Referral Specialist

Yakima Valley Farm Workers Clinic; Kennewick (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare organization in Kennewick is seeking a Referral Specialist to manage referral activities, assist with patient insurance, and ensure timely processing of referrals. Candidates should have a high school diploma and one year of experience in a medical front office. Bilingual skills in English and Spanish are required. This full-time position offers competitive hourly pay and a full benefits package including health insurance and retirement plans.

Benefits

100% employer-paid health insurance

Profit sharing and 403(b) retirement plan

Generous PTO and paid holidays

Qualifications

• One year's experience in a medical or dental front office is preferred.
• Ability to prioritize work and manage multiple tasks.
• Excellent interpersonal skills.

Responsibilities

• Manage work queues for referral activity daily.
• Assist with patient referrals and insurance authorization.
• Coordinate follow-up between referral source and patient.

Skills

Bilingual (English/Spanish)

Communication skills

Organizational skills

Knowledge of medical terminology

Education

High School Diploma or GED

Job description

Join our team as a Referral Specialist at Miramar Health Center in Kennewick, WA! Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore our short clips, "are Yakima - WE are Family" and " ," for a glimpse into our dedication to our communities, health, and families. Visit our website at to learn more about our organization.

Job Brief

Referral Specialist, Kennewick, WA
Full time
Non-exempt
No relocation
ID: 16461

What We Offer

• $19.39 - $23.76/hour DOE with ability to go higher for highly experienced candidates
• Additional pay for bilingual skills!
• 100% employer-paid health insurance (medical, dental, vision, Rx, 24/7 telemedicine)
• Profit sharing & 403(b) retirement plan available
• Generous PTO, eight paid holidays, and much more!

What You’ll Do

• Manage work queues regarding referral activity daily to ensure timely processing and/or completion.
• Assist with patient referrals for additional services needed with internal and external medical facilities.
• Assist with patient insurance authorization.
• Assist with appointment setup as needed.
• Coordinate follow-up between referral source and patient.
• Ensure chart notes and follow-up documentation are linked to the referral.
• Provide translated educational materials and directions to patients when necessary.
• Process incoming correspondence and respond to calls, emails, and faxes.
• Perform other duties as assigned.

Qualifications

• High School Diploma or General Education Diploma (GED)
• One year's experience working in a medical and/or dental front office setting; insurance referrals and authorizations are preferred
• Bilingual (English/Spanish) is required at level 9
• Knowledge of or ability to learn medical terminology required
• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment
• Excellent communication and interpersonal skills
• Strong organizational skills

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”
Our mission celebrates inclusivity. We are committed to equal-opportunity employment.