Regional Business Office Manager (BOM)

MGM Healthcare Home Office; St. Louis (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO accrual

Premium holidays

Tuition reimbursement

Take-home pay up to 75%

401(k) with match

Medical/Dental/Vision/Life

Job summary

MGM Healthcare seeks a Regional Business Office Manager to lead BOMs across our SNFs in Missouri and Oklahoma. You will drive Medicaid billing, monitor cash collections, and ensure policy adherence while coordinating hiring and professional development for BOMs.

The role requires 2+ years as a SNF BOM and 3+ years Medicaid experience, with PCC experience preferred. Travel between centers within MO/OK is expected in a full-time capacity.

Qualifications

• Associates Degree or relevant work experience.
• SNF Business Office Manager with 2+ years of experience.
• 3+ years of Medicaid experience including the application process.
• Experience with PointClickCare (PCC) preferred.

Responsibilities

• Assist with hiring, onboarding, training and development of BOMs.
• Incorporate policies and procedures to guide BOMs.
• Ensure timely billing and collections for Medicaid, Private Pay, and Hospice.
• Deliver 98% cash collections on Medicaid and related accounts.
• Oversee accounts receivable reviews and month-end close activities.

Skills

Leadership/People management

Billing oversight

Medicaid experience

Travel readiness

Education

Associates Degree or relevant work experience

Tools

PointClickCare (PCC)

Job description

MGM Healthcare provides rehabilitation, skilled nursing, long-term care, assisted living, and independent living centers in Missouri and Oklahoma. Our centers provide on-site therapy and rehabilitation services - using the latest equipment and techniques - that run the gamut from physical and occupational therapy to special memory units and respite care. Our corporate office is located in St. Louis, Missouri.This position will move between facilities as needed throughout Missouri and Oklahoma.

Overview

• Reports to the Revenue Cycle Manager
• Provides leadership and oversight to the Business Office Managers at assigned centers
• Ensures that MGM Policies and Procedures are developed, maintained and implemented consistently

Pay, Benefits & Perks of Regional Business Office Manager

• Competitive Pay Based on Experience
• Immediately accrue more PTO as you work! (full-time only)
• 6 Observed Holidays with premium pay or leave + 1 Floating Holiday for full-time employees
• Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees

Responsibilities

• Assists with hiring, onboarding, training and continuing professional development of BOMs
• Incorporates best practices into MGM’s Policies and Procedures and uses them to develop and guide BOMs
• Timely billing and collections of Medicaid, Private Pay, and Hospice for MGM’s Skilled Nursing Facilities (SNFs)
• Delivers a minimum of 98% cash collections on Medicaid, Medicaid Pending and Private Pay residents
• Conduct consistent and timely accounts receivable reviews with a focus on delivering successful billing and collection results
• Assist with month-end close activities including RAM workflow, census reconciliation, proper cash posting
• Oversee Resident Account Trust Accounts (i.e. RFMS), resident refund requests
• Ensure successful Medicaid application process

Requirements

• Associates Degree or relevant work experience
• At least two (2) years of experience as SNF Business Office Manager
• At least three years of experience with Medicaid, including the application process
• Experience using PointClickCare (PCC) preferred

Competencies

• Action oriented
• Drive for results
• Organized and planful
• Developing direct reports
• Approachable

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Travel Requirements:

• Willingness and ability to travel between centers is required.

Position Type/Expected Hours of Work

• This is a full-time management position. Days and hours of work are Monday through Friday.
• Occasional evening and weekend work may be required as job duties demand.

EEO Statement

• MGM Healthcare provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics(“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.