Regional Lab Operations Leader | Growth & Impact

Interpath Laboratory; Pendleton (OR); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K

Paid Time Off

Free in-house lab testing

Job summary

Interpath Laboratory seeks a Regional Operations Manager to lead patient service centers, specimen collection, and laboratory processing across multiple sites in the region. You’ll drive quality, safety, regulatory compliance, and customer service while guiding a distributed team.

You’ll use data and performance metrics to improve processes, control costs, and support regional growth. The role requires HIPAA knowledge, strong leadership, and excellent communication in a fast-paced healthcare

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Laboratory Sciences, or related field (or equivalent experience).
• Minimum of 5 years’ experience in healthcare or lab operations, with at least 3 years in a leadership/supervisory role.
• Demonstrated ability to lead distributed teams and manage multi-site operations.
• Working knowledge of HIPAA compliance, clinical lab workflows, and quality control best practices.
• Strong leadership, verbal and written communication, and organizational skills.
• Proven ability to drive results through people, process, and performance metrics.

Responsibilities

• Provide regional leadership and oversight for patient service centers, specimen collection and transport, and laboratory processing operations.
• Ensure consistent standards of quality, safety, regulatory compliance, and customer service across all assigned sites.
• Lead, coach, and support managers, supervisors, and operational staff; foster an engaged, accountable, and collaborative work environment.
• Conduct regular site visits to assess performance, safety, workflow efficiency, and service quality; implement improvements as needed.
• Monitor operational performance metrics, productivity, and staffing models to drive efficiency and cost-effective operations.
• Lead troubleshooting and escalation of operational disruptions, including equipment downtime, staffing challenges, and safety concerns.
• Support new client implementations, service expansions, and regional growth initiatives.
• Oversee regional staffing activities, including hiring, onboarding, performance management, and retention.
• Ensure consistent application of corporate policies, SOPs, and Interpath Quality (IQ) standards.
• Manage regional resources, including inventory, courier operations, and supply utilization.
• Participate in budget planning and cost-control efforts, including labor management and overtime utilization.
• Collaborate with cross-functional teams and represent operations in meetings, projects, and other initiatives as needed.

Skills

Leadership

Communication

Organizational skills

People management

Data-driven decisions

Problem solving

Education

Bachelor's degree or equivalent

Job description

Interpath Laboratory seeks a Regional Operations Manager to lead patient service centers, specimen collection, and laboratory processing across multiple sites in the region. You’ll drive quality, safety, regulatory compliance, and customer service while guiding a distributed team.

You’ll use data and performance metrics to improve processes, control costs, and support regional growth. The role requires HIPAA knowledge, strong leadership, and excellent communication in a fast-paced healthcare