Regional Account Manager

Royal-Cup,-Inc.; Oklahoma City (OK); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401(k) with company match

Life and disability insurance

FSA plan

Tuition reimbursement

Paid holidays and vacation

Remote work opportunities

Job summary

Royal Cup, Inc. is seeking a Regional Account Manager in Oklahoma City, OK to drive retention and growth of regional accounts and to expand high-impact opportunities nationwide.

You will manage pricing, contracts, and cross-functional execution to deliver profitable solutions for foodservice and hospitality partners. Ideal candidates have 3+ years in sales/account management, strong communication, and the ability to travel as needed.

Qualifications

• 3+ years of sales or account management experience preferred.
• Strong communication and presentation abilities.
• Bachelor’s degree in business or related field is desirable.

Responsibilities

• Manage regional accounts and support national chain accounts.
• Maintain an active pipeline to achieve sales targets.
• Develop customer programs and negotiate contracts with internal teams.
• Monitor pricing, margins, and profitability to aid customer satisfaction.
• Collaborate with cross-functional teams to align goals.
• Complete administrative tasks including CRM updates.

Skills

Sales

Account management

Communication

Presentation skills

Travel readiness

Education

Bachelor’s Degree in Business or related field

Job description

At Royal Cup, we embody a winning spirit that extends far beyond friendly competitions and games. We believe in achieving victory in everything we do, and as a united team, we know there is not a challenge we can't conquer.

While luck may play a small role, true success comes from having a clear vision, a strong mission, and unwavering standards. These foundational elements lie at the heart of our employees' ongoing experience as valued “Cuppers.”

Our vision is to become the Chosen Partner to Customers Nationwide, establishing ourselves as the proven industry leader in sourcing, roasting, blending, and distributing exceptional coffee, tea, and affiliated beverages. To accomplish this, we hold ourselves accountable to a set of industry-leading standards that revolve around enhancing our customers' experiences and driving operational excellence. We can’t accomplish this without a dedicated team across the nation who are committed to living out our standards each day.

Our standards are what set us apart. They guide our actions, shape our culture, and fuel our success.

• One Team, One Cup: Respect for one another, our customers, and our prospects. No Silos, each of us working together for the good of the whole.
• VICTORS, Not Victims: Challenges are opportunities in disguise. We are problem solvers who approach obstacles with optimism, turning them into steppingstones for growth and success.
• AS IF: All change happens by the “As If” principle. We act, speak, and think “as if” until we become the embodiment of our vision.
• Patience, Fortitude, and Resiliency: We have the patience to stay on our path and tolerate obstacles until we get the desired outcome, the fortitude to answer why we do what we do, and the resiliency to bounce back from setbacks.
• Nitty Gritty: We maintain an unwavering focus on the tasks at hand, ensuring that what needs to be accomplished today aligns with our longer-term objectives.
• Match Me!: A byproduct of all of our other standards. It is bringing the best version of ourselves to work each day, embodying our standards, and holding everyone around us accountable to them.

Join us, embrace our winning mindset, and embark on a fulfilling career that will leave an indelible mark on our industry and the lives of our customers. Together, we will redefine what it means to be the best.

One Team, One Cup!

Benefits at Royal Cup

We want our benefits to work for you.

Employee and Family Wellness

Health, Dental, and Vision plans are available to help keep you and your family healthy and happy!

Employee Assistance Program

For the times when things just “aren’t right” - help is available to you and your family.

Disability Coverage

Whether for a short period or for a long period, we make sure you have coverage.

Life Insurance

Company-paid life insurance is provided for all employees. Optional term life coverage and Accidental Death & Dismemberment amounts are available as well.

Retirement Savings

Employee 401(k) participation with annual Company matching contributions will help prepare you for future retirement!

Tuition Reimbursement

We want to support your higher education goals!

Paid Vacations and Holidays

We believe our employees need to relax, rejuvenate, and get ready to re-engage.

Flexible Spending Account Plan

The FSA Plan allows you to save significant amounts on your medical (includes dental and vision) expenses and dependent care expenses.

Other Benefits

Smoking cessation program (free to employees and family), Jury duty leave, military service leave, and paid funeral leave, Uniforms are provided for certain positions, Discounts on employee purchases

The Royal Cup, Inc. Health Insurance Plan provides these links to access machine readable files as required by the Transparency in Coverage Rule. The files include negotiated service rates and out-of-network allowed amounts. The files are formatted to allow researchers, regulators, and application developers to access and analyze healthcare pricing data more easily. Contact, Human Resources, [e-mail] if you encounter technical issues with the links.

With a combination of perks, benefits, social activities, and learning opportunities, we invest every day in our most important asset: our people.

Position:Regional Account Manager

Location: Oklahoma City, OK

Job Id:1008

# of Openings:1

COMPANY PROFILE:

Royal Cup, Inc. is the proven leader in sourcing, roasting, blending, and distributing high-quality coffees and fine teas since 1896 and is the chosen partner for restaurants, hotels, offices, and commuters across the country. We are a family-owned business rooted in a longstanding tradition of coffee roasting excellence that takes pride in our unparalleled dedication to customer care.

We are a large, privately held national importer, roaster, and distributor of coffees, teas, and related products that have been in business for more than 125 years. Royal Cup, Inc. currently provides products, equipment, and service to restaurants, hotels, convenience stores, businesses, and individuals throughout the United States, and we are growing!

At Royal Cup, Inc. having a customer-centric focus is not simply a motto; our employees believe we each have a responsibility to provide outstanding service to our customers. Our customer-centric focus results in actions we live by that not only retain our current customer base but grow our presence with new, high-impact accounts across the country based on exceptional products and service.

We believe serving our customers well, serves us well. We are results-oriented and strive to not only retain our current customer base but grow our presence with new, high-impact accounts across the country by offering exceptional products and service.

Royal Cup Coffee and Tea strives to be sustainably minded and a good corporate steward in all business endeavors. It is also what others expect of us – our employees, our customers and vendors, our local communities, and the coffee and tea industry we help represent. This mindset permeates the actions we take today for tomorrow.

BENEFITS:

Royal Cup Coffee offers a competitive compensation plan and a comprehensive benefits program. On top of being a part of a well-caffeinated team, the benefits program includes healthcare, dental, vision, 401(k), company-paid life and disability insurance, Flexible Spending Account plan, select tuition reimbursement, paid parental leave, remote work opportunities, paid holidays, and vacation time. We also provide ongoing training that is designed to provide maximum success for our employees.

Royal Cup is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status. For individuals with disabilities who would like to request an accommodation,please contact us at 1-800-366-5836 .

POSITION SUMMARY & RESPONSIBILITIES:

The Regional Account Manager reports to the Regional Sales Director and has a high level of visibility within the organization and within the client network.This market is a key, strategy growth area for Royal Cup’s ORS team. This role will primarily manage accounts for retention, growth, and achievement of sales targets as well as targeting and selling new accounts as assigned.

Key responsibilities include:

• Manage assigned regional accounts and/or support National chain accounts.
• Maintain an active pipeline of prospects and opportunities necessary to achieve sales goal.
• Manage customer pricing and margins accurately, timely, in accordance with company processes, and in a manner, which aids customer satisfaction and improved company profitability
• Develop customer programs and agreements using the ORS defined process and guidelines. Develop and negotiate customer contracts in coordination with Director, Sales Support Manager, Div. VP and CFO as required.
• Manage any assigned expenses to goal or budget.
• Communicate and collaborate effectively with all cross functional team members such as Sales Operations, Sales Support, Distribution, Regional Sales, and Service as well as across other company departments to achieve alignment, profitable growth, and targeted financial results.
• Perform all administrative assignments, including updating the C4C/CRM system, and other responsibilities as required.

All other duties as assigned

POSITION REQUIREMENTS:

• Bachelor’s Degree (preferably in Business, or a similar discipline) or and/or the equivalent in education and work experience.
• Minimum of 3+ years sales/account management experience preferred
• Coffee experience is a plus.
• Proven track record of retaining business and acquiring new business.
• Excellent oral, written, and presentation communication skills.
• Ability to travel as required and periodically requiring overnight stay to attend meetings, trade shows, training, and other work‑related events as scheduled.
• Some physical requirements may include
  • Frequent sitting, standing, walking, reaching, typing, reading, talking, and hearing.
• Ability to successfully complete the pre‑employment process.

Discover how we combine our expertise in product, equipment, distribution & service to create a customized beverage solution that is right for your company.

Over the past 100 years, Royal Cup has grown from its small, hometown roots to become a major importer, roaster and distributor of premium coffees and teas.