Regional Business Development Manager

Caliber Holdings LLC; Texas; On-site; USD 60,000 - 90,000; Full time

Job summary

Caliber Collision is seeking a capable sales/account management professional for the Protech organization in Texas. You will develop new retail business through consultative sales, assist customers with onboarding, and build long-term client relationships through regular visits and communications.

You will advise clients on products and industry updates, work to meet monthly volume targets, and coordinate with operations to ensure satisfaction. Travel up to 50% is required.

Qualifications

• Minimum 2–4 years in sales, account management, or similar.
• High school diploma or equivalent; higher education preferred.
• Excellent interpersonal and written/verbal communication skills.
• Strong organizational and follow-up abilities.
• Entrepreneurial mindset and drive to meet company targets.
• A valid driver’s license is required.
• Willingness to travel up to 50%.

Responsibilities

• Bring on new retail business through a structured consultative sales approach.
• Assist new customers with account setup and training to maximize sales and satisfaction.
• Develop and maintain long-term client relationships via visits, calls, and materials.
• Advise existing clients on products and industry updates; assess client needs.
• Collaborate with customers to meet monthly volume targets and monitor service and performance.
• Coordinate with operations to ensure satisfaction and hand off account management as needed.
• Liaise between accounts, staff, and AR to maintain healthy financial relationships.
• Use customer feedback to suggest product or service improvements.

Skills

Sales experience

Account management

Interpersonal communication

Organizational skills

Travel up to 50%

Education

High school diploma or equivalent

Associate/Bachelor's preferred

Job description

Service Center CSCS TX Essential Job Duties:

• Bring on new retail business to the Protech organization through a structured consultative sales approach.
• Provides assistance to new customers for account set up and training support required to maximize sales, profits, productivity and customer satisfaction
• Develops and maintains productive, long-term client relationships through visitation, phone calls, letters, and corporate support materials
• Serves as an advisor for existing clients, consulting in current products, industry updates and determine individual client needs
• Work closely with customers to increase and/or maintain monthly volume targets as well as monitor service, delivery and performance
• Work with operational counterparts to ensure customer satisfaction, meeting of commitments and eventual hand off of account management responsibilities
• Acts as liaison between accounts, company staff, and Accounts Receivable department to build and maintain healthy financial relationships
• Use customer feedback to recommend modifications to products and/or services

Skill/Requirements:

• Minimum 2 to 4 years sales, account management or similar experience
• High school diploma or equivalent required. Associate or Bachelor's degree preferred.
• Excellent interpersonal and written/verbal communication skills
• Solid organizational and follow up skills
• Demonstrated ability to attain high levels of internal and external customer satisfaction
• Entrepreneurial spirit - finding creative ways to accomplish the company goals within set parameters.
• A valid Driver’s license is required
• Availability to travel up to 50%
• Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.

About Caliber

Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500+ employees) category, recognizing Caliber for going above and beyond to make a positive impact.

With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely - and back to the rhythm of their lives - every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday.

Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact [e-mail].