Regional Director

Morgan & Morgan, P.A.; Philadelphia (Philadelphia County); On-site; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) plan

Paid time off

Paid holidays

Job summary

Morgan & Morgan, P.A. seeks a Regional Director to drive performance management and enablement, leading operational excellence for dozens of attorneys and hundreds of support staff.

The Director of Regional Operations will collaborate with the Managing Director of Personal Injury Operations and act as a core leader for expansion and growth. The Regional Director will oversee financial and operational performance of Personal Injury in the region, partnering with local Managing Partners and

Qualifications

• 7-15 years of corporate experience directly managing other people.
• Bachelor’s degree in Business, Finance, Communications, or related fields is required.
• Strong verbal/written communication and presentation skills.
• A people-first approach to problem solving that is rooted in analytics and creativity.
• Experience working in a Salesforce environment (preferred).
• Successful delivery of projects through the management and coordination of resources.
• An appreciation that strategy is only as impactful as its execution and follow-through.
• An understanding of when to lead and when to be a team player.

Responsibilities

• Help set financial and operational goals for attorneys and staff, and monitor performance in real-time through KPIs and dashboards.
• Maintain a clear understanding of business needs as they pertain to local and national firm interests.
• Resolve roadblocks and challenges for attorneys and staff by managing and tracking support from other corporate departments (e.g., Training, IT, HR, etc.).
• Guarantee teams are fully equipped to achieve their targets by directing vision, training, technology, and support.
• Provide appropriate leadership to promote positive employee morale and a performance-oriented culture in accordance with the firm's values.
• Report and communicate department goals and progress to appropriate stakeholders.

Skills

People management

Strategic planning

Performance analytics

Cross-functional collaboration

Communication skills

Presentation skills

Salesforce experience

Education

Bachelor’s degree in Business, Finance, Communications, or related fields

Tools

Salesforce

Job description

Philadelphia, Pennsylvania, United States

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

Morgan & Morgan is seeking a Regional Director to drive performance management and enablement, leading operational excellence for dozens of attorneys and hundreds of support staff. The Director of Regional Operations will work directly with the Managing Director of Personal Injury Operations and will serve as a core leader at the nexus of the firm’s expansion and growth.

The Regional Director will be accountable for the financial and operational performance of Personal Injury in the region and will partner with local Managing Partners and other attorney leaders to ensure success. The Director will be a critical member of the Operations leadership team and will work cross-functionally to deliver optimal client results, building deep relationships with departments including Finance, HR, IT, Product, Training, and Marketing to do so. By providing data-driven on-the-ground support and facilitating connections to shared services firmwide, the Director of Regional Operations will elevate the productivity of attorneys and staff and contribute meaningfully to the local P&L.

Responsibilities

• Help set financial and operational goals for attorneys and staff, and monitor performance in real-time through KPIs and dashboards
• Maintain a clear understanding of business needs as they pertain to local and national firm interests
• Resolve roadblocks and challenges for attorneys and staff by managing and tracking support from other corporate departments (e.g., Training, IT, HR, etc.)
• Guarantee teams are fully equipped to achieve their targets by directing vision, training, technology, and support
• Provide appropriate leadership to promote positive employee morale and a performance-oriented culture in accordance with the firm's values
• Report and communicate department goals and progress to appropriate stakeholders

Preferred Experience & Attributes

• 7-15 years of corporate experience directly managing other people (required)
• Bachelor’s degree in Business, Finance, Communications, or related fields (required)
• Strong verbal/written communication and presentation skills
• A people-first approach to problem solving that is rooted in analytics and creativity
• Experience working in a Salesforce environment (preferred)
• Successful delivery of projects through the management and coordination of resources
• An appreciation that strategy is only as impactful as its execution and follow-through
• An understanding of when to lead and when to be a team player

#LI-AP1

Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.

Equal Opportunity Statement

Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Privacy Policy

Here is a link to Morgan & Morgan's privacy policy.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Morgan & Morgan, P.A.'s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.