Refrigeration Service Engineer

JLL; United States; Remote; USD 48,000 - 72,000; Full time

Job summary

JLL is seeking a skilled Retail/Commercial Refrigeration Service Engineer to maintain and repair commercial refrigeration systems across retail locations in the UK. The role covers PPM, breakdowns, installation, and on-call support, with emphasis on safety and regulatory compliance.

Ideal candidates will have a valid F-Gas Category 1 certification, NVQ in Refrigeration & Air Conditioning, CO2 systems knowledge, and a full UK driving licence.

Qualifications

• F-Gas certification (Category 1) – essential.
• NVQ Level 2 or 3 (or equivalent) in Refrigeration & Air Conditioning.
• Knowledge of CO₂ refrigeration systems (transcritical/subcritical).
• Full UK driving licence.

Responsibilities

• Carry out planned preventive maintenance (PPM), reactive callouts, and emergency breakdown repairs on commercial refrigeration equipment.
• Remote packs and condensing units
• Cold rooms, chillers, and freezers
• Integral display cabinets
• HVAC/refrigeration hybrid systems (where applicable)
• Diagnose and repair mechanical and electrical faults in refrigeration systems.
• Perform installation and commissioning of new refrigeration equipment and systems.
• Ensure compliance with F-Gas regulations, health & safety standards, and company procedures.
• Maintain accurate service records, reports, and documentation via digital job management systems.
• Provide excellent customer service on-site, liaising with clients, store managers, and head office contacts to ensure clear communication and timely updates.
• Participate in an on-call rota to support emergency breakdowns outside of standard working hours.
• Maintain company vehicle, tools, and equipment in good working condition.

Skills

F-Gas cert

CO2 knowledge

Fault diagnosis

Driving licence

Education

NVQ in Refrigeration & AC

Tools

SCM

Hussmann

AHT

CO2 systems know-how

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Retail-Commercial Refrigeration Service Engineer

Role Level

Professional

Location

UK

Relationships

Region Service Manager

Position Summary

We are seeking a skilled Retail/Commercial Refrigeration Engineer to join our team, responsible for the, maintenance, and repair of commercial refrigeration systems across retail locations throughout the UK.

Main Duties and Responsibilities

• Carry out planned preventative maintenance (PPM), reactive callouts, and emergency breakdown repairs on commercial refrigeration equipment, including:
• Remote packs and condensing units
• Cold rooms, chillers, and freezers
• Integral display cabinets
• HVAC/refrigeration hybrid systems (where applicable)
• Diagnose and repair mechanical and electrical faults in refrigeration systems.
• Perform installation and commissioning of new refrigeration equipment and systems.
• Ensure compliance with F-Gas regulations, health & safety standards, and company procedures.
• Maintain accurate service records, reports, and documentation via digital job management systems.
• Provide excellent customer service on-site, liaising with clients, store managers, and head office contacts to ensure clear communication and timely updates.
• Participate in an on-call rota to support emergency breakdowns outside of standard working hours.
• Maintain company vehicle, tools, and equipment in good working condition.

Experience and Qualifications

Qualifications

• F-Gas certification (Category 1) – essential.
• NVQ Level 2 or 3 (or equivalent) in Refrigeration & Air Conditioning.
• Knowledge of CO₂ refrigeration systems (transcritical/subcritical).
• Full UK driving licence.

Experience

• Minimum 3 years’ experience in commercial refrigeration
• Experience with retail refrigeration systems preferred
• Familiarity with major refrigeration brands (SCM, Hussmann, AHT, etc.)

Location:

Remote –Hampshire, GBR, London, GBR, Milton Keynes, GBR, Oxfordshire, GBR, Reading, GBR, Slough, GBR, Surrey, GBR

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle(“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.