Regional Director

BSFR Property Management LLC; Charleston (SC); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

401(k) match

Wellness credits

Up to 160 hours PTO

Job summary

Maymont Homes is seeking a Regional Director to oversee designated markets, BTR communities, and a portfolio of single‑family rentals. You will partner with regional teams to set and meet business plans aligned with corporate priorities, and lead a dispersed team towards profitability and operational excellence.

The role requires 5–7 years in property management, strong leadership, and deep real estate knowledge.

Qualifications

• Bachelor’s degree or equivalent work experience required.
• 5-7 years of property management experience, preferably in Single-Family Rental operations.
• 10 years of general management or leadership experience.
• Experience leading geographically dispersed team.
• Lean / Six Sigma experience a plus.
• Experience in real estate, business planning, and budgeting with focus on operational and financial results.
• Strong ability to identify improvements and implement procedures and performance standards.
• Knowledge of fair housing and local real estate laws.
• Good written and verbal communication skills.
• Willingness to travel ~60% including air travel and overnight stays.

Responsibilities

• Oversee market personnel, including training and coaching to achieve targets.
• Manage renovations and turnover to meet metrics.
• Oversee weekly operational performance across markets (customer service, events, move‑in/move‑out).
• Assist pricing with market insights for homes.
• Handle escalations and interdepartmental questions.
• Communicate company initiatives up and down the org chart.
• Develop and implement best‑in‑class procedures and drive change across markets.
• Develop long‑term growth strategy for Operations and the company.
• Ensure compliance with state real estate laws and audits.
• Coach and hold accountable Market Operations Manager for performance.

Skills

Team leadership

Travel readiness

Financial acumen

Communication skills

Problem solving

Organizational thinking

Education

Bachelor’s degree or equivalent work experience

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Location

Location Charleston - 997 Morrison Drive, Suite 402 Business Our Growth, Your Opportunity At Maymont Homes, our success starts with people, our residents and our team.

We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do. As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive. Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

Primary Responsibilities

The Regional Director is primarily responsible for overseeing the designated markets, BTR communities, and managing a portfolio of single-family home rentals. This role partners with regional and market personnel in establishing and meeting business plans, objectives, goals, and strategies that are aligned with overall business priorities.

Skills & Competencies

• Bachelor’s degree or equivalent work experience required.
• 5-7 years of property management experience, preferably in Single-Family Rental operations
• 10 years of general management or leadership experience
• Experience leading geographically dispersed team
• Lean / Six Sigma experience a plus
• Required experience in real estate, business planning, and budgeting, with direct responsibility for operational and financial results.
• Demonstrated expertise in identifying areas for improvement and establishing and implementing procedures and performance standards to increase efficiency.
• Well-versed in fair housing and local real estate laws, where applicable.
• Intermediate knowledge of Word, Excel, and PowerPoint; advanced preferred
• The ability to make presentations to groups of employees or customers to quickly and effectively establishes credibility.
• Strong understanding of the financial impact of operational decisions and help to establish and implement performance measurements and procedures to reach goals.
• Ability to use persuasion negotiation and other communication principles to influence results.
• Must be able to travel 60% via airplane and vehicle with overnight stays required.
• Cell phones with system capabilities to support voice, data, and email coverage for use at a rate of 75+% of the time.
• Demonstrated strong written and verbal communication skills
• Ability to prove critical thinking and problem‑solving concepts
• Ability to thrive in a high volume, data entry, and processing work environment, where applicable

Essential Job Functions

Oversees the activities of the market personnel including managing, training and coaching individual employees while guiding them to reach their potential and providing constructive feedback for employee development; reviews incoming candidate resumes, interviews, and strategically hires new team members based on staffing needs. Manage and monitor accountability of market personnel performance and provide daily guidance to achieve set metrics Provide review, guidance and feedback on renovations and turnover approvals to achieve target metrics Oversees the week-to-week operational performance of markets including customer service, construction events, move‑in/move‑out processes, and other property management activities Assist pricing team in price setting of homes by providing applicable market and home level insights. Handle first‑line escalations and questions between team and other departments Communicates consistently up, down and across the company by routine engagements; ensures markets remain aware of broader industry and/or company initiatives; provides senior leadership and peers routine insight into market by market dynamics/environment. Develops and implements ‘best in class’ procedures, policies, and practices; facilitates the implementation of change across the markets ensuring a high level of buy‑in and execution; continually solicits and appropriately addresses 360’ feedback for the betterment of the company. Facilitate the development long‑term growth strategy for Operations and the company Ensures compliance with state real estate laws and enforces the company’s policies/procedures to ensure seamless internal and external audits; responsible for over‑sighting market decisions related to special‑case properties including those with escalated customer service issues, disposition considerations, and potential legal issues. Executes the strategic vision for operations within markets; drives the profitability and operational excellence of the company by using leadership skills, market knowledge, and analysis to coach, mentor, and hold accountable the Market Operations Manager for their individual and market performance. Other duties, as assigned by supervisor or leadership team.

Why work for Maymont Homes?

Our Mission - "We Positively Impact the Lives in the Communities We Serve." Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support. Certified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care. Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full‑time employees. Career Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact. Strong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.

Equal Opportunity Employer

Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information.

#MYMT

Our Growth, Your Opportunity At Maymont Homes, we’re committed to delivering an exceptional single‑family rental experience shaped by innovation, quality, and genuine care for our residents. As a full‑service acquisition, renovation, and property management company with a rapidly growing portfolio of approximately 20,000 home and more than 25 build‑to‑rent communities across 47 markets nationwide, we blend advanced technology with a personal, people‑first approach to create homes and experiences that truly stand out. It all starts with our people. Guided by values that champion excellence, collaboration, and innovation, our team members bring heart and purpose to everything they do. Together, we offer more than homes as we build trust, belonging, and better living opportunities for our residents across the country. We’re proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. It reflects the inclusive, supportive, and high‑performing culture that makes Maymont Homes a place where exceptional team members feel at home.