Referral Specialist

Affinity Home Health Care Inc; Danbury (CT); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Paid time off

Holidays

Professional development

Retirement plans

Tuition reimbursement

Licensure reimbursement

Dependent care savings

Job summary

Affinity Home Health Care Inc in Danbury, CT is seeking a Medical Referral Specialist to coordinate referrals and authorizations with providers and insurers. You will explain the referral process to patients and families and verify insurance coverage to ensure accurate data entry.

You will collaborate with clinicians to ensure timely, appropriate care, maintain detailed records, and build relationships with regional specialty offices. The role offers an hourly wage with comprehensive benefits.

Qualifications

• High school diploma or equivalent required; associate's or bachelor's preferred.
• 2+ years healthcare experience.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team.
• Excellent organizational skills and attention to detail.
• Proficiency with EMR systems and Microsoft Office Suite.

Responsibilities

• Coordinate referrals and authorizations with healthcare providers and insurance companies.
• Communicate with patients and families to explain the referral process and answer questions.
• Verify insurance coverage and ensure accurate data entry.
• Collaborate with healthcare providers to ensure timely, appropriate care.
• Provide excellent customer service to patients and providers.
• Maintain accurate records of referrals and authorizations.
• Build and sustain relationships with regional specialty offices.
• Execute referral protocols and documentation accurately and promptly.

Skills

Strong communication and interpersonal

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

EMR systems

Microsoft Office Suite

Job description

• Coordinate referrals and authorizations with healthcare providers and insurance companies
• Communicate with patients and families to explain the referral process and answer questions
• Verify insurance coverage and ensure accurate data entry
• Collaborate with healthcare providers to ensure timely, appropriate care
• Provide excellent customer service to patients and providers
• Maintain accurate records of referrals and authorizations
• Build and sustain relationships with regional specialty offices
• Execute referral protocols and documentation accurately and promptly

Role:

Medical Referral Specialist

Responsibilities

• Coordinate referrals and authorizations with healthcare providers and insurance companies
• Communicate with patients and families to explain the referral process and answer questions
• Verify insurance coverage and ensure accurate data entry
• Collaborate with healthcare providers to ensure timely, appropriate care
• Provide excellent customer service to patients and providers
• Maintain accurate records of referrals and authorizations
• Build and sustain relationships with regional specialty offices
• Execute referral protocols and documentation accurately and promptly

Qualifications & Skills

• High school diploma or equivalent required; associate's or bachelor's preferred
• 2+ years healthcare experience
• Strong communication and interpersonal skills
• Ability to work independently and in a team
• Excellent organizational skills and attention to detail
• Proficiency with EMR systems and Microsoft Office Suite

Additional Information

• Role offers competitive hourly wage ($18-$23)
• Benefits include healthcare, paid time off, holidays, professional development, retirement plans, tuition and licensure reimbursements, and dependent care savings