Regional Healthcare Operations Leader

Cooper University Health Care; Camden (NJ); On-site; USD 51,000 - 84,000; Full time

Benefits offered by this job

Hourly pay transparency

Job summary

Cooper Norcross Health is seeking a Cape May-based Regional Administrator to supervise ambulatory offices, drive revenue, and ensure compliant, high-quality operations. The role requires strong leadership, problem-solving, and travel to assigned sites in Burlington, Camden, and Gloucester Counties.

The position offers an hourly pay range with extensive responsibilities including staffing, budgeting, and patient experience improvements, with a focus on efficiency and regulatory compliance.

Qualifications

• 3 years' experience in healthcare, customer service/ call center
• Prior supervisory experience must

Responsibilities

• Achieves business goals and revenue targets for 3+more offices within Burlington, Camden, or Gloucester Counties
• Oversees daily operations, manage budgets, and sets performance objectives
• Recruits, trains, and supports general managers as well as conducts regular performance appraisals
• Collaborates with marketing team for business, marketing, and advertising plans
• Uphold standards of excellence and service, guaranteeing quality performance
• Plans, evaluates, and optimizes operations to be efficient and cost-effective
• Ensures CCA standards and procedures are followed.
• Prepare and present monthly, quarterly, and annual statements, analyses, and/or reports of operations and finances.
• Investigates escalated customer issues, incident reports, and legal actions.
• Prepares and coordinates continuous quality improvement activities as directed by operational leadership team
• Leads transformation of processes to create an optimal patient experience ensuring staff/provider engagement and satisfaction.
• Regional Administrator is responsible for providing special reports, analyzing, and summarizing data to ensure successful ramping metrics which includes revenue, quality and productivity
• Responsible for Kronos payroll, PTO/PTU
• All other duties as assigned

Skills

Healthcare experience

Supervisory experience

Customer service

Education

Bachelor's degree

Job description

Cooper Norcross Health is seeking a Cape May-based Regional Administrator to supervise ambulatory offices, drive revenue, and ensure compliant, high-quality operations. The role requires strong leadership, problem-solving, and travel to assigned sites in Burlington, Camden, and Gloucester Counties.

The position offers an hourly pay range with extensive responsibilities including staffing, budgeting, and patient experience improvements, with a focus on efficiency and regulatory compliance.