Regional Account Manager

American Express; United States; Remote; USD 85,000 - 157,000; Full time

Benefits offered by this job

The #TeamGBT Experience

Flexible benefits

Travel perks

Learning platform access

Inclusion Groups

Job summary

Amex GBT Egencia's Enterprise segment is seeking a Regional Account Manager in the United States to manage a portfolio of corporate clients, build strategic relationships, and grow share of travel spend.

You will collaborate with global account managers, develop short and long-term plans, analyze client feedback, and support program launches, with 25-30% travel and a base US salary range between $84,700 and $157,300 depending on experience.

Qualifications

• Experience in account management and online booking tools is preferred.
• Knowledge of the Corporate Travel industry is a plus.
• Ability to analyze data and make strategic recommendations.

Responsibilities

• Develop short and long-term business plans for program development.
• Aggregate and communicate client feedback to support product development.
• Build and maintain mutually beneficial client relationships to drive savings and revenue.
• Conduct regular business reviews and provide program improvement recommendations.
• Support sales and implementations to ensure successful program launches.

Skills

Account management

Online booking tool

AI literacy

Data analysis

Time management

Travel industry knowledge

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As Regional Account Manager, you will play a meaningful role as we continue to grow and expand our client base within Amex GBT Egencia's Enterprise segment. The role will be responsible for handling a portfolio of corporate clients, develop strategic relationship with those clients, and growing the share of travel spend with Amex GBT Egencia. The Regional Account Manager will also need to show revenue growth, long-term profitability and client retention.

What You’ll Do

Collaborate with internal and external stakeholders (including, but not limited to global account managers) to develop and coordinate short and longterm business plans and other key strategies for program development and maturity. Aggregate, analyze and communicate client feedback to support future product development initiatives Build and maintain a mutually beneficial relationship by offering products and services that provides savings and improvements for the customer and additional revenue for Egencia Conduct regular business review that measure progress towards travel program goals, and provide recommendations on further program improvements through a formal action plan Provide support to sales and implementations to ensure a successful program launch Collaborate and complete tasks and projects in a team-based environment and find opportunities to support them

What We’re Looking For

Experience in account management, online booking tool, Corporate Travel industry a plus. Exceptional knowledge within AI literacy and ability to articulate the benefits and impact to business travel Ability to analyze data and make strategic recommendations Comfortable working under pressure Welcomes the challenge of a fast-paced changing environment Demonstrated ability to understand, market and support online product Ability to create, manage and deliver high caliber action plans Strong communication skills to concisely communicate key issues and results in a manner appropriate to the audience Ability to recognize changes in customer behaviors and take appropriate actions Excellent time management, organizational and multi-tasking skills Ability to travel 25-30% Due to business needs, candidates based in Eastern timezone preferred Location United States

The US national base salary range for this position is from $84,700.00 - $157,300.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a sales incentive plan based on specific sales' roles. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

• The #TeamGBT Experience
• Work and life: Find your happy medium at Amex GBT.
• Flexible benefits are tailored to each country and start the day you do.
• These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT.
• You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;