills

Adaptability to changing environments

Education

High School or GED equivalent

Tools

EPA certification

CPO certification

Job description

Regional Maintenance Supervisor

At Hawthorne Residential Partners, we’re looking for a dependable, motivated, and hands‑on Regional Maintenance Supervisor (internally known as a Regional Resident Services Supervisor) who takes pride in creating clean, well‑maintained, and high‑performing communities.

Join a company where your work matters and your impact is felt across the portfolio.

Job Overview

As a Regional Resident Services Supervisor team member, you will provide hands‑on maintenance and operational support across multiple communities. This includes completing work orders, assisting with apartment turns, supporting special projects, and filling in for onsite team members during vacancies or absences.

This role is ideal for experienced maintenance professionals who are adaptable, solution‑oriented, and thrive in a fast‑paced, travel‑based environment.

Education, Experience, and License Qualifications

• High School or GED equivalent

• Strong knowledge of apartment maintenance including HVAC, plumbing, electrical, and general repairs
• Experience completing work orders, make‑readies, and preventative maintenance
• Experience supporting multiple communities or working in a regional or floating role preferred

• Valid Driver's License
• EPA certification preferred
• CPO certification preferred

Job Functions

Maintenance & Property Support

• Complete work orders, assist with apartment turns, and support daily maintenance operations across assigned communities.
• Provide coverage at properties experiencing staffing gaps, increased workload, or team member absences.
• Ensure all work is completed to Hawthorne quality standards and within expected timelines.

Operational & Technical Support

• Provide hands‑on troubleshooting and technical support to onsite maintenance teams.
• Assist with property inspections, identifying safety concerns, code compliance issues, and maintenance needs.
• Support preventative maintenance efforts to protect the physical asset and maintain community standards.

Projects & Portfolio Support

• Assist with special projects, capital improvements, and community initiatives as assigned by the Regional Service Director.
• Support budgeting efforts by identifying maintenance needs and contributing to planning discussions.
• Communicate regularly with Regional Managers and Regional Service Directors regarding property conditions, progress, and support needs.

Additional Responsibilities

• Participate in on‑call rotation as needed across the portfolio.
• Travel regularly between communities to provide support.
• Maintain a professional appearance and represent Hawthorne standards at all locations.
• Follow all safety guidelines in accordance with OSHA and company policies.

What Makes Someone Soar in This Role?

• Adaptability: Thrives in changing environments and can quickly step into different communities, assess needs, and make an immediate impact.
• Problem Solver: Approaches challenges with confidence, using strong troubleshooting skills to resolve issues efficiently and support operations.
• Accountable: Takes ownership of responsibilities, follows through on commitments, and communicates clearly with leadership and onsite teams.
• Team‑Oriented: Builds strong relationships across multiple communities and works collaboratively with teams, vendors, and leadership.
• Highly Organized: Effectively manages multiple priorities, projects, and deadlines across different locations.
• Reliable: A dependable resource that teams can count on to step in and deliver when it matters most.
• Hands‑On Expertise: Brings strong technical maintenance knowledge and confidently supports work orders, turns, and community needs.
• People Service & Customer‑Focused: Delivers exceptional service by embracing our Live It culture of kindness, community, and connection.

Work Schedule & Availability

Regional Resident Services Support team members typically work Monday through Friday, with standard business hours based on property needs.

This role requires frequent travel between communities and flexibility to support business needs, including overtime and participation in an on‑call rotation.

Benefits

Personal & Financial Benefits

• Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
• Make an Impact: Enjoy 16 hours of paid volunteer time annually.
• Recharge & Celebrate:
  • 10 paid holidays + 1 floating holiday of your choice
  • 8 hours off to celebrate your birthday
• Future Planning: Company 401(k) match to support your financial goals.
• Financial Wellness Reimbursement: Resources to support your long‑term financial health.
• Referral Bonuses: Earn rewards for bringing great talent to the team.
• Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.

Personal & Professional Development

• Comprehensive Onboarding: Feel supported and prepared from day one.
• Ongoing Learning: Tailored training programs to help you grow your skills and career.
• Education Reimbursement: We invest in your continued learning.

Health & Wellness Benefits

• Medical & Vision: Comprehensive plans designed for peace of mind.
• Dental Insurance & Life Insurance: 100% company‑paid coverage.
• Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
• 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
• Wellness Incentives: Earn rewards for taking care of your health.
• Long‑Term Disability Plan: Added protection for life’s unexpected moments.
• Leave Bank: Additional paid time off during medical emergencies or natural disasters.
• Fitness Reimbursement: Cash toward your gym or fitness membership.
• Mental Wellness Tools: Free premium health and wellness subscriptions.
• New Parent Perk: One year of free diapers for growing families.

Hawthorne is an equal opportunity employer.