Regional Hotel/Resort Engineer

American Cruise Lines; Lewiston (ID); Vor Ort; USD 90.000 - 130.000; Vollzeit

Zusammenfassung

American Cruise Lines in Lewiston, ID is seeking a Regional Hotel/Resort Engineer responsible for the aesthetic condition and quality of hotel spaces onboard our ships. You will work with Hotel Operations and Hotel Maintenance to inspect, repair, and maintain guest areas during the sailing season.

During layup, you’ll oversee regional refurbishment and coordinate contractors to complete projects. The role requires traveling to ships, scheduling visits, and ensuring work meets our brand standards

Qualifikationen

• Prior hospitality experience maintaining and repairing public spaces and guest rooms at hotels or on cruise ships.
• Strong working knowledge of maintenance, building systems and construction principles.
• Valid driver’s license.
• Organizational skills and excellent verbal and written communication skills (English).
• Proficiency in Microsoft Office, ability to use internal software and provided technology.
• US Coast Guard regulated pre-employment drug test.

Aufgaben

• Oversee a comprehensive preventative hotel maintenance program for a group of passenger vessels in a region to minimize downtime and enhance guest experience.
• Supervise, schedule, evaluate, and develop hotel maintenance and refurbishment technicians and project managers.
• Prepare ship visit reports after each visit listing deficiencies that were noted and corrective action taken or planned.
• Manage hired contractors to ensure that all work scheduled is completed and acceptable to the agreed terms and conditions.
• Works with the Director of Hotel Standards to establish off season repairs and planned refurbishment projects in accordance with life cycle schedule.
• Inspection of all hotel furniture, fixtures and equipment to maintain brand quality.
• Resolve issues that are assigned from the Hotel Maintenance ticket system.
• Provide guidance and assistance to onboard teams in working on maintenance and refurbishment items.
• Establish timelines for moving in of furniture, fixtures, and replacement items.
• Facilitate effective communication between contractors, crew, and management.
• Perform final inspections to ensure quality and assurance of work completed prior to ships delivery.
• Available for weekly meetings with Hotel Operations Managers and Hotel Development Team when needed.
• Build teamwork across Marine, Hotel, and Engineering Operations.
• Performs other duties as assigned.

Kenntnisse

Organizational skills

Verbal and written communication

Problem solving

Time management

Tools

Microsoft Office

Internal software

Jobbeschreibung

Position: Regional Hotel/Resort Engineer

Location: Lewiston, ID

Job Id: 9620

# of Openings: 1

Regional Hotel/Resort Engineer

The Regional Hotel/Resort Engineer is responsible for the overall aesthetic condition and quality of the hotel spaces onboard American Cruise Lines’ ships. The Engineer works closely with Hotel Operations and Hotel Maintenance and Refurbishment to keep the ships in good condition in accordance with the company’s standards and guest expectations. During the operating season the Engineer will travel to the ships to evaluate, inspect and repair all hotel spaces that require attention. During the planned layup season the Engineer will oversee regional refurbishment, maintenance and repair projects to prepare the ships to return to service in good working order and improved vessel quality. This position is part of the Hotel Maintenance and Refurbishment Team and reports to the Director of Hotel Standards.

At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the finest ships.

Responsibilities:

• Oversee a comprehensive preventative hotel maintenance program for a group of passenger vessels in a region to minimize downtime and enhance guest experience.


• Supervise, schedule, evaluate, and develop hotel maintenance and refurbishment technicians and project managers.


• Prepare ship visit reports after each visit listing deficiencies that were noted and corrective action taken or planned.


• Manage hired contractors to ensure that all work scheduled is completed and acceptable to the agreed terms and conditions.


• Works with the Director of Hotel Standards to establish off season repairs and planned refurbishment projects in accordance with life cycle schedule.


• Inspection of all hotel furniture, fixtures and equipment to maintain brand quality.


• Resolve issues that are assigned from the Hotel Maintenance ticket system.


• Provide guidance and assistance to onboard teams in working on maintenance and refurbishment items.


• Establish timelines for moving in of furniture, fixtures, and replacement items.


• Facilitate effective communication between contractors, crew, and management.


• Perform final inspections to ensure quality and assurance of work completed prior to ships delivery.


• Available for weekly meetings with Hotel Operations Managers and Hotel Development Team when needed.


• Build Teamwork across Marine, Hotel, and Engineering Operations.


• Performs other duties as assigned.

Qualifications:

• Prior hospitality experience maintaining and repairing public spaces and guest rooms at hotels or on cruise Ships.


• Strong working knowledge of maintenance, building systems and construction principles.


• Valid driver’s license.


• Organizational skills and excellent verbal and written communication skills. (English)


• Proficiency in Microsoft Office, ability to use internal software and provided technology.


• US Coast Guard regulated pre-employment drug test.

Attributes for Success:

• Ability to identify, manage, and solve problems.


• Ability to hold people accountable.


• Ability to manage multiple competing deadlines.


• Consistent, accountable, confident, assertive, and committed.

Work Schedule:

• Remote traveling to ships.


• Must be located near a major airport within the selected region.


• Approximately 60% travel.

Why Join American Cruise Lines?

At American Cruise Lines, our people are the driving force behind our success. As the nation’s leader in U.S. river cruising, we’re experiencing rapid growth — and we're investing in top talent to grow with us. When you join our team, you’ll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.

Equal Opportunity Employer

American Cruise Lines is committed to providing equal employment opportunities for all employees and applicants.

American Cruise Lines bases all employment decisions on business needs, job requirements, and individual qualifications without regard to protected characteristics, including, but not limited to, race, color, religion, sex (including pregnancy), national origin and citizenship, age (40 and over), disability (including perceived disability), generic information, military service, or any other protected characteristic under applicable federal, state, or local law.

This policy applies to all aspects of employment and employment decisions, including, but not limited to, hiring, selection, job assignment, training, compensation, promotion, discipline, termination, and access to benefits.

*This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and such duties and responsibilities may change without notice.