Regional Director Central - TX, CO, NM, AZ, OK

CareDx, Inc.; Oklahoma; Remote; USD 288,000 - 325,000; Full time

Benefits offered by this job

Base salary + incentive

Health benefits

401(k) match

Employee stock purchase plan

Pre-tax commuter benefits

Donor leave policy

Job summary

CareDx, Inc. is seeking a Regional Director to drive growth, manage a field team of TAMs and DSS, and lead strategic account plans across transplant center customers in the United States.

The role reports to the Sr Area Director and requires strong cross-functional leadership and a proven track record in healthcare sales. The RD will partner with Commercial, Marketing, Medical Affairs, and Operations to deliver solutions, manage pipelines, and achieve commercial goals while traveling up to 75%

Qualifications

• Bachelor’s degree required, MBA preferred
• Minimum of 10 years sales or strategic account management in healthcare
• Minimum 5 years sales management in healthcare
• Experience selling into hospitals/health systems
• Experience with complex multi-touch sales cycles (6–9 months)
• Track record of developing commercial strategies and high-performing teams
• Strong written and oral communication skills
• Willingness to travel 50–75%+
• Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com

Responsibilities

• Develop deep understanding of account needs and upsell/cross-sell CareDx products
• Develop and execute strategic account plans to drive growth
• Build strong customer relationships and ensure satisfaction
• Forecast and manage sales pipeline across regional levels
• Lead, manage, and coach TAMs and DSS teams
• Foster team development and performance management
• Collaborate with Commercial, Marketing, Medical Affairs, Market Access and Operations

Skills

Strategic account mgmt

Healthcare industry know-how

Sales leadership

Communication skills

Education

Bachelor’s degree

MBA (preferred)

Tools

Salesforce.com

Microsoft Office

Job description

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes.

At CareDx, every employee has the opportunity to contribute to innovations that help transform patient care and improve lives.

The CareDx Regional Director (RD) is responsible for driving growth, building strong client relationships, and leading cross-functional teams to deliver exceptional results in their assigned geography. Focusing primarily on transplant center account customers, the RD will lead, manage and partner with a diverse team of regionally aligned roles, including Transplant Account Managers (TAMs), Clinical Liaisons (CL) and Medical Science Liaisons (MSL) from the Medical Affairs team. Successful RDs are agile, proven problem solvers with strategic account management expertise and strong communication skills, possessing the ability to provide clear direction and hold the regional team accountable to execution and results. The RD role reports directly to the Sr Area Director.

Essential Duties & Responsibilities

Strategic Account Management

Develop a deep understanding of account’s needs, objectives, and challenges in order to provide tailored solutions that meet their requirements. Identify new business opportunities within existing accounts to upsell and cross-sell relevant CareDx products, solutions or services.

Strategic Planning and Executing Account Plans

Develop and execute strategic plans to drive business growth and achieve sales targets. Create and implement long-term, account-specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint and achieve commercial goals.

Building Strong Customer Relationships

Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually soliciting feedback on additional needs, products, and features. Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction.

Managing the Sales Pipeline

Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and regional levels. Prepare regular performance reports for executive leadership, providing insights into strategy effectiveness, ROI, and key other performance indicators.

Lead, Manage, and Coach

Lead, manage, and coach a field team consisting of TAMs and DSS to achieve business objectives and deliver exceptional customer service.

Team Development

Foster a positive and collaborative team environment, providing ongoing training and development opportunities to enhance team performance.

Performance Management

Monitor and evaluate team performance, providing regular feedback and implementing improvement plans as necessary.

Collaborating with Internal Teams

Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs.

Qualifications

• Bachelor’s degree required, advance degree (e.g., MBA) preferred
• Minimum of 10 years sales or strategic account management experience in the healthcare industry
• Minimum 5 years sales management experience in the healthcare industry
• Experience selling into hospitals, hospital/health systems, and/or enterprise-level accounts, navigating across multiple levels of stakeholders and departments
• Experience with complex, multi-touch, long sales processes/cycles (6-9months) and closing deals
• Track record of developing effective commercial strategies that maximize business outcomes
• Demonstrated, proven track record developing high performing teams and building collaborative relationships within the organization and with external customers
• Strong written and oral communication & organizational skills
• Must be willing to travel 50- 75% or greater, including frequent day trips and overnight travel
• Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools

Role Competencies

• Healthcare Market Understanding: Anticipates the potential business implications of an evolving healthcare marketplace and identifies new opportunities for growth
• Business & Territory Planning: Aligns market and customer needs and insights with CareDx products, solutions and services to develop strategic action plans
• Analytics and Insight Generation: Leverages many sources of complex business and customer data to generate insights, identify market trends and opportunities, and inform decision making.
• Account Management: Develops a deep understanding of customer needs and aligns them with CareDx products, solutions and services to attain mutually beneficial outcomes
• Consultative Selling Agility: Applies selling skills to understand and meet customer needs and ensure sales execution is compliant and strategically aligned with business objectives to maximize sales results
• Leading Through Influence: Builds alignment and mobilizes cross-functional stakeholders without direct authority to advance strategic priorities, overcome barriers, and achieve shared business and customer outcomes.

Additional Details

Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients.

Our Competitive Total Rewards Package For US Employees Includes

• Competitive base salary and incentive compensation
• Health and welfare benefits, including a gym reimbursement program
• 401(k) savings plan match
• Employee Stock Purchase Plan
• Pre-tax commuter benefits
• And more!
• Please refer to our page to view detailed benefits athttps://caredx.com/company/careers

In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow.

With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together.

CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program.

The U.S. EEO posters are available here.

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

This is an anticipated base salary range plus incentive variable compensation in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states.

Remote: US Only roles

$288,000—$325,000 USD