Regional Director, Charlotte

One Degree; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

13 holidays

Remote-work stipend

401(k) employer match

Comprehensive health coverage

Job summary

One Degree seeks a Regional Director in Charlotte to lead the market strategy, build a connected network of government, nonprofit, and institutional partners, and ensure successful implementation of partnerships.

You will cultivate relationships with senior leaders and frontline staff, navigate local procurement, and drive sustainable growth while aligning with One Degree’s mission to improve access to services for residents.

Qualifications

• 7-12+ years of mid- to senior-level professional experience with increasing responsibility.
• Existing, meaningful relationships across Charlotte and Mecklenburg County, including government and community organizations.
• Demonstrated success developing and managing cross-sector partnerships.
• Ability to turn relationships into concrete partnerships, programs, or other results.
• Experience owning complex initiatives from relationship development through execution.
• Strong project and stakeholder management skills.
• Excellent written and verbal communication skills.
• Credibility and judgment to independently represent One Degree with institutional and community leaders.
• Ability to manage multiple priorities and move between business development, implementation, community engagement, and strategy.
• Comfort using data to understand performance and inform decisions.

Responsibilities

• Own the Charlotte market strategy and partner lifecycle from prospecting to expansion.
• Identify and secure anchor partners to build a connected Charlotte service network.
• Lead implementation of partnerships across Charlotte with partners.
• Recruit, onboard, train, and activate community organizations.
• Support partners through change management and adoption.
• Build relationships with frontline navigators and service providers.
• Identify barriers and coordinate with national teams to solve them.
• Use data and feedback to refine adoption and impact.

Skills

Relationship building

Partnership development

Project management

Stakeholder management

Communication (oral & written)

Strategic thinking

Data-driven decisions

Independent representation

Tools

Software/technology solutions

Job description

As Regional Director, Charlotte, you will…

• serve as One Degrees primary leader and representative in Charlotte
• develop and maintain trusted relationships across Mecklenburg County government, community-based organizations, local intermediaries (e.g., 211), philanthropy, and other institutions
• represent One Degree at community meetings, convenings, events, and other opportunities across the region
• develop a deep understanding of Charlotte’s social-service infrastructure, relationships, strengths, needs, and technology landscape
• ensure our Charlotte strategy is informed by the organizations and communities we work alongside

Build and lead the Charlotte market

• own the local partner lifecycle from prospecting and relationship development through agreement, implementation, adoption, and expansion
• identify and secure anchor partners that can help build a connected Charlotte service network
• continuously develop and advance a pipeline of prospective government, nonprofit, and institutional partners
• partner with One Degrees product team to lead discovery with prospective partners and understand their priorities, workflows, technology, and challenges
• translate relationships into concrete partnership opportunities, scopes of work, and implementation plans
• develop relationships with both senior decision-makers and the frontline teams responsible for making partnerships successful

Lead implementation and partner success

• personally own the successful implementation of One Degree partnerships across Charlotte
• work with partners to identify initial use cases, map existing workflows, and design practical implementation plans
• recruit, onboard, train, and activate participating community organizations
• support partners through change management and adoption
• build strong relationships with frontline navigators and service providers
• identify barriers to successful implementation and coordinate with One Degrees national product, technology, and operations teams to solve them
• use data and partner feedback to understand what’s working, where adoption is breaking down, and what should change

Build a connected community network

• cultivate relationships across the broader network of organizations helping Charlotte residents access essential services
• identify organizations that should participate in One Degree’s initial network and bring them into the work
• build trust among organizations that may have experienced previous technology or coordination initiatives that did not meet community needs

Drive growth and sustainability

• share accountability for the performance and financial sustainability of the Charlotte market
• develop and advance earned-revenue opportunities with government agencies and other institutional partners
• develop and advance philanthropic and strategic funding opportunities in partnership with One Degree’s national team
• learn and navigate local government procurement, contracting, and budget processes
• manage the local partnership pipeline and contribute to Charlotte revenue forecasting and planning
• track Charlotte’s goals, milestones, KPIs, and commitments, including those associated with our GreenLight Fund partnership

As the Charlotte market grows, you’ll also help determine what additional local capacity is needed and may eventually build and manage a Charlotte-based team.

If you…

• are deeply connected to Charlotte and care about making your community work better for people who need support
• are the kind of relationship-builder people trust and who can turn that trust into action
• can walk into a meeting with a county leader, nonprofit CEO, funder, or frontline case manager and communicate effectively with each
• are a builder who gets energized by creating something new
• take initiative and ownership without waiting for someone at headquarters to tell you what to do next
• can think strategically about where we’re going while personally driving the details required to get there
• enjoy both opening doors and doing the hard work required after the door opens
• are comfortable operating independently while collaborating closely with a remote, cross-functional team
• have strong judgment and know when to make a decision yourself and when to bring others in
• are comfortable with ambiguity and can create structure where it doesn’t yet exist
• care deeply about social justice, equity, and building systems around the needs and experiences of communities
• want to spend your days working on something that matters and helping people in meaningful ways

And have…

• 7-12+ years of mid- to senior-level professional experience with evidence of increasing responsibility
• existing, meaningful relationships across Charlotte and Mecklenburg County, including relationships with local government and community-based organizations
• demonstrated success developing and managing cross-sector partnerships
• demonstrated ability to turn relationships into concrete partnerships, programs, or other results
• experience owning complex initiatives from relationship development through execution
• strong project and stakeholder management skills
• excellent written and verbal communication skills
• experience with and/or understanding of software/technology solutions
• the credibility and judgment to independently represent One Degree with institutional and community leaders
• the ability to manage multiple priorities and move between business development, implementation, community engagement, and strategy
• comfort using data to understand performance and inform decisions

We care more about whether you have the relationships, judgment, and ability to successfully build and lead this work than whether you’ve held a particular title before.

Location and Travel

One Degree is a remote organization, but this position must be based in the Charlotte area. Being physically present and actively engaged in the community is a core part of the role. The Regional Director will regularly meet with partners in person, attend community events and convenings, and build relationships throughout Charlotte and Mecklenburg County. This position will also travel to California approximately four times per year for One Degree organizational retreats and may occasionally travel to other regions for business needs. Unfortunately, we cannot provide employment sponsorship at this time.

Benefits

One Degree offers comprehensive benefits, including paid time off with a three-week minimum for new employees that increases with tenure, plus 13 annual holidays, one floating holiday, one volunteer day, and a winter break at year-end.

We cover 100% of medical, dental, and vision insurance premiums for full-time employees and 75% for dependents. Additional benefits include a 403(b) retirement program with an employer match, a monthly remote-work stipend, and employee-funded flexible spending accounts for medical and dependent-care expenses.

Equal Opportunity Employer

One Degree is an Equal Opportunity Employer. No employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, sex, pregnancy, marital or domestic-partner status, sexual orientation, gender identity, gender expression, disability, medical condition, genetic information, military or veteran status, or any other status protected by applicable law.

Beyond preventing discrimination and harassment based on protected categories, One Degree strives to foster an equitable, inclusive, and welcoming workplace.