Regional Hub Technician – Pennsylvania

Musco Sports Lighting; United States; On-site; USD 55,000 - 82,000; Full time

Job summary

Musco Sports Lighting in Allentown, PA seeks a Regional Hub Technician to perform maintenance, repair and inspection of Musco warranty products in the field. You will operate equipment safely and communicate with customers to coordinate service tasks.

The role requires basic electrical/mechanical skills, ability to learn new technology, and possession or pursuit of a valid driver's license; Class A CDL preferred. Extensive travel is expected.

Qualifications

• Post high school education or trade school or degree in mechanical or electrical trades or equivalent experience preferred
• Electrical license or work toward obtaining preferred
• Ability to obtain and maintain a Driver's License is required
• Class A Commercial Driver's License is preferred
• Basic electrical and mechanical skills and experience
• Electrical license or work toward obtaining preferred
• Excellent technical and problem solving ability
• Excellent verbal written and telephone communication skills
• Strong personal initiative and ability to work with little supervision
• Basic computer email and internet skills for receiving work instructions and job reporting
• Ability to learn and adapt to changing technology
• Comply with Federal DOT rules and regulations including drug and alcohol testing under the rules of the Federal Railroad Administration and a pre employment physical and background check

Responsibilities

• Perform maintenance, repair and inspection of equipment and Musco warranty product
• Warranty repairs on lighting projects which will require working from ladders, working in aerial lifts at the top of lighting poles and climbing light poles and/or towers
• Coordinate time frames for projects with customers, vendors, equipment and people resources for assigned projects
• Maintain consistent communication with Warranty Hub Manager regarding daily work duties and schedules
• Safe operation and daily/weekly/monthly inspection of Musco aerial equipment assigned to regional hub
• Provide detailed written field reports and completion of required paperwork within one week of the project or assignment of paperwork
• Packaging and shipment of RMA related Musco part returns for evaluation and testing
• Provide leadership to crew and coordinate issues with vendors and customers on projects where Project Management responsibility has been assigned
• Drive and operate Musco equipment on service projects which may require a Commercial Drivers License
• Make solid daily expense related financial decisions
• Other duties as assigned

Skills

Electrical license

Driver's license

Class A CDL (preferred)

Mechanical skills

Problem solving

Communication skills

Self-motivation

Education

Post high school education / trade school or degree in mechanical or electrical trades

Tools

Aerial lifts

Fall protection equipment

Job description

Regional Hub Technician The Musco Services Team has an opening for a Regional Hub Technician at our Allentown Pennsylvania office This position will perform maintenance repair and inspect Muscos warranty product in the field while safely operating equipment and customer communications If your experience aligns with the qualifications outlined below we look forward to hearing from you

Essential Criteria

• Post high school education trade school or degree in mechanical or electrical trades or equivalent experience preferred
• An electrical license or the ability to obtain an electrical license is preferred
• Ability to obtain and maintain a Drivers License is required
• Class A Commercial Drivers License is preferred
• Basic electrical and mechanical skills and experience
• Electrical license or work toward obtaining preferred
• Excellent technical and problem solving ability
• Excellent verbal written and telephone communication skills
• Strong personal initiative and ability to work with little supervision
• Basic computer email and internet skills for receiving work instructions and job reporting
• Ability to learn and adapt to changing technology
• Comply with Federal DOT rules and regulations including drug and alcohol testing under the rules of the Federal Railroad Administration and a pre employment physical and background check

Roles and Responsibilities

• Perform maintenance repair and inspection of equipment and Musco warranty product
• Warranty repairs on lighting projects which will require working from ladders working in aerial lifts at the top of lighting poles and climbing light poles andor towers
• Coordinate time frames for projects with customers vendors equipment and people resources for assigned projects
• Maintain consistent communication with Warranty Hub Manager regarding daily work duties and schedules
• Safe operation and dailyweeklymonthly inspection of Musco aerial equipment assigned to regional hub
• Provide detailed written field reports and completion of required paperwork within one week of the project or assignment of paperwork
• Packaging and shipment of RMA related Musco part returns for evaluation and testing
• Provide leadership to crew and coordinate issues with vendors and customers on projects where Project Management responsibility has been assigned
• Drive and operate Musco equipment on service projects which may require a Commercial Drivers License
• Make solid daily expense related financial decisions
• Other duties as assigned

Other Special Requirements

Extensive daily travel about 200 220 days per year is required within the US and at times abroad Team members will be required to drive vehicles to the job site from the regional hub location or from the previous days location Will often work alone but could work on a TeamNeed to travel to regional hub to pickup equipment or parts as needed pending schedule and logistics The primary warranty project travels within a 200 mile radius of regional hub with roughly 100 150 overnight stays Weekend and night work is required at times Long and odd work hours are necessary at times Will be working in the elements including heat cold and rain Projects to service lighting poles or structures that are between 40 and 120 feet tall using aerial lifts or by climbing with approved fall protection equipment in rare cases servicing heights of over 120 feet may be required Working on mobile lighting crews may be needed at times

Who is Musco

For more than 50 years Musco has specialized in sports and large area lighting and technology providing innovative solutions for projects in more than 135 countries Headquartered in Oskaloosa Iowa Musco has more than 2100 team members worldwide Musco was named an Iowa Top Workplace by The Des Moines Register 20232025 and a USA TODAY Top Workplace 20252026 Learn more at wwwmuscocom

Team Culture and Partnerships

At Musco we offer meaningful work in a team first culture with continuous learning and professional development We value work life balance providing flexibility for community involvement family activities and personal time We have a generous benefit package created with the Team in mind It includes varying health insurance plans vision and dental insurance PTO 401k profit sharing and more As supporters of recreational organizations we help ensure safer and more enjoyable playing experiences worldwide If giving back resonates with you learn more about our partnerships At Musco we make it happen and want you to be a part of it Stay connected with us LinkedIn Facebook Instagram YouTube