Regional Banker & Teller: Customer Loyalty Builder

PNC Financial Services Group, Inc.; Mountain Lakes (NJ); On-site; USD 41,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with match

Paid holidays

Vacation days

Job summary

PNC Financial Services Group, Inc. in Mountain Lake, NJ (HUB) seeks a BSS-RRT to manage customer experiences, identify opportunities to improve financial wellbeing, and build loyalty while expanding share of wallet through proactive sales and service.

This in-office role emphasizes collaboration with ecosystem partners to drive revenue and customer loyalty, delivering PNC solutions. Requires 1+ year of related experience; no degree required.

Qualifications

• Roles at this level typically do not require a university degree or high school diploma, but related experience is preferred.
• Typically requires 1+ years of related experience.
• In lieu of a degree, a combination of education, certifications, and experience may be considered.

Responsibilities

• Manage the customer experience by identifying opportunities to improve a customer's financial wellbeing and loyalty.
• Participate in proactive sales and service activities and identify referral opportunities.
• Collaborate with ecosystem partners to grow customer's share of wallet and drive revenue.
• Deliver PNC solutions and position products to meet customer needs during internal and outbound interactions.
• Educate customers on managing financial transactions using technology and available tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Mountain Lake, NJ (HUB) seeks a BSS-RRT to manage customer experiences, identify opportunities to improve financial wellbeing, and build loyalty while expanding share of wallet through proactive sales and service.

This in-office role emphasizes collaboration with ecosystem partners to drive revenue and customer loyalty, delivering PNC solutions. Requires 1+ year of related experience; no degree required.