Regional Director, University Relations

Careerwebsite; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Careerwebsite in Boston area seeks up to fourteen Regional Directors to own one territory, build plans, and manage budgets to deliver results.

You will cultivate relationships with every financial aid office, present Juno's value, and lead campus visits and webinars while maintaining precise CRM records. Expect travel, multi-campus outreach, and data-driven engagement to drive success.

Qualifications

• 3+ years in financial aid administration, student lending sales, higher education partnerships, or related role serving students.
• Strong relationships within the financial aid/higher education sector are essential.
• Experience in a financial aid office is valuable.

Responsibilities

• Own a territory: manage relationships with every financial aid office in it and drive plan, calendar, budget and results.
• Build relationships by communicating Juno's value to financial aid offices and schools.
• Attend conferences, campus visits, and run webinars using the standard deck.
• Keep CRM up to date: contact, last touch, next step for every active account.
• Support members during peak borrowing season with timely answers and 1:1 help.
• Leverage AI for institution research, RFIs, call prep and follow-up.

Skills

Territory management

Relationship building

Public speaking

CRM management

Time management

Travel readiness

Tools

CRM software

Job description

We're seeking up to fourteen Regional Directors, each owning one territory. Your job is to (i) ensure the administrators are aware about Juno, (ii) trust Juno enough that their students are also made aware about Juno (through numerous means such as direct mention by an administrator, getting Juno listed as a resource on a school's website, into a school's webinar calendar, and/or admitted student and current student communications). We expect you to thoroughly evaluate Juno to ensure you understand us deeply, so you can answer any questions about Juno, how we operate and the outcomes our members have.

What you'll do

• Own a territory: Every financial aid office in it, and every relationship inside those offices. You build the plan, set the calendar, manage your budget and deliver results.
• Build Relationships: Juno has tremendous value to add in the form of financial education and better loan products. Our model is different and we are not a lender. It can take time to gain full understanding and buy-in from the financial aid community. Keep showing up as a trustworthy voice.
• Live in your associations: Membership, exhibiting, sessions, listservs, volunteer roles. This profession decides who's credible in person.
• Get on campus: Conferences introduce; visits close. Six to eight campus swings a year.
• Deliver webinars: Deliver institutional sessions from the standard deck. You don't have to write it, but you do have to practice it and run it like you did.
• Keep your CRM true: Named contact, last touch, next step, on every active account. If it isn't in the CRM, it didn't happen.
• Support our members: During peak borrowing season it’s all‑hands‑on‑deck to ensure Juno members receive timely answers, 1:1 support, and the best customer service in the sector! You’ll likely be tapped to support member communications during peak.
• Use AI as a multiplier: Institution research, RFI drafts, call prep, follow‑up. Faster work, and you catch it when it's wrong

What We're Looking For

Background: 3+ years in financial aid administration, student lending sales, higher education partnerships, or a closely related role serving students. Having strong relationships within the financial aid/higher education sector is a must. Time in a financial aid office is valuable.

• Ability to Prioritize: Understand where to focus your time and energy.
• Consultative patience: A listing / webinar etc. can take several touches and time to establish trust.
• You can present: To a room of aid administrators and to a room of students, on the same trip.
• Regulatory literacy: You can answer compliance and regulation questions accurately in the room without overpromising, and you escalated rather than improvise. We'll train you; you have to want to know.
• Self-management: You build your own plan across dozens of institutions with no daily supervision, and you're honest in your own pipeline.
• Curiosity about the product: You want to understand how student lending actually works — federal versus private, what drives a rate, cosigners, deferral, refinancing — because you can't advise an aid officer on a product you don't understand.
• Comfort with seasonality: Fall and spring decide the year. You plan for them months ahead and go all‑in when they land.
• Location and travel: You live in your territory. Roughly 30% travel estimated (more or less depends on your execution), concentrated in those two seasons.

The X-Factor

• You're the person they call: Aid officers ask your opinion on things you're not selling.
• You're curious about the data: When a school says yes, your first instinct is to ask why — and whether the next school looks like it.
• You close the loop: A campus visit isn't done until the notes are in the CRM and the next step has a date.
• You're comfortable alone: You're the only Juno person in the building, and that's the part you like.