Regional Director - North

J.Crew Factory; New York (NY); On-site; USD 153,000 - 201,000; Full time

Benefits offered by this job

Competitive base pay

Up to 60% product discount on branded线

Job summary

J.Crew Group is seeking a Regional Director to lead a team of Area & District Managers across the designated region. You will drive growth, ensure operational excellence, and deliver exceptional customer experiences while collaborating with corporate partners to advance strategic initiatives.

The role emphasizes development, inclusion, and continuous improvement, with travel required to support stores and oversee region-wide operations.

Qualifications

• 10+ years of multi-level retail management experience with proven success in meeting business goals.
• Strong leadership and communication skills, able to inspire teams and tailor messaging to diverse audiences.
• Proficiency with retail technology tools and data-driven decision making.
• Skilled at navigating change, resolving conflicts calmly, and fostering a positive, inclusive work environment.
• Experience working cross-functionally with corporate teams to execute division-wide initiatives.
• Ability to travel regularly to stores and manage operations on the ground.

Responsibilities

• Lead the regional team by setting clear business goals, driving strong performance, and coaching Area & District Managers to lead their markets.
• Analyze sales and operational data to identify opportunities, close performance gaps, and maximize profitability.
• Direct the development and execution of strategic initiatives with Area & District Managers to resolve challenges, optimize operations, and ensure overall business success.
• Collaborate with RVP and business partners across Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, Real Estate, and Loss Prevention to execute division-wide initiatives.
• Manage talent development through regular coaching, feedback, and succession planning in partnership with HRBPs and Talent Acquisition.
• Collaborate on the strategic planning and execution of new store growth within the region, including market analysis, site selection input, and cross-functional coordination to support and align with overall company expansion goals.
• Lead recruitment and staffing strategies to build a strong pipeline of skilled, passionate brand ambassadors.
• Drive consistent execution of training programs and support career growth opportunities within the region.

Skills

Leadership

Communication

Data-driven

Cross-functional collaboration

Change management

Travel readiness

Education

Bachelor’s degree

Tools

Retail technology tools

Job description

Our Story

We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.

Job Description

Location: REMOTE (based out of New York City metro or surrounding)

Job Summary

As a Regional Director, you will lead and inspire a team of Area & District Managers to drive business growth, operational excellence, and exceptional customer experiences across your region. You’ll collaborate cross-functionally with corporate teams to deliver on strategic initiatives while fostering a culture of development, inclusion, and continuous improvement. We welcome candidates from diverse backgrounds who are passionate about people and results.

What You’ll Do

• Lead the regional team by setting clear business goals, driving strong performance, and coaching Area & District Managers to lead their markets.
• Analyze sales and operational data to identify opportunities, close performance gaps, and maximize profitability.
• Direct the development and execution of strategic initiatives with Area & District Managers to resolve challenges, optimize operations, and ensure overall business success.
• Collaborate with RVP and business partners across Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, Real Estate, and Loss Prevention to execute division-wide initiatives.
• Manage talent development through regular coaching, feedback, and succession planning in partnership with HRBPs and Talent Acquisition.
• Collaborate on the strategic planning and execution of new store growth within the region, including market analysis, site selection input, and cross-functional coordination to support and align with overall company expansion goals.
• Lead recruitment and staffing strategies to build a strong pipeline of skilled, passionate brand ambassadors.
• Drive consistent execution of training programs and support career growth opportunities within the region.

Required

Who You Are

• 10+ years of multi-level retail management experience with proven success in meeting business goals.
• Strong leadership and communication skills, able to inspire teams, and tailor messaging to diverse audiences.
• Proficiency with retail technology tools and data-driven decision making.
• Skilled at navigating change, resolving conflicts calmly, and fostering a positive, inclusive work environment.
• Experience working cross-functionally with corporate teams in Human Resources, Merchandising, Planning and Allocation, Marketing, Store Operations, and Loss Prevention to execute division-wide initiatives.
• Ability to travel regularly to stores and manage operations on the ground.

Preferred

• Bachelor’s degree or equivalent combination of education and experience.

Some Perks And Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive Paid Time Off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Salary Range: $152,800.00 - $201,400.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.