Regional Hub Technician - South Carolina

musco; Alabaster (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Musco's Services Team is seeking a Regional Hub Technician to perform maintenance, repair, and inspection of Musco warranty products in the field from Greenville, SC. The role requires strong mechanical/electrical skills, ability to work from ladders and aerial lifts, and adherence to DOT rules.

The candidate will coordinate with customers and vendors, prepare field reports, and travel extensively across the U.S. and abroad as needed, with occasional night and weekend work.

Qualifications

• Post-high school education in mechanical or electrical trades or equivalent experience
• Electrical license or ability to obtain one preferred
• Valid Class A CDL preferred; ability to obtain license
• Excellent technical and problem-solving ability
• Excellent verbal, written, and telephone communication skills
• Strong personal initiative and ability to work with little supervision
• Basic computer, email, and internet skills for receiving work instructions and reporting

Responsibilities

• Perform maintenance, repair, and inspection of equipment and Musco warranty product
• Warranty repairs on lighting projects, climbing light poles and towers
• Coordinate time frames for projects with customers, vendors, and resources
• Maintain consistent communication with Warranty Hub Manager regarding duties and schedules
• Safe operation and inspection of Musco aerial equipment
• Provide detailed written field reports within one week of project
• Packaging and shipment of Musco parts for evaluation and testing
• Provide leadership to crew and coordinate issues with vendors and customers
• Drive and operate Musco equipment on service projects (may require CDL)
• Make solid daily expense-related decisions
• Other duties as assigned

Skills

Mechanical skills

Electrical skills

Electrical license

Driver's license

Communication skills

Problem solving

Self‑starter

Education

Post-high school education in mechanical or electrical trades

Tools

Aerial lifts

Fall protection equipment

Vehicle operation

Job description

Regional Hub Technician

The Musco Services Team has an opening for a Regional Hub Technician at our Greenville, South Carolina office. This position will perform maintenance, repair, and inspect Musco's warranty product in the field while safely operating equipment and customer communications. If your experience aligns with the qualifications outlined below, we look forward to hearing from you!

Essential Criteria:

• Post-high school education (trade school or degree) in mechanical or electrical trades or equivalent experience preferred
• An electrical license or the ability to obtain an electrical license is preferred.
• Ability to obtain and maintain a Drivers’ License is required, Class A Commercial Drivers’ License is preferred.
• Basic electrical and mechanical skills and experience
• Electrical license or work toward obtaining preferred
• Excellent technical and problem-solving ability
• Excellent verbal, written, and telephone communication skills
• Strong personal initiative and ability to work with little supervision
• Basic computer, email, and internet skills for receiving work instructions and job reporting
• Ability to learn and adapt to changing technology
• Comply with Federal DOT rules and regulations, including drug and alcohol testing under the rules of the Federal Railroad Administration and a pre-employment physical and background check

Roles and Responsibilities:

• Perform maintenance, repair, and inspection of equipment and Musco warranty product
• Warranty repairs on lighting projects, which will require working from ladders, working in aerial lifts at the top of lighting poles, and climbing light poles and/or towers
• Coordinate time frames for projects with customers, vendors, equipment and people resources for assigned projects
• Maintain consistent communication with Warranty Hub Manager regarding daily work duties and schedules
• Safe operation, and daily/weekly/monthly inspection of Musco aerial equipment assigned to regional hub
• Provide detailed written field reports and completion of required paperwork within one week of the project or assignment of paperwork
• Packaging and shipment of RMA related Musco part returns for evaluation and testing
• Provide leadership to crew and coordinate issues with vendors and customers on projects where Project Management responsibility has been assigned
• Drive and operate Musco equipment on service projects, which may require a Commercial Drivers’ License
• Make solid daily expense-related (financial) decisions
• Other duties as assigned

Other Special Requirements:

• Extensive daily travel (about 200-220 days per year) is required within the U.S. and, at times, abroad. Team members will be required to drive vehicles to the job site from the regional hub location, or from the previous days location. Will often work alone but could work on a Team.
• Need to travel to regional hub to pickup equipment or parts as needed pending schedule and logistics.
• The primary warranty project travels within a 200 mile radius of regional hub, with roughly 100-150 overnight stays.
• Weekend and night work is required at times.
• Long and odd work hours are necessary at times. Will be working in the elements including heat, cold, and rain.
• Projects to service lighting poles or structures that are between 40 and 120 feet tall using aerial lifts or by climbing with approved fall protection equipment, in rare cases servicing heights of over 120 feet may be required.
• Working on mobile lighting crews may be needed at times.

Who is Musco:

For more than 50 years, Musco has specialized in sports and large-area lighting and technology, providing innovative solutions for projects in more than 135 countries. Headquartered in Oskaloosa, Iowa, Musco has more than 2,100 team members worldwide. Musco was named an Iowa Top Workplace by The Des Moines Register (2023–2025) and a USA TODAY Top Workplace (2025–2026). Learn more at www.musco.com.

Team Culture and Partnerships:

At Musco, we offer meaningful work in a team-first culture with continuous learning and professional development. We value work-life balance, providing flexibility for community involvement, family activities, and personal time. We have a generous benefit package created with the Team in mind. It includes varying health insurance plans, vision and dental insurance, PTO, 401k, profit sharing, and more!

As supporters of recreational organizations, we help ensure safer and more enjoyable playing experiences worldwide. If giving back resonates with you, learn more about our partnerships.

At Musco, we make it happen and want you to be a part of it.

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