Region Program Office Manager

FDOT; Fort Lauderdale (FL); On-site; USD 59,000 - 72,000; Full time

Job summary

The Florida Department of Children and Families – Office of Economic Self-Sufficiency in Fort Lauderdale seeks a Region Program Office Manager to lead the region's ESS program and report to the Regional Program Director.

The role oversees staff, policy interpretation, training, data management, and performance improvements, with a focus on collaboration with community partners and ensuring service quality.

Qualifications

• At least five years experience in OESS.
• Two years of management experience.
• Ability to speak/read/write Spanish/Creole/French or other language may be considered.

Responsibilities

• Leads the Regional Economic Self-Sufficiency Program office.
• Oversees policy interpretation, training, data management, and quality assurance.
• Supervises Operations and Management Consultant Managers.
• Plans program development and coordinates with regional operations for performance.
• Ensures timely collaboration with communities and external partners to meet program goals.

Job description

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Requisition No:884884

Agency: Children and Families

Working Title: Region Program Office Manager

REGION PROGRAM OFFICE MANAGER - ESS - SES

Florida Department of Children & Families – Office of Economic Self-Sufficiency

If you are a current employee of the Florida Department of Children and Families, a State of Florida Government Agency, you can apply for this opportunity. Only employees of the Florida Department of Children & Families will be considered.

Location: The position will be filled in Fort Lauderdale.

Annual Salary: $65,000.Internal salary appointments are determined according to DCF Salary policy.

Position Description: This is highly responsible managerial position charged with leading the activities of the Regional Economic Self-Sufficiency Program office. The incumbent reports directly to the Regional Program Director and is responsible for program planning. The Program Manager provides leadership and support to the region’s program office staff and direct supervision of the Operations and Management Consultant Managers responsible for quality assurance, training, policy, and data management and analysis.

Typical Duties:

COMMUNICATION: Demonstrates models and reinforces the agency's values of integrity, accountability, quality, urgency, responsiveness, choice empowerment, personal responsibility, collaboration, innovation and state fundamental values of fairness, cooperation, respect, commitment, honesty, excellence and teamwork. Maintains effective working relationships with operational and Program Office staff to ensure coordination and delivery of operational support to meet program goals. Works with community and other external and internal resources to support the Economic Self-Sufficiency programs. Represents the Region on community and or agency committees. Meets with community agency representatives to identify issues and ensures coordination between agencies. Responds to requests, inquiries, and complaints from the community in a timely manner.

SUPERVISION: Manages and provides leadership, guidance, and supervision to all direct reports responsible for policy interpretation and dissemination, quality assurance activities, the development and delivery of training, and data management and analysis. Supports and exemplifies a positive and ethical work environment which allows all employees to achieve their full potential in carrying out the agency's mission and values.

Ensures succession planning by identifying an individual and an alternate that can be trained and coached as potential replacements. Utilizes those individuals as back-ups and provides developmental opportunities for those individuals. Ensures that all subordinates similarly develop back-ups that are appropriately trained. Maintains a workplace atmosphere that promotes and rewards creativity, innovation and performance.

PROGRAM PLANNING AND DEVELOPMENT: Directs Economic Self-Sufficiency Program quality assurance and quality improvement plan activities within the Region. Serves as a Change Agent and manages the development of new Economic Self-Sufficiency programs and improvements in existing programs to meet customer needs more effectively and efficiently. Coordinates Program Office activities and strategic planning efforts, and works in partnership with operations to ensure performance planning is achieved. Participates in regional and or circuit performance reviews as directed by the Economic Self-Sufficiency Program Director. Directs program office staff to work closely with operational units to develop innovative and sound strategy for improved program performance.

PROGRAM SUPPORT AND TECHNICAL ASSISTANCE: Directs and coordinates appropriate, timely, and effective training to operational staff, providers and community partners within the region. Coordinates data collection and analysis to assess and improve regional performance in key indicators. Provides insight and analysis on system and performance gaps and ensures the dissemination of data and reports that provide substantive information on program performance and activities. Ensures program office staff work in collaboration with operational management teams in the development of Management Evaluation (ME) and Food and Nutrition Services Corrective Action Plans (CAP). Maintains regional CAPs and initiates monitoring activities to ensure compliance.

BUDGET AND FISCAL RESPONSIBILITY: As directed by the Economic Self-Sufficiency Regional Director the incumbent serves as a budget entity team member; identifies budgetary problems, recommend solutions, and coordinates expenditures in accordance with established procedures.

Performs other related duties as directed.

Minimum Qualification: At least five years experience in OESS and 2 years of management experience.

Special note:

State of Florida Employment applications must reflect most current position and all previous employment history in order to receive full consideration.

Some Agency positions may require successful completion of pre-interview assessment or work sample prior to interview

Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview

Preference will be given to applicants with Office of Economic Self-Sufficiency experience

It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location: FT LAUDERDALE, FL, US, 33309

Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.