Regional Account Director (RAD)

Fulgent Genetics; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Inform Diagnostics, a Fulgent Genetics Company, seeks a Regional Account Director to lead growth and retention across base accounts in a multi-specialty setting. You will work cross-functionally to close opportunities, manage physician-group relationships, and drive regional sales strategies.

The role requires 5+ years in healthcare account management, about 75% travel, and the ability to train and onboard new sales staff while meeting quotas and delivering training solutions.

Qualifications

• 5+ years in healthcare account management, sales, and training.
• Ability to travel ~75% and work flexible hours.
• Proven ability to manage multiple key accounts and relationships.
• Valid driver’s license with overnight/air travel capability.
• Strong understanding of physician group needs and pathology service solutions.
• Self-starter who can work autonomously and drive results.

Responsibilities

• Establish and maintain relationships within base accounts and identify growth opportunities.
• Execute client retention and penetration strategies for assigned regions.
• Use CRM to manage pipeline, feedback, and retention plans.
• Develop, deliver, and oversee sales training initiatives with leadership.
• Participate in webinars and conferences; represent company at events.
• Meet all quotas and contribute to territory growth.

Skills

Healthcare sales

Account management

Relationship building

Travel readiness

MS Office Suite

SharePoint

Learning management systems

Communication

Education

Bachelor’s Degree

Tools

Microsoft Office

SharePoint

LMS platforms

Job description

About Us

Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology, urologic pathology, hematopathology, and breast pathology. Founded in 2011, our parent entity, Fulgent Genetics, has evolved into a premier, full-service genomic testing company built around a foundational technology platform. Through our diverse testing menu, Fulgent is focused on transforming patient care in oncology, anatomic pathology, infectious and rare diseases, and reproductive health. We believe that by providing a wide range of effective, flexible testing options in conjunction with best-in-class service and support, we can redefine the way medicine is managed for patients and clinicians alike. Since integrating with our therapeutic development business, Fulgent is also developing drug candidates for treating a broad range of cancers using a novel nanoencapsulation and targeted therapy platform. By merging our fields of expertise, we aim to become a fully integrated precision medicine company.

Summary Of Position

The Regional Account Director (RAD) is a robust client retention position with a primary focus on penetration and growing business within established base accounts. Works cross-functionally as an SME in one or more specialty areas (Derm, GI, and/or GU). Responsible for all aspects of the sales process including gaining access to the physician group executives, developing/executing account strategies, driving sales presentations, and closing growth opportunities within an assigned region. Assists with onboarding and training of newly hired sales team members.

Key Job Elements

• Establish, build, and maintain relationships within assigned base accounts while monitoring account health and targeting strategic opportunities for penetration.
• Execute client retention and penetration strategies, ensuring clients utilize IDX resources to the fullest potential.
• Utilize daily quota achievement tool to identify overall territory performance vs. target, as defined by leadership.
• Drive incremental business by implementing a gap analysis approach, identifying non-IDX targeted physicians.
• Maintain and provide documented feedback, retention strategies, and opportunity pipeline within D365 (CRM).
• Participate in webinars, conferences, and other corporate events as applicable.
• Develops, oversees, and designs sales training programs; liaises with sales leaders to build robust training solutions.
• Demonstrates "Core" level knowledge of anatomical pathology, technology solutions, and competitive strategies through the use of company resources including on-the-job training, in-house literature, marketing material, and sales brochures.
• Meet all quotas assigned by management.

Qualifications

Knowledge / Experience

• Approximately 75% travel and the ability to work flexible hours when required.
• Bachelor’s Degree from an accredited University is required.
• Minimum five plus (5+) years’ combined experience in health care account management, sales, and training required.
• Experienced sales professional with the ability to develop and manage a myriad of relationships within key accounts and holds a broad understanding of the healthcare industry.
• Valid driver’s license and ability to do overnight and air travel required.
• Possess a high degree of understanding of the client relationship with Physicians, their needs, and how we can provide service and technology solutions for their pathology needs.
• Demonstrated decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers.
• Self-starter with a strong sense of ownership and the ability to work autonomously.
• High energy, enthusiastic, and motivational style.
• Tactical and strategic thinker.
• Able to embrace and lead change management.
• Meet all quotas assigned by management.
• Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Outlook, as well as SharePoint and learning management systems.
• Drive for Results (Service, Quality, and Continuous Improvement) - Ensure procedures and processes are in place that lead to delivery of quality results and continually reassess their effectiveness to achieve continuous improvement within predetermined timeframes.
• Teamwork – Commitment to the successful achievement of team and organizational goals through a desire to participate with and help other members of the team.

Environment

Fulgent Therapeutics LLC is an Equal Employment Opportunity Employer.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term “qualified individual with a disability” means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.

For California residents, please see the link below to access our CCPA Privacy Notice.

CCPA Privacy Notice for California Residents

https://tinyurl.com/FulgentCCPA

Please note that Fulgent (and its affiliated companies, including Inform Diagnostics and CSI Laboratories) does not accept unsolicited information and/or resumes from search firms or agencies for our job postings. Search firms or agencies without an applicable contract and/or express approval to recruit for the role in question — that choose to submit a resume or client information to our career page or to any employee of Fulgent — will not be eligible for payment of any fee(s), and any associated shared data will become the property of Fulgent.