Region Dealer Development Manager

Kenworth Truck Co.; Kirkland (WA); Remote; USD 119,000 - 186,000; Full time

Benefits offered by this job

401k with company match

Pension plan

Paid time off

Holiday pay

Tuition reimbursement

Medical, dental, and vision insurance

FSA/HSA

Disability insurance

Life insurance

Employee assistance program (EAP)

Job summary

Kenworth Truck Company is seeking a Region Dealer Development Manager. The role oversees expansion, improvement plans, and performance across Dealer Principals to maximize uptime, representation, customer satisfaction, and profitability.

It supports interactions with Sales, Service, Credit, PACCAR Parts, PACCAR Financial and PacLease, and requires travel up to 60% with a preference for a Central Time Zone location.

Qualifications

• Bachelor’s degree required, preferably in a business-related field; MBA is a strong plus.
• Minimum 8 years’ related business experience required, preferably in territory development, small business consulting, credit analysis, or dealership management in commercial truck or heavy equipment.
• Strong personal computer skills, including Excel and PowerPoint required.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills including the ability to develop trusting business relationships with assigned accounts.
• Excellent negotiation skills.
• Previous experience with discounted cash flow analysis, financial modeling, and Proforma analysis is a strong plus.
• Willingness and capability to travel within the USA and Canada approximately 40-60% of the month.

Responsibilities

• Identify network expansion opportunities to Dealer Principals and assist them with establishing high quality Kenworth dealerships, TRP stores, and mobile service representation in a timely manner.
• Develop, negotiate and implement dealership improvement action plans with Sales, Service, Credit, PACCAR Parts, PACCAR Financial and PacLease to maximize PACCAR market representation.
• Schedule business reviews with each assigned Dealer. These meetings will be run by the Region Dealer Development Manager in partnership with the dealer.
• Partner with assigned Dealers to improve service excellence with each assigned Dealer through published programs including PremierCare Gold, Dealer Excellence, and Service Management.
• Use the Dealer Agreement renewal process to leverage improved dealership performance.
• Develop financial proforma models to assist Dealers in developing successful business strategies.
• Work with assigned Dealers to substantially improve or permanently close facilities in the bottom 5%.
• Serve as a trusted business consultant to Dealer Principals and senior dealership personnel to improve customer support, PACCAR performance, and dealership profitability.
• Manage ownership transitions as needed to minimize underperforming dealerships or dealers choosing to exit the network.
• Champion Kenworth’s Identity and Facility Standards consistently across assigned territories.
• Work with Dealer Successor Candidates and guide them through the PACCAR approval process.
• Assist Dealers to develop and deliver business presentations to senior PACCAR management.

Skills

Negotiation

Relationship building

Verbal and written communication

Territory development experience

Dealership management experience

Financial modeling

Cash flow analysis

Premium client management

Education

Bachelor’s degree

MBA

Tools

Excel

PowerPoint

Job description

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Kenworth Truck Company

Kenworth Truck Company, founded in 1923, is the manufacturer of The World’s Best® heavy and medium duty trucks. With an excellent heritage of quality, innovation and technology, Kenworth has played an essential role in the development of trucks that are more fuel efficient, productive, and economical to operate. Today, Kenworth is leading transportation innovation with the introduction of battery-electric vehicles, exploration of fuel cell electric powertrains, and autonomous driving systems. Kenworth is committed to fostering an environment of diversity, equality and inclusivity in the workplace.

Requisition Summary

Kenworth Truck Company is seeking a Region Dealer Development Manager. This position will be responsible for identifying and qualifying internal and external growth opportunities to assigned Kenworth Dealers to maximize customer uptime, Kenworth representation, customer satisfaction, and profitability.

This position can be remote or based at our Kirkland Division and requires up to 60% travel. The qualified candidate may be located anywhere in the continental U.S.; however, a Central Time Zone location is preferred

Here’s What You Will Do In This Role:

• Identify network expansion opportunities to Dealer Principals and assist them with establishing high quality Kenworth dealerships, TRP stores, and mobile service representation in a timely manner.
• Develop, negotiate and implement dealership improvement action plans with Sales, Service, Credit, PACCAR Parts, PACCAR Financial and PacLease to maximize PACCAR market representation.
• Schedule business reviews with each assigned Dealer. These meetings will be run by the Region Dealer Development Manager in partnership with the dealer.
• Partner with assigned Dealers to improve service excellence with each assigned Dealer through published programs including PremierCare Gold, Dealer Excellence, and Service Management.
• Use the Dealer Agreement renewal process to leverage improved dealership performance.
• Develop financial proforma models to assist Dealers in developing successful business strategies.
• Work with assigned Dealers to substantially improve or permanently close facilities in the bottom 5%.
• Serve as a trusted business consultant to Dealer Principals and senior dealership personnel to improve customer support, PACCAR performance, and dealership profitability.
• Manage ownership transitions as needed to minimize underperforming dealerships or dealers choosing to exit the network.
• Champion Kenworth’s Identity and Facility Standards consistently across assigned territories.
• Work with Dealer Successor Candidates and guide them through the PACCAR approval process.
• Assist Dealers to develop and deliver business presentations to senior PACCAR management.

Skills / Competencies:

• Bachelor’s degree required, preferably in a business-related field; MBA is a strong plus
• Minimum 8 years’ related business experience required, preferably in territory development, small business consulting, credit analysis, or dealership management in commercial truck or heavy equipment
• Strong personal computer skills, including Excel and PowerPoint required.
• Excellent verbal and written communication skills
• Excellent interpersonal skills including the ability to develop trusting business relationships with assigned accounts
• Excellent negotiation skills
• Previous experience with discounted cash flow analysis, financial modeling, and Proforma analysis is a strong plus
• Willingness and capability to travel within the USA and Canada approximately 40-60% of the month

Additional Job Board Information

Why work for PACCAR/Kenworth?

• Global Fortune 500Company with a wide array of growth and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their fields
• Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks

As a U.S. PACCAR employee, you have a full range of benefit options including:

• 401k with up to a 5% company match
• Fully funded pension plan that provides monthly benefits after retirement
• Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
• Tuition reimbursement for continued education
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Paid short-and long-term disability programs
• Life and accidental death and dismemberment insurance
• EAP services include wellness plans, estate planning, financial counseling and more

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for the Region Dealer Development Manager is $119,100 - $186,300 annually. Additionally, this role is eligible for the full range of benefit options listed above.