Regional Director

Child & Family Guidance Center; Plano (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K plans

Paid time off

Job summary

Child & Family Guidance Center is hiring a Regional Director to lead the Plano and Mesquite clinics. This role involves overseeing staff, ensuring quality services, and engaging the community about our offerings.

The ideal candidate should have a bachelor's degree in psychology or social work, along with significant experience in mental health. The position provides comprehensive benefits, including medical, dental, and paid time off.

Qualifications

• Must have at least 2 years of related experience and/or mental health training.
• Experience working with individuals with mental illness and/or addiction issues is preferred.
• Must hold valid driver license and vehicle insurance.

Responsibilities

• Provide leadership and assure quality therapeutic services.
• Conduct marketing to increase community awareness.
• Supervise assigned employees and maintain productivity.
• Coordinate educational opportunities for staff.

Skills

Knowledge of case management

Communication skills

Ability to assess needs

Crisis management

Education

Bachelor's degree in psychology, social work, or related field

Job description

Child and Family Guidance Center is seeking an experienced Regional Director for the Plano and Mesquite clinics (on-site and office-based). The Regional Director is a management level position, responsible for overseeing two clinics in rural communities. This position has direct reports in the clinics.

Duties And Responsibilities

• Provide leadership assuring quality, cost effective therapeutic and rehabilitation services are being delivered.
• Conduct marketing to increase community awareness of CFGC and educate the community and partners about the array of services provided through the agency.
• Serve as CFGC liaison to area committees and initiatives to promote visibility and access to services as needed.
• Provide site‑management of daily functions necessary for clinic productivity.
• Provide direct supervision for all assigned employees including LPHA’s, QMHP‑CS, MH interns, and front office personnel. Complete and ensure the following tasks, in each location, are completed timely, fully, and according to company policy:
• Billing Log(s) Submission/Auditing
• Clinical Documentation Auditing (internal/external)
• Tracking Authorizations for Services (all Payers)
• Completion of all reports, including authorization, missing notes, missing times, etc.
• Mileage/Expense Report Auditing
• Sign off on Medical Record Requests
• Provide leadership through individual meetings with each assigned employee (minimum of one meeting per month) and team meetings/training (minimum of one meeting per month, per clinic). Documentation of each meeting is due to the Director no later than one week following the meeting.
• Coordinate in‑service educational opportunities to meet contract and accreditation requirements, promoting clinical staff professional development. Assist in providing training and orientation for all job duties for new hires in clinical services.
• Perform duties without violating any ethical codes, state or federal codes or requirements.
• Maintain all case records (notes, treatment plans, etc.) in accordance with agency standards.
• Document with the understanding that all clinical notations are considered legal documents and can be used in the court of law. All documentation should be true and accurate and not falsified in any manner.
• Utilize client tracking system(s), MediSoft, and other systems to increase productivity and assure accurate collection, reporting, and analysis of client services and billing transaction entries.
• Maintain professional certification and/or licensure, as applicable.
• Provide and maintain a valid driver’s license and copy of current auto liability insurance.
• Ensure reliable transportation to complete job responsibilities.
• Must have a working phone to provide services and be eligible for phone reimbursement.
• Other administrative duties as assigned by the Director of Mental Health Programs.

Required Skills And Abilities

• Knowledge and experience of case management, skills training, and symptom management services to individuals with mental illness.
• Ability to assess individual needs, coordinate services, and communicate effectively with staff and clients alike.
• Knowledge of the social services system and ability to connect individuals and their families with appropriate services.
• Ability to write clearly and professionally in both outward and inward-facing communications.
• Ability to think clearly and logically when dealing with potentially dangerous and/or emotional situations.

Education And Experience

• Must have a bachelor’s degree in psychology, social work, or a related field.
• At least 2 years of related experience and/or mental health training is preferred.
• Must have a valid driver license and valid vehicle insurance.
• Experience working with individuals with mental illness and/or addiction issues is preferred.
• Preferred licensure: LPC, LCSW, LMFT, LPC‑S, or LMSW.

Physical Requirements

• Must be able to frequently (up to 90% of the time) sit, stand, walk, and climb stairs (if an elevator is unavailable).
• Must be able to frequently (up to 90% of the time) talk, listen, and speak clearly in person and via telephone.
• Must be able to push, pull, lift, and/or carry up to 25 lbs.

Other Duties

As assigned.

Benefits

Comprehensive benefits offered: Medical, Dental, Vision, Basic Life, Short term disability, Long term disability, Voluntary life, Accidental death & dismemberment, Voluntary Accident, Critical Illness, Legal & 401K.

Paid time off (vacation and sick time).

About Us

A community leader since 1896, Child & Family Guidance Center takes a comprehensive approach to treating individuals with complex mental and behavioral health challenges throughout seven North Texas counties—Dallas, Collin, Ellis, Hunt, Kaufman, Navarro, and Rockwall. Since our establishment, we have been committed to providing quality, compassionate care to those in need. Today, we take immense pride in providing a wide range of comprehensive mental health services tailored to meet the unique needs of every North Texan.

At Child & Family Guidance Center, we believe everyone deserves access to quality care, so no one is ever turned away—regardless of their ability to pay. From initial assessment to ongoing care, our doctors and counselors are committed to helping tens of thousands of North Texans each year recover from trauma caused by abuse, severe neglect, and poverty, empowering them to thrive in their communities.