Regional Director

American Campus Communities; Austin (TX); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

Dental

Vision

401(k) with Employer Matching

Medical & Dependent Care FSA

Life Insurance

Sick Leave

Paid Time Off

Paid Pregnancy & Childbirth Leave

Paid Paternity Leave

Health Insurance

Health Savings Account (HSA) with EMP.

Short-Term & Long-Term Disability

Preferred Membership Pricing at Local/

National Companies

CoreGiving Volunteer Days

Referral Program

Charity Matching Program

Job summary

American Campus Communities is seeking a Regional Director to oversee the operations and outcomes of properties within the corporate portfolio. Extensive travel is required to ensure successful leasing, financial performance, and facilities management across assigned properties.

The role emphasizes leadership, staff development, and coordination with corporate support to sustain high occupancy, revenue growth, and adherence to standards across campuses and communities.

Qualifications

• Bachelor’s degree in business or equivalent with strong Leasing/Marketing background.
• Experience in property management, housing, or multi-family operations preferred.
• Proven leadership and budget management abilities.

Responsibilities

• Direct leasing and marketing strategy to maximize occupancy and rental rate growth across properties.
• Oversee finances including rent collection, purchasing, vendor and expense management to maximize profitability.
• Direct facilities management, turnover processes, maintenance planning and compliance with standards.
• Hire, train, and develop property management staff to align with company standards.
• Act as operations liaison between Property Management and Corporate Support Departments.
• Oversee risk management programs and ensure contract duties are fulfilled when applicable.
• Supervise hiring, training, and development activities for DPM/PMs and their staff.

Skills

Leasing & marketing

Customer service

Facility management

Budgeting

Supervision

Public relations

Residence life

Leadership

Education

Bachelor’s degree in business

Job description

Regional Director

Application Deadline: 18 September 2026

Department: Management Services

Employment Type: Full Time

Location: Corporate

Reporting To: Regional Vice President

Compensation: $120,000 - $130,000 / year

Description

The Regional Director (RD) is responsible for the entire operation and outcome of properties assigned to them within the greater American Campus portfolio. Extensive travel required.

Job Responsibilities: (OTHER DUTIES MAY BE ASSIGNED)

• Directly responsible for ensuring effective implementation of leasing and marketing strategy for all properties under their supervision to maximize occupancy and rental rate growth.
• Directly responsible for guiding all properties under their supervision as relates to the oversight and management of finances to include but not limited to, timely collection of rent and fees, purchasing, vendor and expense management (including budgetary compliance) to maximize profit margin, etc.
• Directly responsible for guiding all properties under their supervision as relates to facilities management to include but not limited to, day-to-day curb appeal standards as outlined by American Campus, preventative maintenance, planning and implementation of the annual move-out/in (turnover) process, documentation of facilities management, etc.
• Directly responsible for ensuring all properties and employees under their supervision are effectively hired, trained, and supported in their professional development, and care/maintenance of each property are in line with American Campus standards.
• Serve as the operations liaison between Property Management and Corporate Support Departments across various functions.
• Oversee administration of Risk Management/Loss Prevention Programs.
• If applicable, ensure all management contract duties and obligations are met.

Payroll/Staff Development

• Supervise all hiring, training, termination, development, and rewards for Director of Property Management (DPM) and/or Property Manager(s) (PM) and ensure that managers at the properties under their supervision also implement effective hiring, training, termination, and rewards of their staff.
• Provide professional staff with career development opportunities.
• Conduct weekly meetings and/or calls with DPM and/or PM(s)
• Maintain daily contact with staff as appropriate.
• Perform after-hours duties as needed (e.g., response to critical events on property, immediate customer service concerns, etc.)

Facilities Management

• Ensure oversight of the curb appeal of the property; responsible for ensuring that the entire community (grounds, clubhouse/amenities, leasing office, model unit, buildings, etc.) is exceptionally clean and visually appealing 365 days a year and ensure that other properties under their supervision also implement these standards.
• Ensure oversight of the annual move-out/move-in (turnover) process; responsible for ensuring that all units are ready for move-in and that the process is executed according to budget.
• Collaborate with, and train DPM/PM(s) under their supervision to ensure that they are effectively utilizing resources to plan, implement, and manage the annual move-out/move-in (turnover) process.
• Ensure oversight of the day-to-day facilities management and preventive maintenance of the property.

Student and Community Development

• Ensure oversight of the development of community standards, and ensure those standards are being implemented at other properties under their supervision.
• Ensure oversight of the resident programming efforts, and ensure those efforts are being implemented at other properties under their supervision.
• Ensure oversight of individual student, staff and resident development.
• Ensure implementation of unparalleled customer service to residents and parents at all properties under their supervision.

Revenue/Profit Centers

• Oversee the effective leasing and marketing efforts of all properties under their supervision to ensure maximum occupancy and rental rate growth.
• Oversee the timely collection of rents and outstanding balances are being implemented at all properties under their supervision.
• Oversee effective management of property expenses and receivables/collection at all properties under their supervision.
• Collaborate and train DPM/PM(s) under their supervision to ensure that they are effectively managing their property’s expenses to maximize profitability.

Expenses

• Ensure DPM/PM(s) are maintaining contracts with vendors at all properties under their supervision.
• Ensure DPM/PM(s) at all properties under their supervision approve timely payment of invoices.
• Ensure DPM/PM(s) and properties under their supervision are effectively maintaining vendor contracts, invoices, and general facility management of their property, land, building, and equipment.

University Relations

• Foster and maintain relationship(s) with university representatives and affiliations.
• Maintain ongoing communication with university officials.
• Update corporate office on university relations and communications.

Supervisory Responsibilities:

• Carries out supervisor responsibilities, including interviewing, hiring, and training employees; planning assigning and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.
• Coach, train and develop a team while managing the workflow and prioritization of projects and ensuring on‑time execution and completion.

American Campus Communities Culture Commitments

• Our people are devoted to a culture of inclusion, diversity, and equality in the workplace and our communities. We are committed to intentionally executing an evolving set of goals specific to inclusion, diversity, and accountability, driven by empathetic leadership and embraced by all.
• The core of American Campus culture involves everyone being fully invested in everything that we do down to picking up the smallest piece of trash in the office and around our communities. No matter their position or duration at the organization, everyone picks up trash.
• Serve as an American Campus representative and liaison in all interactions.
• Certain activities involved in this position may be photographed and/or video and audio recorded for quality control and/or training purposes. Compliance with the Photo, Video and Voice Recording Policy is a condition of employment.

Skills, Knowledge & Expertise

Education/Experience:

• Bachelor’s degree in business; or 8 years’ experience in the student/multi‑family housing industry; or equivalent combination of education and experience.
• Skills in leasing and marketing, customer service, facility management, budgeting, supervision, business administration, public relations, residence life, and a combination of business and student development skills.
• Demonstrated leadership skills.

Job Benefits

Benefits:

• Dental
• Vision
• 401(k) with Employer Matching
• Medical & Dependent Care Flexible Spending Accounts (FSA)
• Life Insurance
• Sick Leave
• Paid Time Off
• Paid Pregnancy & Childbirth Leave
• Paid Paternity Leave
• Health Insurance
• Health Savings Account (HSA) with Employer Matching
• Short-Term & Long-Term Disability

Perks:

• Preferred Membership Pricing at Local & National Companies
• CoreGiving Volunteer Days
• Referral Program
• Charity Matching Program