Regional General Manager - West

Sweetgreen, Inc.; Los Angeles (CA); On-site; USD 130,000 - 210,000; Full time

Job summary

An established industry player is seeking a Regional Director to lead operations in the Western region. This role involves overseeing multiple locations, driving financial performance, and ensuring exceptional customer experiences. You will be responsible for developing financial plans, optimizing resources, and fostering a culture of accountability and teamwork. If you are passionate about food and sustainability, and thrive in a leadership position, this is an exciting opportunity to make a real impact in the community and promote healthy living.

Benefits

Highly competitive pay

Three medical plans

Dental and vision insurance

Flexible PTO

401k program

Employee HSA and FSA

Complimentary greens

Career development opportunities

Free sweetgreen swag

Qualifications

• 7+ years of restaurant management experience required.
• Strong financial management skills and P&L experience.
• Ability to lead large teams across multiple locations.

Responsibilities

• Lead a team to drive exceptional customer experiences.
• Develop financial plans and optimize resources.
• Ensure compliance with food safety and health regulations.

Skills

Restaurant Management

Financial Acumen

Leadership

Customer Service

Operational Excellence

Communication Skills

Sustainability Practices

Education

Bachelor's Degree

Job description

As the Regional Director for sweetgreen's Western region, you will lead a team of District Managers (Area Leaders) and Store General Managers to drive exceptional customer experiences, increase same-store sales, ensure we hit revenue targets, and uphold sweetgreen's values and standards. You'll be an integral member of the Operations Leadership Team, shaping operations strategy and ensuring the successful execution of the company's strategic initiatives in your market.

What you’ll do:

Financial Management:

• Develop and execute financial plans, budgets, and forecasts for the Western region, with a strong focus on increasing revenue.
• Leverage your experience managing a P&L to optimize resources, drive profitability, and meet or exceed revenue targets.
• Monitor and manage labor costs to achieve financial goals.

Operational Excellence:

• Oversee day-to-day operations across 45+ sweetgreen locations, focusing on driving same-store sales.
• Ensure strict adherence to food safety and health regulations.
• Monitor and continuously improve store performance metrics, including sales, food quality, and customer satisfaction.

Customer Experience:

• Uphold sweetgreen's commitment to exceptional customer service, as excellent service drives repeat business and higher sales.
• Proactively address customer feedback and implement improvements, utilizing your excellent communication skills.

Leadership and Team Development:

• Recruit, train, and mentor Store General Managers and District Managers to create high-performing teams.
• Foster a culture of accountability, teamwork, and continuous improvement, drawing from your experience as a proven leader.

Sustainability and Quality:

• Ensure compliance with sweetgreen's sourcing and sustainability standards, which are integral to our brand and can enhance customer loyalty and sales.
• Collaborate with suppliers to source local, fresh, and sustainable ingredients.
• Maintain high standards of food quality and presentation to drive customer satisfaction and repeat business.

Qualifications:

• Bachelor's degree or equivalent work-related experience.
• 7+ years of successful restaurant management/leadership operations experience.
• Previous senior management experience leading large restaurant teams in a geographically dispersed operations environment.
• Strong financial acumen with experience managing budgets and P&L statements.
• Excellent interpersonal and communication skills.
• Passion for food, sustainability, and promoting healthy living.
• Ability to thrive in a critical leadership position and share knowledge to drive operational excellence.

What you'll get:

• Highly competitive pay + bonus plan
• Three different medical plans to suit your and your family's needs
• Dental and Vision insurance
• Flexible PTO plan
• 401k program
• Employee HSA and FSA
• Complimentary greens
• An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
• To live the sweetlife and celebrate your passion + purpose
• A collaborative team of people who live our core values and have your back
• A clear career path with opportunities for development, both personally and professionally
• Free sweetgreen swag

Come join thesweetlife!

About sweetgreen

sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and accessible to everyone. Every day in each sweetgreen, our 3,500 team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re out to change what that means.

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, pleaseclick here.

Salary range for this role:

Starting salary range based on experience

$130,000—$210,000 USD

sweetgreen provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

California residents: Review our applicant privacy noticeHERE.

sweetgreen participates in the federal government'sE-Verifyprogram to determine employment eligibility. To learn more about theE-Verifyprogram, pleaseclick here.