REGIONAL DIRECTOR

Ace Parking; Indianapolis (IN); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Flexible Spending Accounts

401k

Vacation/Sick

Holiday Pay

Job summary

Ace Parking is seeking a Director of Parking Operations in Indianapolis to lead the parking division, uphold core values, and ensure profitability via efficient operations and exceptional service.

You will recruit and mentor a team, set policies, and oversee technology implementations to optimize performance and customer satisfaction. Strong leadership and financial stewardship are required.

Qualifications

• Experience in parking operations or related field.
• Strong leadership and communication skills.
• Financial management experience.
• Knowledge of local parking regulations.

Responsibilities

• Oversee daily parking operations and meet targets.
• Develop policies to improve efficiency and productivity.
• Recruit and lead a team of parking professionals.
• Ensure compliance with parking regulations and safety standards.
• Implement and manage parking technology systems.
• Monitor customer satisfaction and report on performance.

Skills

Leadership

Communication

Financial management

Parking operations

Cross-functional teamwork

Education

Bachelor's degree in Business Administration, Management, or a related field

Master's degree preferred

Tools

Parking tech systems

Job description

Compensation Range: $95,000 - $105,000 annually per year plus Bonus

About Us:

One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture:

We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.

About the Position:

As the Director of Parking Operations at Ace, you will play a key leadership role in overseeing all parking-related activities within the organization. Your primary responsibility will be to lead and manage the parking division while upholding our core values of accountability, communication, family, exceptional service, and profitability.

Accountability

• Oversee daily operations and ensure that operational targets are met.
• Develop and implement operational policies and procedures that improve efficiency and productivity.
• Recruit, mentor, and lead a team of parking professionals, fostering a culture of accountability and family within the division.
• Identify potential risks and develop strategies to mitigate them.
• Ensure strict adherence to all parking regulations, permits, and safety standards, with a strong commitment to accountability.

Communication

• Oversee the implementation and maintenance of cutting-edge parking technology systems to enhance efficiency and communication.
• Maintain open and transparent communication channels within the department and across the organization, facilitating collaboration and alignment with our core values.
• Collaborate with cross-functional teams to optimize processes and improve customer satisfaction.

Family

• Foster a sense of unity and collaboration within the event management team.
• Support and mentor team members, promoting professional growth and development.
• Embrace a culture of inclusivity, respect, and teamwork.

Exceptional Service

• Ensure an outstanding customer experience by setting and maintaining high service standards, promptly addressing customer inquiries and feedback, and resolving issues with empathy and effectiveness.
• Monitor and measure customer satisfaction to drive continuous improvement.

Profitability

• Manage budgets and allocate resources effectively to achieve operational targets.
• Monitor and analyze operational data using industry-standard metrics to identify trends and opportunities for improvement.
• Develop and implement systems to track and manage inventory, logistics, and supply chain processes.
• Prepare reports on operational performance and provide recommendations for improvement

About YOU:

The ideal candidate will have a strong background in operations management, exceptional interpersonal skills, and a proven track record of effective leadership in a fast-paced environment.

• Bachelor's degree in Business Administration, Management, or a related field (Master's preferred).
• Proven experience in parking operations or related field, with a track record of success in leadership roles.
• Strong financial management skills.
• Excellent communication and interpersonal skills.
• Proficiency in parking technology and systems.
• Knowledge of local parking regulations and compliance requirement.

What We Can Offer You for All Your Hard Work:

• $95,000 - $105,000 annually per year
• Flexible Spending Accounts
• 401k
• Vacation/Sick
• Holiday Pay

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: [e-mail] describing the accommodation.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.