Regional Leasing Manager

AGM Management LLC; Troy (MI); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Blue Cross Insurance (employer-covered

401(k) with employer match

Paid vacation and holidays

Annual bonus potential

On-site fitness center

Job summary

AGM Management LLC seeks a Regional Leasing Manager to oversee operations for eight properties totaling 785 units across six states. You will drive occupancy, manage budget adherence, and ensure HUD compliance while training and supporting site staff.

You will travel monthly, interview and onboard managers, conduct performance reviews, and coordinate with HR and Director of Property Management to address issues and implement training.

Qualifications

• High school diploma or equivalent required; Associate degree or higher preferred.
• At least five years of related affordable housing property management experience.
• Certified Occupancy Training Specialist and Fair Housing training/certifications up to date or to be completed as assigned by HR.

Responsibilities

• Travel to all regional properties seven days per month for inspections and support.
• Assist with interviewing, hiring, and onboarding of new property managers.
• Provide on-site training and career development for property managers.
• Ensure KPIs: occupancy, receivables, compliance, upkeep, and budget adherence.
• Fill in for property managers during vacancies or leaves.
• Assist with tenant conflict resolution beyond staff capability.
• Coordinate with HUD/state offices and contractors.
• Conduct annual performance reviews with HR/Director input.
• Approve purchases between $750 and $3,000 following best practices.
• Stay current on industry knowledge and required credentials.
• Oversee HUD/LITHC compliance and internal policies.
• Communicate policy changes to staff; manage rent and compliance changes.

Skills

Verbal communication

Written communication

Time management

Organizational skills

Analytical and problem solving

Supervisory and leadership

Delegation and staff management

Decision making

Microsoft Office proficiency

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

Microsoft Office Suite

Job description

Regional Leasing Manager

The Regional Leasing Manager oversees the operations for eight properties totalling 785 units, spread out across six states. The Regional Leasing Manager is responsible for the overall performance of each assigned property, including making sure their property managers are achieving high occupancy, low receivables, compliance with HUD policy, excellent physical upkeep, and spending that is within budget. A Regional Leasing Manager does this work by understanding how to manager their staff effectively; delegating tasks and reviewing output; and problem solving in cases that the site staff needs more direction. Critically, the Regional Leasing Manager trains new property managers on all company operations, and performs ongoing trainings to enhance site staff performance.

Duties/Responsibilities

• Travel to all regional properties seven days per month, for inspections and in-person support as needed
• Assist with interviewing, hiring, and onboarding of new property managers
• Provide on-site property managers with training and career development opportunities
• Ensure that company KPIs are being met in the realms of occupancy, receivables, compliance, physical upkeep, and spending
• Fill in for property managers in the event of position vacancy due to separations of employment, vacations, leaves of absence, etc.
• Help form solutions to problems when a property manager needs direction
• Assist with tenant conflict resolution that escalates beyond a level that the property manager cannot resolve independently
• Handle correspondence with HUD, state office, contractor administrators
• Coordinate with Human Resources/Director of Property Management regarding staff performance issues to determine appropriate progressive disciplinary or targeted training action
• Conduct annual performance review evaluations for property managers, in coordination with Human Resources/Director of Property Management
• Approve purchases between $750 to $3,000 by following best practice (ensuring vendor is competitive and capable)
• Remain up to date on all industry-specific knowledge and required training credentials
• Oversee property compliance with HUD regulations, LITHC program requirements, and internal Company policies
• Ensure timely communication with property staff regarding policy/procedure changes, rent increases, compliance requirement changes, etc.
• Prepare and present property analytics to the Director of Property Management on a monthly basis, including occupancy rates, the average number of days units, A/R in dollars and percent, number of tenant certifications/annual re-certifications complete, and number of completed work orders
• Provide support and input in the creation and development of company policy regarding onboarding, training, operations, and compliance.
• Fulfill all other assigned duties as deemed necessary and appropriate
• Periodically assist with marketing efforts for assigned properties to increase operational performance

Required Skills/Abilities

• Excellent verbal and written communication skills
• Excellent communication and leadership skills
• Excellent time management skills with a proven ability to meet deadlines
• Excellent organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Strong supervisory and leadership skills
• Ability to prioritize tasks and delegate them when appropriate
• Ability to function well in a high-paced and at times stressful environment
• Ability to make independent decisions when circumstances warrant such action
• Proficient with Microsoft Office Suite or related industry-specific software

Education and Experience

• High school diploma or equivalent required; Associate degree or higher preferred.
• At least five years of related affordable housing property management experience are required.
• Certified Occupancy Training Specialist and Fair Housing/industry-specific training/certifications must be up to date at the time of hire or completed as assigned by the HR department.

Work Context

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to travel and work off-site frequently.
• Ability to work remotely – via mobile phone and laptop PC – as needed.
• Engage in communications via e-mail, text, phone calls, virtual meetings, and face-to-face discussions.

Benefits

The Potential Perks of Full-Time Employment at AGM

• Blue Cross Insurance (96% paid by the employer for individual employees)
• EyeMed Vision Insurance (100% paid by the employer for individual employees)
• 401(k) plan with a 3% annual employer contribution for eligible participants
• Principal Group Dental Insurance (discounted rate for all employee & dependent premium costs)
• 20 paid vacation days, 9 paid sick days, and 10 paid holidays off work per calendar year (pro-rated)
• Fitness/Healthy habits reimbursement ($30 monthly exercise incentive bonus program)
• Monthly team lunches paid for by the Company
• Annual corporate Summit event with professional development & team-building activities
• On-site fitness center for staff use
• Annual raises guaranteed
• Job security / long-term growth stability
• On-the-job training & internal learning/professional development opportunities available
• Monthly occupancy bonus that maxes out at $900/month and is typically $600-$700/month for this portfolio.
• Annual bonus that maxes out at $5,400/year