Regional Maintenance Director

Willow Bridge Property Company; Oak Brook (IL); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401(k)

Job summary

Willow Bridge Property Company seeks a Regional Maintenance Director to lead on-site maintenance teams, manage capital projects, and coordinate regional operations.

You will oversee budgets, vendor relationships, and safety compliance across communities, ensuring high service levels and timely repairs. Strong leadership, communication, and emergency response skills are essential for success in this role.

Qualifications

• Minimum 5 years as a Maintenance Supervisor in multi-family maintenance and facilities.
• Ability to lead, coach, train, and develop on-site maintenance teams.
• Capable of managing minor capital repairs and projects through all phases from scoping to close-out.
• Familiarity with Mechanical, Electrical, Plumbing, Fire & Life Safety, Elevator, and other building systems.
• Experience in environmental remediation and knowledge of property insurance claim processes.
• Must be available for emergency site response.
• Knowledgeable of codes related to multifamily housing maintenance and HOA rules.
• Strong understanding of OSHA regulations.
• High school diploma or equivalent and strong communication skills.

Responsibilities

• Coordinate and conduct assessments and inspections of incoming properties, providing cost estimates for corrective work.
• Assist in preparing budgets for new acquisitions and oversee maintenance policies and emergency plans.
• Provide oversight during emergencies such as fires or floods, ensuring safety and timely recovery.
• Support budgets and service contract bids for regional properties.
• Evaluate service ticket completion and improve service levels based on resident feedback.
• Ensure compliance with unit turn programs and annual inspections.
• Establish and manage regional vendor lists and evaluate vendors annually.
• Analyze financial statements to identify trends and future needs.
• Ensure Maintenance Supervisors comply with SOPs and prepare for property visits.
• Communicate cleanliness standards and inspect contractor work for quality.
• Collaborate with Training Director to maximize maintenance training opportunities.
• Provide feedback on Maintenance Supervisors' performance and policy adherence.
• Schedule floating maintenance staff and participate in team meetings.
• Develop future maintenance leadership through coaching and policy updates.
• Manage capital projects with CapEx when needed and coordinate timely completion.
• Additional duties as assigned.

Skills

Maintenance leadership

Maintenance supervision experience

Project management

MEP systems familiarity

Emergency response readiness

Code compliance knowledge

OSHA regulations knowledge

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Applications

Job description

Overview

Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States’ most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.

We create places people want to call home — starting with you.

With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.

At Willow Bridge, our purpose drives everything we do. Whether you’re launching your career or looking to take the next step, we’re here to support your growth with intention, flexibility, and real opportunities to make an impact.

We’re currently hiring for a Regional Maintenance Director — someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you’ll feel right at home here.

Let’s grow together at Willow Bridge.

Responsibilities

• Coordinate and conduct assessments and inspections of incoming properties, providing cost estimates for correcting capital deficiencies and deferred maintenance.

• Assist in preparing budgets for new acquisitions and oversee the implementation of policies, preventative maintenance programs, and Emergency Action Plans for each community.

• Provide direct oversight, coordination, and post-incident supervision during emergencies such as fires, floods, or other major property damage events, ensuring safety, mitigation, documentation, and timely recovery in alignment with company SOPs.

• Support Business Managers and Regional Property Managers with annual budgets and service contract bids.

• Evaluate service ticket completion and enhance service levels, addressing resident reviews and developing action plans as needed.

• Ensure compliance with unit turn programs, required annual inspections, and company policies.

• Establish and manage regional vendor lists, evaluating vendors annually based on quality and pricing.

• Analyze financial statements to establish trends and predict future monetary needs.

• Ensure Maintenance Supervisors comply with company SOPs and assist them in preparing for property visits and inspections.

• Communicate standards for cleanliness and overall appearance of community areas. Periodically inspect contractor and vendor work to verify quality and compliance.

• Collaborate with the Regional Training Director to maximize training opportunities and encourage maintenance team participation in events.

• Provide feedback on Maintenance Supervisors' performance and communicate company policies.

• Schedule floating maintenance personnel, assist in hiring maintenance staff, and participate in RMD team meetings.

• Develop future maintenance leadership through teaching and coaching, manage compliance documentation, and update policies as needed.

• Manage capital projects when dedicated support is unavailable, coordinating with CapEx project managers for timely completion.

• Additional duties may be assigned.

Qualifications

• Minimum 5 years as a Maintenance Supervisor in multi-family maintenance and facilities.

• Ability to lead, coach, train, and develop on-site maintenance teams.

• Capable of managing minor capital repairs and projects through all phases from scoping to close-out.

• Familiarity with Mechanical, Electrical, Plumbing, Fire & Life Safety, Elevator, and other building systems relevant to the portfolio.

• Experience in environmental remediation and knowledge of property insurance claim processes required.

• Must be available for emergency site response.

• Knowledgeable of city, state, and federal codes related to multifamily housing maintenance, and able to comply with local HOA and architectural control requirements.

• Strong understanding of OSHA regulations.

• High school diploma or equivalent required, along with excellent verbal and written communication skills.

• Valid driver's license and proficiency in Microsoft Office and Google applications needed.

Benefits

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.

Typical base compensation range depending on experience: $150,000 per year USD