Regional Area Maintenance Manager (Fulfillment & Operations)

Amazon; Richmond (VA); On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon is seeking a Regional Area Maintenance Manager in Richmond, VA to lead maintenance teams responsible for safety, reliability, and operational excellence across the region. You will develop maintenance strategies, oversee preventative programs, and coordinate with operations to keep MHE and robotics running smoothly.

Travel up to 80% will be required; you will mentor technicians and automation engineers, ensure compliance with safety standards, and manage external contractors while

Qualifications

• Bachelor's degree or 2+ years of Amazon experience.
• Electrical/Mechanical Engineering, Engineering Technology, or Reliability Engineering degree or 2+ years Amazon RME experience.
• Flexibility to work a varied schedule including weekends/nights/holidays.
• 4+ years of industrial maintenance experience.
• 2+ years of direct leadership/supervisory experience.
• 2+ years of CMMS experience.
• 2+ years of Microsoft Office products experience.

Responsibilities

• Provide leadership and mentorship to service technicians and automation engineers.
• Ensure safety protocols are strictly followed during maintenance activities.
• Design and implement preventive maintenance programs and coordinate with external contractors.
• Monitor MHE metrics and analyze system performance with relevant teams.
• Domestic travel up to 80% to provide escalation support within the region.

Skills

Leadership

CMMS

Industrial maintenance

Safety compliance

Team management

Education

Bachelor's degree or equivalent Amazon experience

Electrical/Mechanical Engineering or Reliability Engineering

Tools

CMMS

Microsoft Office

Job description

Job ID: 10484922 | Amazon.com Services LLC

Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. The Reliability & Maintenance Engineering (RME) team are the business partners that work tirelessly behind the scenes to make it happen. We drive continuous improvement and maintain all the robotics and material handling equipment (MHE) to ensure our customers are met with the Amazon smile. Come join us on our journey!

About the Role

As a Regional Area Maintenance Manager, you will transform workplace environments in your region by leading dynamic maintenance teams that ensure safety, efficiency, and operational excellence. In this critical role, you'll develop maintenance strategies, solve complex challenges, and create a supportive work culture that empowers technicians to perform at their best. You will blend strategic planning, hands‑on problem‑solving, and team leadership. You will navigate between managing preventative maintenance programs, coordinating with operations teams, and responding to emergencies that require quick, decisive action while also balancing proactive planning with real‑time problem resolution.

What Do We Offer?

Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: We provide lightweight fire‑resistant daily wear and composite toe safety shoes for your safety!

Key Job Responsibilities

• You will provide leadership and mentorship to a team of service technicians and automation engineers, fostering professional growth and performance
• You will ensure rigorous adherence to safety protocols and procedures during maintenance activities across your region
• You will design and implement comprehensive preventative maintenance programs across your region that enhance operational efficiency, as well as manage and coordinate external contractors while maintaining high-quality service standards
• You will monitor Material Handling Equipment (MHE) metrics and partner with applicable teams to address system performance issues and provide analysis across all operations
• You will travel domestically up to 80% to provide escalation support and guidance within your region

Basic Qualifications

• Bachelor's degree, or 2+ years of Amazon experience
• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, or Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 4+ years of industrial maintenance experience
• 2+ years of direct leadership/supervisory experience
• 2+ years of Computerized Maintenance Management System (CMMS) experience
• 2+ years of Microsoft Office products and applications experience

Preferred Qualifications

• Six Sigma Black Belt Certification, or Master's degree
• Experience working with Material Handling Equipment (MHE) integrators
• Experience maintaining material handling equipment and integrated systems
• Experience in project management
• Experience with statistical analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Preferred Qualifications

• Six Sigma Black Belt Certification, or Master's degree
• Experience working with Material Handling Equipment (MHE) integrators
• Experience maintaining material handling equipment and integrated systems
• Experience in project management
• Experience with statistical analysis

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSU) . Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, VA, Richmond - 91,800.00 - 137,700.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.