Refreshments Retail Team Manager (AL, Decatur)

Bethyl Laboratories, Inc; Cedar Lake (AL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, and vision insurance

Voluntary FSA

Life insurance

Short/long-term disability

Job summary

Five Star Breaktime Solutions is seeking a Refreshments Retail Team Manager to lead and develop a team of Retail Team Managers, Merchandisers, and Location Attendants across multiple sites in Alabama. You will oversee route operations, drive merchandising initiatives, and ensure exceptional customer service and safety standards.

The role emphasizes accountability, operational excellence, and financial oversight, with opportunities for advancement and a comprehensive benefits package.

Qualifications

• Bachelor's degree and two years related experience required.
• Valid driver’s license and clean driving record.
• Must consent to a drug screen and pre-employment background check.
• Must be able to lift 50 pounds.
• Must be 21+ to meet DOT requirements.
• Equal opportunity employer among protected groups.

Responsibilities

• Directly supervise retail and vending route staff, including hiring, training, scheduling, performance reviews, and disciplinary actions while fostering an open, collaborative team environment.
• Maintain strong client relationships through regular visits and support of sales activities such as presentations and trade shows.
• Execute plan‑o‑gram compliance, new market installations, merchandising, promotions, and location inspections.
• Review daily/weekly retail financial reports to monitor sales, labor costs, spoilage, and billing accuracy.
• Manage replenishment, inventory levels, and service frequencies across locations, warehouses, and fleet.
• Enforce safety policies and oversee fleet maintenance and building upkeep to protect business continuity.

Skills

Driver's license

Physical ability

DOT compliance

Education

Bachelor's degree

Job description

Refreshments Retail Team Manager (AL, Decatur)

AL, Decatur

About the Role

Five Star Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experiences. We are seeking a Refreshments Retail Team Manager to lead and develop a team of Retail Team Managers, Merchandisers, and Location Attendants in providing best-in-class retail operations and customer satisfaction. This role serves as a key link between Five Star and our clients, ensuring strong partnerships, operational excellence, and customer retention. The Retail Team Manager is responsible for overseeing multi-site route operations, driving merchandising and promotional initiatives, analyzing financial performance, and cultivating a culture of accountability, safety, and service excellence across all assigned locations.

What Five Star Has To Offer

401(k) retirement savings plan with company match.

Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

Voluntary FSA, life insurance, and short/long-term disability options.

Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Opportunities for advancement.

Key Responsibilities

Directly supervise retail and vending route staff, including hiring, training, scheduling, performance reviews, and disciplinary actions while fostering open communication and a collaborative team environment.

Maintain strong client relationships through regular visits, prompt issue resolution, and support of sales activities such as presentations, grand openings, and trade shows.

Execute and oversee plan-o-gram compliance, new market installations, merchandising, promotional activities, and location inspections to ensure company standards are consistently met.

Review daily and weekly retail financial reports to monitor sales, control labor costs, manage spoilage rates, ensure billing accuracy, and identify opportunities to increase revenue.

Manage replenishment, inventory levels, and service frequencies across retail locations, warehouse , and fleet to maximize sales productivity while controlling overtime and ensuring proper handling of perishable goods.

Enforce a safe working environment by communicating safety policies, overseeing fleet maintenance, managing building upkeep, and escalating any information that could impact account retention or business continuity.

Required Qualifications

Bachelor's degree and two year’s related experience and/or training; or equivalent combination of education and experience.

Valid driver’s license and clean driving record.

Must be able to consent to a drug screen and pre-employment background check.

Must be able to lift 50 pounds.

Ability to lift, bend,stoop, and reach throughout the route.

Must be 21 to meet DOT requirements.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.